This was a poorly planned trip. We were contacted that the govt had shutdown the Arizona memorial and the trip would be modified. We traveled from the big island to Oahu and when met at the airport the agent told us our plane schedule was an hour earlier than her schedule. She told us how to get coffee in airport and to return in two hours. We then boarded a bus and the driver stated he was not sure why he was working today due to govt, bad attitude. We then drove to the Missouri and toured the ship. He then drove to the beach and dropped us off for three hours. However we had no swimsuit, so this was a bust. We spent the next couple of hours riding around the island in the bus in traffic. We were dropped at the airport and had to wait three hours for our return flight. Never were we given information we could cancel the trip. We spent $700 for a trip we could have watched on TV.
we had a very good guide. he was helpful, informative, and made sure everyone understood the directions he was giving. great trip.
Ben, our tour guide, was awesome.
Main problem was the 1-1/2 hour wait at airport after arrival because tour bus was not available and then when arrived had to wait on 2 more arriving flights before tour departure. Could have spent that time at Pearl Harbor instead of waiting around.
Would like to commend "Ben" our tour guide, was very informative and considerate of all passengers and he was very entertaining. He was also very knowledgeable and shared his knowledge of the Island and its' people with us.
We loved the tour, once we finally got there! The tour of USS Missouri and the Arizona Memorial was very emotional. However,I was not at all impressed with Polynesian Adventures! We were told on our booking confirmation to be at the Kona airport between 5:00 and 6:00 A.M. and somebody would be there to meet us. We were, and there wasn't. We asked one of the people at the gate if they had us on a flight to Honolulu, and she found us on an 08:30 flight.
We were also told that there would be someone at the Honolulu airport to meet us. There wasn't. After looking all over for over an hour, and asking every tour operator around the airport if they knew where the Polynesian Adventures tour would be, with no success, an employee from another tour company offered to call Polynesian Adventures on his cell. He was able to get through to them and I spoke with some one who told us the bus was on its way and would take us to the tour. When we got to the tour, the bus driver said that he had been told that we weren't coming!!
I had called Polynesian Adventures the night before and spoke to their answering service and specifically asked her to let them know that we would be there. This tour cost us almost $800 and to be left in a position like that is inexcusable! In the future, we will book our excursions from the resort
Excellent all round trip! Very well organised - everything ran very smoothly. An amazing and emotional day trip. Our driver/guide was very good, kept us on time and well informed all day.
bring food and water. It's a long day. Also, fly GO airline. You leave Kona and Oahu an hour earlier than the Hawaiian flights. You have to get to the airport at the same time, and believe me, that extra hour means a lot by the end of the day.
This was a thorough and enlightening tour. Our guide, Ed (not Mr. Ed), was a riot. He was not only funny however; he was also very thorough and very clear in his instructions for us. He seemed to have a story or two about everything and that helped make the tour enjoyable. My only disappointment was the brief amount of time (15 minutes) you get to spend on the Arizona, but that's not Viator's fault. I know Pearl Harbor is a very popular tour site but I wish there were a way to allow more time for reflection in a very spiritual place.
Fantastic trip (except for the small small seats on the aircraft. My husband's knees were into the back of the seat in front of us.) Keau was very entertaining and gave us a lot of information. Had a blast.
just need water on the bus and an earlier lunch...otherwise, absolutely dynamic!!!!
Trip was great, Bus driver (Nappy) was fun and full of information. Only disappointment was the Punch Bowl, could only drive through, couldn't stop no opportunity for pictures etc
The visit to Pearl Harbor was the highlight but the other portions were fine too. One of the activities was not well coordinated so we missed out on our lunch stop but we were able to get a snack at the next scheduled stop. The tour guide was very friendly and informative.
This tour was amazing. Our tour guide (Nappy) kept us laughing the whole time and showed us some great sites. He was full of information and made our trip even more enjoyable. I would recommend this tour!
This is a great day trip. If you make the long trip to Hawaii this is a must. They pickup us on time, great flight, Harry was a awesome tour guide, flight home was good and bus ride home was great. We saw some awesome sites and the knowledge of our guide was vast.
the driver/guide was EXCELLENT!! I believe his name was "Lou". highly enjoyed the Pearl harbor trip..would have preferred more time at Pearl Harbor and less time at the other events..this was my only regret!
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