The tour was amazing and Alister was full of knowledge and was also a great driver. Brewster bus didn't have our reservations even though we had a confirmation from viator which caused some distress. The Columbia Icefield was unbelievable and breathtaking and I would recommend this trip to others.
This was a great tour, and the guides did a great job keeping everyone together and timely so that we were able to enjoy all the activities. There was traffic slow down on the way back due to an unfortunate accident so did not get as much time for dinner as expected but did not go hungry as there is a Tim Hortons in the bus terminal to get dinner.
David was a excellent driver and came to my aid when I left my ipad at the restaurant. Lucky me it was turned in. Lunch was yummy!
I loved the skywalk and we even got to see a few Big Horn sheep. It was a great day and the weather and sights were outstanding. First time I was ever in a bus with seat belts and thought that was a great idea.
thanks, alona mcfarland
Good trip. Tour guide Alistair was excellent. Felt that we could have spent more time on the actual Icefield as we only had around 15-20 minutes on the ice. The rest of the trip was spent either on the bus, the Visitor Centre or the Skywalk.
Well run and good value, a very early start but worth it.
Excellent service from coach driver and views were stunning
This was awesome! The bus driver was very knowledgeable about the area and history, it was very organized and we didn't feel rushed at all. Both the ice fields and the skywalk we great as well. We would highly recommend it
the tour guide was great. informative and humerous. The bus was having transmission trouble and was very slow. It took us at least 30 min. or more longer to get back than it should have. After a long day it seemed an internity.
The tour itself was great, but we wish there was more time for pictures and viewing. They stopped at a few spots along the highway for pictures and it didn't give enough time to enjoy the scenery. Travelling with 2 smaller kids made it feel a little rushed at times. There was definitely not enough time at the skywalk to split up as we had 1 little one sleeping on the bus and could not leave her. So by the time one got back to switch there wasn't enough time for the other person to go and we rushed through quick, not enjoying the view. Next time we go, we'll be doing that one privately so we can take our time and enjoy it more. Our bus driver for the tour and the snow coach were both great and very friendly.
Summary: Great trip but the time in the Glacier is ridiculous.
Details: Unlike most reviews this was not easy to write or rate. I had a very important reason for my rating and I will make sure that everything is clear.
Pros: Organization was perfect, the guide/driver was perfect and polite, the route is very good covering a very long extension in very good time. Most trips only attend one or a few of the destinations that this trip covers and the attractions on the way are fantastic, definitely worth seeing.
Cons: I would state only ONE con but that was a huge turn down. One of the most important things for me in this trip was the possibility to be in the Columbia Icefield, more specifically, the Athabasca Glacier. This is without questions the most relevant item in the trip no wonder it is the photo of the trip itself.
HOWEVER, unlike all the other destinations of the trip, such as Lake Louise, Peyto Lake and the Skywalk, which consisted in a stop of around 30 - 45 minutes to explore the area, the time allowed on the Athabasca Glacier the icefield itself was of merely 15 minutes.
The Athabasca Glacier is fantastic. It is by far one of the most amazing places I have ever been and that is what I paid for, so I expected to be able to enjoy it at least some reasonable time. The necessary time for everyone to get off the huge bus already consumes about 5 minutes and its not easy to walk on the ice, you must be careful not to slide. There are natural mini waterfalls to fill bottles of water, there are hundreds of photography possibilities, there is a huge area that you can walk and enjoy this unique place in the world and you only have about 10 minutes. That is far, FAR from being even close to acceptable. Nobody informs you that you will only have that time when you buy the trip.
The trip is good but the time on the icefield is horrible. Makes you feel like a sample of something instead of a real experience.
We had an excellent tour guide -Alistair?,who gave us lots of information and his instructions were very clear. Impressive! Thank you
This was a full but very enjoyable day. Our driver Jarrod was excellent, very easygoing and friendly and a great driver. Very informative and had some great personal stories of the area to share. The sights are stunning and we spent a sufficient amount of time at each stop to soak up the beauty and take some beautiful photos. Highly recommend this tour it is worth every cent!
