Viewing All 222 Reviews Add your review
Certiﬁed reviews by travelers like you.
All inclusive is definitely the way to go. All you can eat and drink all day long. Great food and beverages too. There was a ton of things to do and it was truly a great way to spend the day. No way to do everything available in one day, however that just means we'll have to come back and do it all over again.
Long Transfer Time to Tulum - Short of Time in Tulum
The tour itself was a large air conditioned tour bus full of people going of many different excursions. The buses all meet at Xel-ha and the other trips depart from there. We were the first tour bus to arrive and had the park to ourselves for quite some time. The most amazing park. Between snorkelling, cliff jumping, lazy river through the mangroves, mini zip lines, bike riding, hammocks, food, ice cream, manatees, exotic birds, .... You could never run out of things to do! Amazing day!
This tour is great, since it is not paired with the other visits. All time can be spent exploring the various sites of Xel-ha. We did like snorkeling better here than on a reef, going down the river, biking and just walking around. Great day, a lot of memories.
Xel-ha was awesome.. Tulum was too crowded. Transportation was good and guides were good.
It was a hassle to get to person of contact .
Was told not to bring good walking shoes by Catlynn,
as there would not be a lot of walking !!! Told to buy extra skin protection that would not hurt the environment , at an extra cost of about 15 Canadian. Also no deal it was more expensive with viator,,,,,,
Doing what: Tulum and Xel-Ha from Riviera Maya
Not worth the money for an older couple. The place was beautiful but without kids not enough to do but snorkel and float the river
We loved this day trip to xel ha and tulum! the tour guides knew a lot of history and they were very insightful
Tulum is worth seeing. Xel-Ha is the main attraction. I swam from the sea, upstream, for what seemed to be a mile. Beautiful experience. Saw many fish and a stingray.
We really enjoyed this tour. I read the reviews of the 2 all-day tours and read quite a few stating they would have preferred 1/2 the time at both. While I agree that 1/2 a day at Coba was sufficient, my husband and I in our 30's with no kids would have preferred a full day at Xel-Ha. There was so much to do at Xel-Ha that we would have loved to have had more time to explore there and time to meet the dolphins and do the zip bikes. We chose the 1/2 day since we more or less thought it was more of a children's park, which it's not. There's plenty to do regardless of age. Both were great!
Xel-ha has a lot to offer when it comes to what is provided for free.. unlimited use of snorkel gear, lifevests, food and booze. The upcharge for things such as swimming with the dolphins is a bit pricey but that's to be expected. I would highly recommend this if you prefer to visit a natural water park.
I really didn't feel like Xel-Ha was worth the price. This is definitely not the fault of the tour provider used through Viator, but just the park in general. It was helpful that it was all-inclusive so that one didn't need to bring money. If someone is passionate about snorkeling, this park might be worth it for them. The tour provider picked us up at the appointed time and provided a comfortable bus.
Tulum was magnificent! We had a fantastic time at Xel-ha, definitely a must try!
The tour was great! I would recommend this to everybody. The only problem was that the agent sold me the tickets to Xplor knowing that we had an infant in our family and it took me a while to change it to Xel-xa with the help of Experience Xcaret when I called to find out my pick-up time... Otherwise, everything was great!!!
we were too hot in Tulum and dehydrated very quickly. my boyfriend was fine but I became sick. when we got to xel-ha it was amazing and I cooled off in the beautiful water and rehydrated in the restaurants. next time we are just going to xel-ha. Tulum was very nice and I loved learning about the mayans but it was just way too hot and humid.
Doing what: Tulum and Xel-Ha from Riviera Maya
Loved it. Guide at Tulum was great, Xel-Ha was amazing.
Excellent trip, but in hindsight should have spent a day in each. Also, the extras at Xel-Ha should be made more obvious at time of booking as the prices for other activities are quite high.
Xcaret and Xplor are both highly recommended, very exciting and nice experience.
Very interesting place tour guide couldn't not of cared less to show us anything and couldn't speak English very well so it made it very hard to understand anything he was explaining
Xel-Ha is an amazing place. There is so much to do at the park. The park itself is extremely clean, well marked and with our tour the food and drinks were all you can eat/drink. We highly recommend this excursion. Great for families or couples.
Doing what: Xel-Ha All-Inclusive Day Trip from Cancun
This was a very good tour. Tulum is a beautiful place to go and visit Mayan ruins. Xel-Ha offers the best snorkeling spot where you can see tons of fish and don't have to worry about currents. We even had a couple of non-swimmers in our group and they were able to sit on the steps and watch the fish swim around their feet. Definitely recommend this tour!
Loading more reviews