Must do trip ! Organised well from start to finish to give maximum experience. From meeting Astrid in Fussen and our guide Carolin everything was perfect. Everyone was friendly and relaxed made trip so enjoyable. Carolin was so informative, funny and very knowledgable, she brought everything to life - fantastic ! Our driver Musti was brilliant too we managed to catch every photo opportunity because nothing felt rushed. So much to take in and it is a long day but because everywhere is so beautiful and interesting, the day flew by and we were sorry when it was over - totally recommend this trip it gives all you could want and more from this beautiful part of Bavaria. Only downside for us was Mary's bridge being closed for repairs but Carolin took us to another good view point so still managed to get excellent pictures of the castle ! Can not thank the team from the local tour company enough they made a special birthday trip truely memorable - Thank you. Extremely good value for all that you get to see and experience. Can't wait to return !
I was very pleased with everything with this tour. The tour guide was excellent. She gave us freedom while also giving us all the information. Long day but well worth it. The drive back to Fussen was spectacular.
It has been a memorable experience to have chance to visit this castle, not to say the chance to ride on carriage downhill! Luckily we have booked the tour to save our time in queuing for the ticket and wandering around without guidance. Highly recommended for whoever visit Fussen for Neuschwanstein on their own but without any knowledge on how to visit the castle!
We enjoyed our tour with Florian. He gave us some good insight into the history of the castles. Our hotel was up near the castle, so he met us at our hotel instead of at his office, which is in Fussen. This made our arrangement much more convenient.
This is just what it says - a way to skip the lines. It was nice to have a bus take you to Marion Bridge, so we didn't have to walk so far up. We weren't picked back up, and took a public bus back to Fussen. If we had known that, we would have left the group and done our own thing.
The guide was pleasant and knowledgeable and good company. However, we did not get the horse-drawn carriage ride back to Fussen because of a bunch of tourists commandeered all the coaches. If you can't guarantee an inclusion, don't advertise it.
Also we did not get the leisurely stroll around Alpensee - as soon as we reached Hohenschwangau we were bundled into the car and returned to Fussen.
In summary, 6 out of 10.
Ok, so I am giving this two stars instead of one just because the castle is awesome. But the castle tour has nothing to do with the Viator tour. Right from the start it seemed something was off. One of the guides had her screaming baby with her and then dumped us on another guide who knew NOTHING. Peter took us up the hill, and the only "guiding" he provided was pointing at the path and then pointing at the two castles. It was ridiculous. Other guides were giving fascinating talks about the castle's origins, so we listened to them instead. Then the bus didn't show up to pick us up and take us to Fussen. The tour was supposed to conclude at the station by 1:00, and we had planned our whole day around that time, as we had another tour in the afternoon/evening. We ended up have to take a city bus to the station, which took forever. We missed our other tour due to the disorganization of this company and its employees. Major disappointment and a loss of money. This was our only bad tour of the entire trip.
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