Petra, Wadi Rum and Dead Sea are top tourist attractions. However, very disappointing in Jordan is the hotel star quotation system. Official 4 stars are not at all corresponding with international standards. Therefore, not enough value for money.
This tour has a lot of potential, but the accommodations are terrible. Our driver/guide was fantastic. He spoke great English and was friendly, safe, and courteous. Knowing we got a late start due to a late arriving aircraft, he immediately offered some alternative sites that would cut down on the time in the car and maximize our sight-seeing. He even went above and beyond when we wanted to make an unscheduled stop and do some “local” shopping by taking us to his neighborhood to make sure we got the best deals. He was the only saving grace of this tour.
After reading some of the reviews on this site, I made sure to upgrade to the “4 star” hotels. I am not a hotel snob, traveling all around the world, and these are NOT 4 star hotels. Both Amman and Petra hotels were removed from the central city centers and made it feel like you were being held against your will instead of part of the great cities we were visiting. The rooms were dirty, barren, and cold. The bathrooms were dirty and gross. The “restaurants” were a joke, with bad food and not much of it. Even though the dinner was included, we decided to take a taxi and eat elsewhere since the hotel restaurant looked no better than the last hotel.
I would strongly recommend this company to hire a driver/guide, but you can do much better making the accommodation plans on your own.
This tour was great. We did not have long enough in Jordan, but this tour allowed us to see so much! Shadi, our guide could not have been better or more helpful. We chose the 5 star option and the hotels were fine, but we would probably have been happy to pay a little more if there had been a greater choice, but overall a very good and highly enjoyble tour which was excellent value and I would definitely recommend.
A truly wonderful experience!
I was initially a little cautious about using Viator and an unknown tour operator in Jordan but our tour and all the arrangements for it went as smoothly and efficiently as anyone could wish for. Viator were responsive and very proactive in sending out our vouchers and making sure we had downloaded them before we travelled. The local tour company were great and kept in touch with us regarding our flights, the unseasonal snowy weather and our itinerary. And our driver and guide, Basel, was amazing. A true gentleman, he guided us through the ups and downs of travel in an unknown country with grace and kindness, keeping us safe while allowing us to discover the amazing sights of Jordan at our own pace.
We chose the four star accommodation option for our tour and, as other reviewers had noted, it was probably closer to two or three star. But in a country where resources are scarce and nothing is wasted, what is wrong with an old towel so long as it is clean? Hotel staff everywhere did their very best to meet our requests. And it was great having breakfasts and dinners included at our hotels - after a day of climbing around Petra the prospect of having to go out and find dinner would have been rather daunting!
In hindsight, I think we should have made contact with the local tour operator earlier and discussed options for staying a night at the Dead Sea rather than coming back to Amman, and also to find out about other optional tours in our spare time. Trying to make decisions on the spot about a side trip to Jarash was a little tricky...but in the end was SO well worth doing.So if you have other ideas, don't hesitate to contact Zaid directly.
All in all, highly recommended. So many amazing things to see and do in Jordan...and this tour picks the best of them for you. We will certainly use Viator again.
We loved our stay in Jordan. Our driver Shadi was great. He was helpful, gracious, and very friendly. He took us to an amazing restaurant in Amman where we had a wonderful Arabic mezze. He encouraged us to change our itinerary which was a fantastic change and enabled us to enjoy the Dead Sea more than if we had crammed it in on our return from Wadi Rum. We would both like to sincerely like to thank Shadi for making our trip to Jordan a wonderful and memorable one. Down side - the hotel in Amman was a little average. Very noisy, near a 'disco', and the food was just ok. I would upgrade to the 5 star hotel in Amman to ensure you get a better quality hotel. The 4 star just didn't cut it. However, you don't spend that much time in your hotel, and the rest of the trip made up for it.
Good tour, we saw lots, it was nice being in a car. I would choose a tour with others if I did it again though, it is nice having other tourists in the group.
What a fantastic trip and our driver also such a great guy and very informative, I would say it was a once in a lifetime trip but I cant because I enjoyed myself soo much I cant wait to get back!!!
Wow, what an experience. We had a magic guide, well informed and very knowledgeable and also what we saw was brilliant. We added a few extra places which costed us extra and the Bedouin camp at "The Rock" camp was definitely a high light. Be aware that the Wadi Rum experience is great but you will be in the back of a 4 wheel drive and required to climb in and out of the back over the tail gate...it will not be in an air-conditioned 4x4 like in Australia. Be aware that there will be a few extras that you are required to pay for. Jordan is not an inexpensive country to visit.
Great experience well organized and would recommend this company.
We had a great experience. Our driver met us at the airport, was incredibly punctual and professional, and guided us through a foreign country.
I think I got enough of an experience of Jordan that I'm not sure I need to go back, but I would definitely use Viator again for future travels.
An excellent, value-for-money tour. The trip highlights were truly amazing, and the driver was excellent with a good command of English. The only complaint I have is the hotel we stayed at on the first and last night. They have a nightclub downstairs which plays loud music from midnight to 3am. Awful.
Both the country and the people were great. Very intense tour and, in hindsight, to short. Our driver was fantastic and really took care of us.
Hassan,the driver for the whole trip and the driver for the ride in Wadi Rum were really excellent, helpful, friendly and very nice people also the guide in Petra, the three of them deserve 5 stars rating. The down side was the hotel in Amman, a very clean and well located hotel but the rudeness and impoliteness of the front desk staff and the lack of attention in the restaurant (which was almost empty) makes this tour not perfect. On the other hand the hotel in Petra was really beautiful and keeping in style with the place. All in all a very nice tour
This trip was GREAT!! At first we had no expectation since this trip was planned in less than 36 hours. Instead of booking online, we had to call Viator to book the trip, the staffs were very helpful. The local tour and guides in Jordan were excellent. He really had a great time. Everything went welll except a little frustration about the room quality of the hotel on our last day, however the problems were fixed. Overall we were satisfy and will use Viator' service and recommend to friends.
Absolutely amazing tour, Shaadi, our driver was a delight, he took care of all our needs and helped customise the tour even further when we were there, and gave us good impartial advice on things. Only complaint is about the Amman hotel. The hotel gave us a very low quality room the first night...not even 2 star! But on our second night, they gave us a better room. Though we wouldnt rate the hotel as 4 star anyway, it was a 3 star hotel at best. The Petra hotel was much better and we enjoyed staying there. Petra, Wadi Rum and the Dead Sea visits were incredible, though the more interested tourists may want a longer visit to petra...we certainly wished we had 2 days to see it fully. We added the Jerash half day tour on our 4th day, and its well worth a visit, one of the best preserved roman ruins anywhere in the world. We added short visist to little petra and mount nebu as well once there. They can be passed over if you are short of time, but do ask your driver to point out the 'promised land, enroute to the dead sea!
In terms of the country, we found the changing landscapes fascinating, the locals friendly, and the food delicious...do try the local stuff.
Overall, excellent holiday and well organised, hassle free tour, will strongly recommend.
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