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Great experience. Excellent customer service.
Doing what: Waitomo Caves and Rotorua Day Trip from Auckland
The tour was amazing andI would highly recommend it.
The only negative spot goes to the Viator Customer Service Support department: to confirm my pick-up time at the hotel I had to call several times (from Australia) and wait about 1 hour to speak with an operator...not to mention the cost of these calls! of course I tried to get an answer to this by email first, but I was kindly told to call and waste time and money. I'd suggest to provide the pick-up time by email as the majority of tour operators usually do.
Doing what: Waitomo Caves and Rotorua Day Trip from Auckland
Janinelydia
Canada
Overall was a good trip which kept us busy all day. The bus was nice and the food was also great.
Doing what: Waitomo Caves and Rotorua Day Trip from Auckland
Bay of Islands tour is a long day – would recommend doing the 2 day tour so that you have time to enjoy northern New Zealand . We did hit some good lookouts! The trip to the Māori Reserve was unnecessary and LONG. Would have preferred to have more time out on a boat in the bay of islands. Don’t get the lunch – there are plenty of places and a time to eat on your own at one of the local restaurants.
Doing what: Bay of Islands Day Tour from Auckland
Louis S
Australia
The drive up to the Bay of Islands is about 3 hours however 2 stops are suitable. The actual Bay of Islands is very beautiful and the tour of the Treaty grounds and the mini bus tour of Russell were excellent.
Doing what: Bay of Islands Day Tour from Auckland
a long drive. however the coach is very comfy so no problem at all. the driver is very good, non-stop commentary except on return journey when most people have gone to sleep.
the waitomo caves is spectacular, been to the glow worm cave in australlia good coast. the waitomo caves have a lot more glow worms, and the boat ride is awesome.
The farm is ok but is more of a show piece, not the authentic farm we expect. but ok, another experience.
the maori village is fun too. the hot spring jet is ok too.
the whole trip is very nicely organised.
The Rotorua area is worth for a longer stay with the hotels with spas, the cable car and luge ride down. next time will spend more time in that area.
will recommend for those who do not drive around NZ
Doing what: Waitomo Caves and Rotorua Day Trip from Auckland
Very knowledgable tour guide,did everything and more to make sure we all had a great tour.Went to more destinations than we thought we were.
Well worth the cost.
Doing what: Small-Group Coromandel Peninsula Day Trip from Auckland
Lovely part of the world and well worth going to see. Wonderful views. Only a minor point but mini Russell tour is too short not really allowing enough time to stop and take in the wonderful views available
Doing what: Bay of Islands Day Tour from Auckland
This tour is great value for money! You visit Waitomo Caves, Rotorua, a maori museum (including dance performance), kiwi-bird sanctuary and a sheep farm (including shearing demo) all in 1 day. Food/drinks provided were delicious (covered me for breakfast/lunch/dinner). Driver had excellent commentary/driving skills.
Doing what: Waitomo Caves and Rotorua Day Trip from Auckland
tour was good, bus driver was very arragant, we missed a segment of the tour once we got to the bay of Islands because of miss understanding (Waitangi Treaty House Tour) which he said was worth $35 if anyone booked it, would have liked to have a more friendlier guide
Doing what: Bay of Islands Day Tour from Auckland
Too much time on bus...3 hours each way....didn't see the islands. Pick up and return to/from hotel was not direct. Lunch was ridiculous ! Never again !!
Doing what: Bay of Islands Day Tour from Auckland
The tour is good but everything is too rushed. Would have liked to see a lot more and spent most of the time being driven to and from the three sites.
Doing what: Bay of Islands Day Tour from Auckland
Wonderful from start to finish driver needs congratulating on his knowledge and his wonderful way of imparting this. Enjoyed it imensley.
Doing what: Bay of Islands Day Tour from Auckland
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