The 5 hour tour was OK but not great . We felt rushed through the Botero and Gold museums. The problem is that because of the horrific traffic problem in Bogota, one spends a significant portion of the five hours in traffic such that one doesn't have enough time to see the sights without being rushed. In addition, the tour guide wanted us to take a cab from our last sight (Cerro de Monserrate) to our hotel. He claimed that drop off at our hotel was not included. I knew that wasn't true and just confirmed it on your website. After I pressed him on it, he did drop us off at the hotel. Unfortunately, if you want to see the sights in Bogota, you pretty much have to take an organized tour. It is not a tourist friendly city and there is no good way to get around safely on your own. I'm glad that I signed up for a tour, even if it wasn't a great one, saw the main tourist attractions and hope that I never have to go back.
Driver was holding a sign with my name on it after arriving and going through passport control. Brought directly to my hotel. Excellent service.
Doing what: Shared Arrival Transfer: Bogotá Airport to Hotel
I was picked up promptly from my hotel and brought to the airport. The driver was on time, friendly and the service was excellent. Highly recommend.
The train ride seemed much, much longer than the 3 hours each way - partly due to the train never getting above about 40 MPH. The "delicious snacks" offered for purchase were standard snack machine-type things that were brought around by people working on the train. Probably what I could have really done without was the roaming musicians - however, there were a few people in my train car that really seemed to enjoy them, so it is just my taste. The Salt Cathedral was really little more than cross after cross after cross and then finally some actual sculpture - there was a nativity scene, a few angels, etc. and they were well done.
When we were taken into the little town for lunch with stopped right in front of a restaurant where an attempt was made to herd everyone in to this particular restaurant. I declined and just roamed around on my own and found a different place for lunch. The instructions on getting back to the train and the time of the departure were unclear. One guide told me we would leave in 2 hours, another told me three.
Upon return to Bogota the driver who was to have picked me up forgot about me and fortunately I found someone with a phone that could get reception in Bogota and they called your company and the driver did ultimately show up and get me back to my hotel.
Very good experience. The guide was pleasing and well trained. He was late and finished early, but the experience was well worth it.
Our guide was very knowledgeable on a wide range of topics from local Indian lore and culture to the history of the Salt Cathedral. Laguna de Guatavita was also worth doing although you have to be prepared for a chilly wind as you make your trek to the lake. For the price I would have expected better transporation and amenities - we had to settle for a compact car which was quite cramped for four people - family of 3 plus the tour guide/driver.
As a train enthusiast I was excited about going on a day trip aboard a vintage train pulled by a vintage Steam Locomotive. I was even more excited when I arrived at the quaint little station house. That excitement faded and a bit of disappointment set in as soon as I saw a Diesel Electric Locomotive pulling the train into the station. Although it was a vintage Diesel Electric the experience will never equal the excitement generated by a Steam Locomotive as it chugs and hisses and churns it's way into the station.
The trip itself is fun and well organized and I did enjoy the local music played by local musicians during the ride up and back and the stop for lunch and a look around in the town of Cajicá.
Claudia was very knowledgeable and professional. Definitely helped us get to know more about specifics of the artifacts, monuments, and the city. She examined our schedules and needs, and customized the tour to better meet our time restraints and tour preferences. Thank you.
We had a good day. There were some concerns, however. First, the company was nearly impossible to reach by phone to reconfirm the trip. We were unsure until the morning of the excursion if we would be picked up at all, and were making plans to take a taxi.
Furthermore, we were surprised that we were taken to Usaquen, because La Sabana is closer to the hotel. We must have spent 40 minutes each way in the car.
The train was comfortable and the scenery interesting. We had a good walk in Zipaquira with a guide. The next stop, for lunch, was disappointing. We had no guidance about where to eat - no restaurant names or map of the town - so we just got pizza. This could be improved.
Columbia is trying to build up its tourism; attention to details is one way to
While the shortened experience we had was nice, I could not honestly recommend this to other travels. First, the description of this horseback riding adventure is highly inaccurate. 1) The departure time states 9:30 a.m. Because we had to confirm pickup details, we called the local provider who informed us she would pick us up at 8 a.m. 2) The description states that the activity is perfect for beginners and that there would be a brief overview and safety training. We basically showed up and our guides helped us up on the horses. My partner has experience riding, but I didn't. My partner rather than the guides had to teach me how to ride a horse. 3) A short while into the tour, one of the guides received a call on his cell phone that instructed him to bring us in after 2 hours. I understand that the total approximate time of 4 hours can vary, but we were intentionally cut short because our driver said she had another client to pick up in the afternoon and she had to leave early. Moreover, when we returned after our short ride, there was already another group waiting to be taken on a tour, which made us feel like they were rushing us in order to accommodate that group. Conclusion: Again, the actual riding time we had was nice although not what we expected. There was no actual tour guide experience, and we just quietly followed the guides as they led us around the trails. At times it was a really scary experience as I hadn't received any basic training. I am most displeased, however, in how the local provider forcibly shortened our experience when we had paid for the full experience. If they were not able to accommodate us for the entire experience, we would have simply chosen to visit on a day when it was available. I hope future Viator users will not be conned into this activity, and I certainly will not be using Viator for my future travels.
Doing what: Horseback-Riding Adventure from Bogotá
Guide, Claudia was excellent. Good knowledge of Bogota and Columbia, Excellent English speaking ability. Enthusiastic. Very good overview of city.
We cannot rate this your highly. Although our guide (Haiti) spoke English, she did not have a strong command of the language. It was very difficult to understand many of her words. She often didn't understand what we were asking (with repeated attempts, rephrased differently). See e-mail sent.
Doing what: Villa de Leyva Day Trip from Bogotá
Perfect introduction to the city! Views from Monseratte were amazing, the Gold Museum worth the visit and the city itself is a charm. The city tour was done in a small-group so we didn't have to wait around for other people to take pictures etc. Guide was the best, thanks Claudia!
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