Really enjoyed the tour. The representative quickly took our confirmation ticket and issued us with the tickets. The refreshments were basic but tasty and good value when you think these were included in the tour.
The trip lasted over an hour and we loved the lights. One slight niggle was the commentary was not on the head phones and all listened to the same one and as this covered several languages at times you had passed the item they were talking about.
All in all really enjoyed friendly staff would recommend
not a chance to do it twice
Tour was little short of what was advertised. Dish was served at the dock before the trip. This should have been identified in the description. Soup and Gluhwein was tasty but Spartan. little pricey for what is was.
I was deply disappointed in this trip. The food was horrible, you don't have time to eat it and you are not allowed with it in the boat. I was expecting something completely different. It's just a tourist trap.... Deply deply disappointed
This was a dis-appointing tour! We understood that we would be having the meal on the boat as we cruised the canals. Instead, we had the soup and bread at the start and then cruised around. The Light Festival was disappointing - and nothing like what we were expecting. Money not well spent.
Terrible for the value. Paid for a trip that was supposed to be 75 minutes long, lasted under 60 minutes. There was no mulled wine or signature Dutch dish, 10 light sculptures (not the 30 advertised), the glass in the boat fogged up and because of the garland on the top of the boat, it was not easy to see. I had a better canal ride from the Heinekin Brewery to Central Amsterdam and that was FREE. Not sure I'd use Viatour again.
Awful; they should be ashamed of themselves! Tour was advertised as a Festival Light Show along the canals in Amsterdam. Included was a "dinner" of pea soup, rye bread w/bacon, mulled wine. The "dinner" was served on the dock in Styrofoam cups; no place to sit nor even rest your various cups; the rye bread w/bacon was cut into less than 1" squares. The pea soup was actually good tasting and they did allow us to have a second cup. No eating onboard was allowed.
Once onboard, we obtained ear pieces to plug into the ship's commentary. The commentary did not work so we had no idea what we were seeing or suppose to be seeing. The festival of lights consisted on roughly 5-6 lit building fronts or a couple of Xmas trees and a canopied bed floating (unlit) mid-canal.
It was the worst tour we've ever taken booked through Viator. Luckily it is only offered during the Holiday Season. It truly was not worth the money spent.
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