Xel-Ha

4.5 star rating: Recommended 99 Reviews | Add review

  • Address: Highway Chetumal-Pto. Juárez, Xel-Há Tulum, Quintana Roo
  • Hours: Open daily 8:30am - 6pm
  • Admission: Adult: 2,547.20 pesos, Children: 1,273.60 pesos

Xel-Ha Reviews

We've found 99 Xel-Ha reviews from Viator.com travelers and members: what they loved, what they liked and what they think could be improved. It's all here to help you make the most of your next trip.

Results 46–60 of 99

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5 star rating: Highly Recommended Review by Paul F, August 2011
Doing what: Tulum and Xel-Ha All Inclusive Day Trip from Cancun

My daughters and I thoroughly enjoyed every aspect of this trip. The pick up was punctual as was the drop off (as advertised), the tour guides were very informative and spoke English very well. The sites were amazing and the weather was fantastic.

Excellent trip. Tulum was beautiful and well worth visiting. Unfortunately my daughter became unwell in the heat and had to return to the air-conditioned coach. The guide was excellent and after his talk to the party, escorted my daughter all the way back to the coach and ensured she was OK, while my wife and I could finish the tour of the site. Xel-Ha was a fantastic place, but you really need a day there to experience everything. A word of caution! We decided to float down the river on inflatable rings. The river does not have a current and and you really need to have flippers as well. I didn't and fought for over 2 hours to paddle myself along before abandoning the ring halfway and swimming for the nearest exit, and then searching for my family! I missed other attractions in the park as a result and was also very tired. A warning about the potential length of the river and time required would have been useful. Still it was all an experience and enjoyable and a beautiful place. Incidentally my daughter recovered rapidly and managed to complete the river! Trip very well organised.

Our guide lacked enthusiasm for Tulum. We did this after Chichen Itza and were disappointed. In hindsight we should have done a whole day at Xel-Ha which was fabulous. All you can eat and dring all day and lots to do. This was the highlight.

Had a lovely time in Tulum ad Xel-ha. Our guidein Tulum was very informative ans spoke great English. Great choice of activities in Xel-Ha, though you have to pay more on top of your initial tour price. The buffet lunch at Xel-Ha was so great, lots of choice.

Beautiful day tour! I wished we could have had more time at Xel-Ha but overall, we had a blast.

5 star rating: Highly Recommended Review by Michael W, USA, July 2011
Doing what: Tulum and Xel-Ha All Inclusive Day Trip from Cancun

Quick, Simple, Fun.

Took a long time to get to Xel-Ha from Cancun, but it was worth it. Xel-Ha is beautiful and the river-tubing and "snuba" experience were some of the highlights of our Cancun vacation. Tulum is lovely and peaceful and our tour guide, Carlos, definitely enhanced our experience with his explanations of Mayan life there.

xelha was nice! i wish we had a day just for xelha! all day buffet was supperb!

AMAZING. We ended up with a private guide - there were four of us in total! Total VIPS!

4 star rating: Recommended Review by LORRAINE L, June 2011
Doing what: Xel-Ha All Inclusive Day Trip from Cancun

The day at Xel-ha was great, but we had great difficulty contacting someone to re-confirm our booking and pick up time. I rang the local number many times which was invalid then I left several messages to contact me from another number no-one returned my calls. Finally after several days of trying and worrying that we had lost our money I finally got hold of someone, I suggest this gets sorted out because we were beginning to panic.

after a few hours of waiting for a ride that never came we did get everything figured out and the trip was ok Xel-Ha was a little to restrictive and you can only took at the same fish for so long but tulum was great, we had a great guide. so just make sure they remember to pick you up and the trip is great.

Xel-Ha was nice, but I would have liked more time in Tulum. The driver told us we were going to Tulum first, but then took us to Xel-Ha first. After 5 hours there, our pick-up to Tulum was about 30 minutes late. Tulum was very rushed and our guide gave us the "abbreviated version" of history so we'd have a chance to look around on our own for a bit (which was only 15-20 minutes....not enough time).

Simply awesome trip!! Xel-ha has a lot of activities for those seeking it and also relaxation spots for those who just want to chill out. It was an amazing experience. Would definitely recommend it to anyone going to Cancun.

breathtakingly beautiful

Xel-Ha was my favourite! I had so much fun there!

There was not enough time to look around at Tulum. We did not have any free time at Tulum. It was beautiful, but I wish there were more time to look around.

Results 46–60 of 99

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