3 Days in Cancun: Suggested Itineraries Reviews
We've found 521 3 Days in Cancun: Suggested Itineraries reviews from Viator.com travelers and members: what they loved, what they liked and what they think could be improved. It's all here to help you make the most of your next trip.
The tour was nice but just very short time spending in Itza, I prefer to do more in there than visiting the village with the native crafts which I can browse in Cancun market.
The pickup at the hotel was about 30 minutes late and a lot of time was wasted getting people together assembled at the shopping mall and dispatching them buy groups to different buses. By the time we left Cancun it was past 9AM. If they can cut down on this time, we would have more time in Tulum where we had to rush.
The tour guides were excellent and did a great job of explaining and keeping us honest about the activities and the time.
This is must do tour which would have been totally worth but for the delay in getting everyone organized and assembled in the morning for the trip.
Reply by Viator, April 2013
Doing what: Xcaret Day Trip from Cancun
Even though I have had training in map reading and land navigation, I found it easy to get lost. Perhaps naming the trails or having more directional signposts would help. I enjoyed the underground river, the reef dive, the massage in a cave with a waterfall, a great lunch and a fabulous dinner and evening show. What didn't work well was walking back to the locker area without shoes, which were left in the locker rather than sent to the exit from the river. More or clearer information about how waterproof the bags were would have helped.
I will visit again!!
Good other than the tour guide on bus pushed local art purchase way too much.
The guides were knowledgeable and there is much to be learnt about Mayans and their influence on the solar calendar. However, the entire toulr is less about culture and more about selling services and products.
not good enough
Sadly this was the worst trip of our Cancun experience. We were gone for 13 hours but were only at Chichen Itza for 2 1/2 hours because they drove us around different towns all day. The buffet was hardly a meal and several people were sick by the end of the night. I advise you to look elsewhere.
Our hotel pick-up was to be 7:15 am. At 7:40 a small van showed-up (not an ac coach). It went towards Cancun (not Tulum) and picked up more people. Then it stopped at a shopping center and we were told rather unexpectedly to go inside and wait with 150 other people (as this was the “meeting place”). We had to stand in a line to get our “tickets” (no one ever did ask to see them later). At 8:45 we were herded into four different tour buses. Our tour was to go to Tulum then Xel-Ha but it first went to Xel-Ha to drop off those not going to Tulum at all, and then went back to Tulum (at least 45 minutes wasted). Instructions given on the tour bus were extremely hard to understand because they were given back and forth in Spanish and English, but English with a Spanish accent still sounds like Spanish. At Tulum, in the parking lot we were told (for the first time) that it was a one kilometer walk from the parking lot to the ruins. An open-air shuttle bus takes people over that route (for a small fee) but our guide inferred anyone taking that bus was feeble and told everyone to start walking immediately. I am a senior and cannot keep-up for that distance but had no time for an alternative. We got back to our hotel at 8:45 pm (a 13.5 hr day). Tulum and Xel-Ha are great locations to visit, but not using this particular tour operator. Their disorganized chaos completely ruined the day.
we choose English tour guide, but the guide spoke spanish most of the time. We spend too much time on the way for shopping and when we arrived Chichen Itza it's 3:00pm, we only have two hours including the tour instruction, and some of the visiting sites are close at 4:30.
We have used Viator all over the world and have never been disappointed. This tour to Chichen Itza, however, left a lot to be desired. First, I appreciated the fact that the tour guide spent most of the two plus hour bus ride educating us about the Mayan culture. Unfortunately, a large part of the presentation was pushing us to buy various products available for sale at several scheduled tourist-trap stops. The tour guide also spent a lot of time hyping the “authentic Mexican meal” included with the tour. He then drove us to a bug infested dining hall where we were served a buffet lunch of spaghetti, rice, cut up hot dogs and onion rings along with several other bus loads full of tourists. It was absolutely disgusting. I did notice, however, that the various tour guides sat in another part of the restaurant and were served a meal that looked edible. When we finally made it to Chichen Itza, the guide handed us off to another tour guide who conducted the actual tour.
loved chichen itza; but the trip there could have been significantly improved. The tour consisted of a stop over to a restruant that the food was barely edible. We then stopped at a local market that I did not remember seeing on the iteriary. The tour guide Marco Polo said that this was the best area to shop at and it supports the local Maya people and to make sure you get a receipt as there are "lots of artifacts in the area just lying around and customs will not know if it is something that is centuries old or just made by the local people without a receipt". This was a total waste of time as the same objects were being sold at Chicen Itza as the local shop for very similiar prices. Also, customs did not ask us for any receipts and most of our items were actually purchased at Chicen Itza. We also did not get to the ruins until after 3 pm instead of the 1 pm that the itineray states. That was a big let down as I did not spend my money and time to be driving in a bus; I wanted to see the ruins. The tour guide at the ruins was great, Jose.
I have never payed so much money to be brought from one shopping mall to the other. The food quality is low. The guide explained for 2hrs the Maya Calendar which a 8 year old can understand in 15 min. The rest of the trip he is making you feeling guilty for having money and not tipping every Maya on the way a fortune.
I would have prefered to hear something about Mayan gods, beliefs, traditions, foods, and songs and dances instead of 120 min or more about the only fact the guide seems to know - a calendar ...
this trip ruined a complete day of my 3 day holiday. I was happy that the purchase of the second trip went wrong.
Reply by Viator, March 2013
Doing what: Xcaret Day Trip from Cancun
Excellent place to go in a trip beautiful location, manatee river “must do” and the people (staff) at Xcaret is the best. Especially thank to our tour guide, he is personable, well informed and love his job, I highly recommended to book with Viator tours if you are going to visit Cancun
Chichen Itza … Fantastic, Excellent place to go. It is one of the seven wonder of the ancient world, and the people (staff) at Chichen Itza are the best. Especially thank to our tour guide, he is personable, well informed and love his job, I highly recommended to book with Viator tours if you are going to visit Cancun
It was wonderful from the very beginning to the very end. Tour guide picked my daughter and I up at the front door of our resort right on time. Everyone ivolved was very effeicient and our tour guide Victor was beyond knowledgeable about the Mayan culture. Loved the buffet lunch. Everything was just wonderful. Would highly highly highly recommend this tour to anyone. It was great!
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