Tour was awesome. Worth every single penny. Breathtaking landscapes and views. Guide was very nice and was talking all the time about what we can see or about mountains. Everything was very professional and very well organized.
A very good tour with an excellent guide. The only thing I would avoid is the connecting buses from Calgary, which extended the long day to a very long day!
Informative tour guide Jarrod! Enjoyed learning the tid bits about history of the various people and places along the tour. The time on the ice fields was short 15 mins but worth the views. We had lots of sunshine the whole day and some spectacular views of the glaciers and mountains. We saw three black bears, a mountain goat and lots of tourists :
The trip, Icefield tour, Athabasca falls and Sky walk are definetely worth doing but not with this Brewsters tour. The driver Dustin, on our tour turned up a little late and then looped back around Jasper to make an unscheduled stop at Tim Hortons' this wasn't necessarily too bad however should you turn up back to the coach just one minute late you can expect a 30 minute berating over the PA system. The driver continued his rant like behaviour by suggesting exactly when passengers should and shouldn't use the toilets this was to a coach load of tourists where no one was under 30 years of age. In the name of viewing some roadside wildlife you will get to see just how quickly a large coach can actually stop from 50mph, be warned this would be considered dangerous driving in the UK and I'm suprised they get away with in Canada - clearly the vehicles aren't tracked. At the buffet lunch you will get the opportunity to meet some of the rudest people on earth, enough to put you off dinner. After lunch you are told that you have to hang around for an hour for your return journey to Jasper, this turns out to be a scruffy minivan which departs from a back entrance, certainly NOT an air conditioned coach by any definition. This also means that you end up spending more time somewhere that there is very little to do. My recommendation is to do everything on this tour but not to book it this way, instead hire a car and do it yourself. There are two hire car companies in the train station at Jasper and it probably wouldn't be any more expensive, also the road conditions are very good with very little traffic if you are used to driving in the UK.
The last day of tours to the Columbia Icefields before things close down for the winter.
Pick up was early and driver was very good. All of transport was on time and good quality. we returned later on in the day in a car type vehilcle as others were directed to other tours.
Weather was mixed. The trip to the Glacier was amazing.
We enjoyed the trip compliment the tour and driver. Happy to endorse and recommend , but don't leave to this late in the season.
We really enjoyed this tour and we highly recommend it when you're visiting Banff or Jasper national Park. Spectacular views of the Canadian Rockies and lakes along the way to the Columbia Icefield. As part of this tour, we also visited Lake Louise and Peyto Lake and it was just beautiful. Our driver/guide John was really exceptional. He even had us spend about 15-30 minutes at the Lake Louise Fairmont hotel and also at the Lake Louise Village on the way back to Banff as we had extra time left after visiting the Icefield. John was very friendly, courteous, very efficient in doing both his driving responsibilities as well as being our guide and giving us information along the way. He also had our safety first at all times during the trip. The tour bus was also very clean and had toilet facilities as well. We had a great time riding the Ice Explorer to the Athabasca glacier and had a great 30 minutes walking on the glacier, we even got to sample the water there! Our driver/guide of the Ice Explorer (we forgot his name but I want to mention he is older and per his introduction he had retired but was called to help out in the tours as some of the younger drives left for school) was also exceptional and he made the ride to the glacier field fun and informative. He also did an exceptional job. Kudos to John, our Ice Explorer driver/guide and also to Brewster company for an excellent tour!
It was worth every penny.
This tour was amazing!
We loved the tour; will recommend it highly!
This tour is a must-do in Banff. On the way to the icefields we had scenic stops at Lake Louise and Peyto Lake. Both absolutely stunning. Enjoyed the ride on the ice explorer. We drank water straight from the glacier. Even saw some wildlife on the bus ride. Bears, big-horned sheep and mountain goats.
Awesome experience! Great tour! Great guide!
Good weather, well organised. Would have liked more detailed information.
Wish there was more time on the ice field but was a great your loved the glacier skywalk
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