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1 We were not given an itnerary - we were told to call to arrange the pick up on day one and that is the only thing we were ever told to do
2 Because we did not have an itinerary, we did not have any information about what we were going to do or see or where we would be staying or what time the next pick up was going to be - a nightmare for two people that are normally very organised.
3 We did not stay in a cave hotel at all. We stayed in a hotel with cave-textured walls. Our first room was infested with ants, so we were moved. It was VERY disappointing to be told we were staying in a cave and then not actually staying there.
4 We were originally told we could book the hot air balloon ride through our guide when we arrived to Cappadocia. This is 100 NOT TRUE. We spent a lot of time and money trying to make the arrangement after being told that it was completely sold out. This was important to us because it was in celebration of our recent engagement, so we were determined to get a spot. With the help of the guide we got lucky and found two spots, but it was very stressful.
1 Guides were terrific and really informative and helpful
2 transportation was on time and comfortable
3 hotels were decent with the exception of being extremely disappointed by NOT staying in a cave hotel
Turkey is amazing and I will always recommend to any traveller that it is a must, but I will absolutely not be recommending that anyone book a tour. It would have been cheaper and less stressful to do this ourselves.
I liked the tour a lot. It was a small group tour, but it happened to be a private tour luckily! The guide was professional with abundant knowledge and very friendly. This tour covers not only seeing rock formation, but also Avanos and undergroud city, which are very interesting to see. The lunch restaurant choice is also very good!
Doing what: Tour of Highlights of Cappadocia with Lunch
The trip exceeded out expectations, our guide was well organised informative and spoke very good english, we say so many interesting sites , and our accommodation was excellent, overall it was very enjoyable and excellent value. Would have no hesitation in recommending this trip.
I had the worst tour guide experience EVER. His name was Cagman. He appeared to be very knowledgeable about the history of Turkey. However, his attitude, tone of voice, and facial expression were absolutely unacceptable. Anytime, if one of us asked him a question, he would unmistakably let you know that you were annoying him.. It got to be a point that we were all pretty quiet during the 7-days trip. Two of the young ladies got a tongue lashing by Cagman because they cancelled their booking for the hot air balloon ride. He yelled at me in the van in front of everyone for not going on the hot air balloon ride stating that it was a bad decision. He also took us to two of his recommended restaurants to taste home style Turkish food. The first one was okay, but the second one absolutely terrible.
It is important for a guide to be knowledgeable, but the most important quality is, no doubt, good people skill. Cagman definitely is in the wrong line of work.
Note from Viator: Thank you for your feedback, we have heard back about this review from our tour operator, their response follows: Thank you for taking the time to provide feedback on your experience with us. We were surprised to hear your experience with this particular guide as he typically receives excellent reviews and feedback. However, the reality is that your experience was different, and I am sincerely sorry that for you this was the case. While an apology doesn’t alter the outcome of your experience, we do offer it with all sincerity. You can be assured that we take feedback very seriously, and we have systems in place to investigate complaints and counsel staff accordingly. We have used your feedback as part of our performance management processes. We do expect our staff to make our guests aware of any optional activities that are available to round out their trip to Turkey, however guests should never feel pressured to sign up to these. Your experience highlights to us the importance of making sure that all of our guides are sensitive to this, and so this issue will be raised during future staff training. We have also followed up on the issue that you have raised regarding the standard of meals during your tour, and thank you for alerting us to this. Thank you again for raising these issues with us – quality is very important to us, and we appreciate it when our guests let us know when something isn’t right. Best wishes.
The tour is amazing, The best way to see the country and the sites, which are very busy. Our tour guide was Metin Pehlivan and he was amazing, very nice and knowledgeable and helpful and just a funny guy. Busses are clean and comfortable with lots of pit stops, Hotels were above average with the last Everen stone house being amazing!! Food was good, mostly buffets which is good, something for everyone, The sites were amazing!! So incredible!!! This is the best tour we have done and if you have the means book the hot air balloon over Cappadocia it is worth the money and just breathtaking!!!!!!!!
Outstanding, great places to visit, wonderful guide and driver
Hotel Dilek Kaya very good even if wifi not strong enough in some rooms
Fist guide Ulun was not so good as the tour was really shortened and at 4 pm I was already back at the hotel, having nothing to do there. Also he didn't go to Red Valley which was on the program.
Second guide Fatma was really kind and perfect, she totally saved the tour, it was really amazing and she even bring me to red Vallay what was normally at the program of previous day.
Doing what: 2-Day Cappadocia Trip from Kayseri
Highly informative , tour guide was awesome . My husband and i were in cappadocia for only 2 nights and i am so glad that this was one of the activities we choose. This gave us a great overview of cappadocia in the little time we had.
Doing what: Tour of Highlights of Cappadocia with Lunch
We had a great time! Very nice tour! However I think it is overpriced and I recommend the guide should give enough time for picture taking. Our guide was talking too much nonstop and we did not have enough time to take photos. Although it was good information, however I think he should give time also in between bus rides to have free time, me time or whatever and upon arrival into the destination should brief us only anout the place for a little bit and give us the time to ourselves.
Doing what: 2-Day Cappadocia Trip from Kayseri
Great value tour which was organised very well. Hotel pick up and drop off was done smoothly with mini buses taking us to the main coach. We got sufficient time to look around by ourselves in tourist areas and were explained main aspects by the tour guide. We had regular stops every 3 hours or so to use restrooms and stop at convenience stores to buy water/snacks. The lunch stops we had were all affordable and decent food. The hotels were all really good however in one we did have to pay a small fee for wifi but other than that they were all good quality hotels. One thing to note is that drinks at these hotels to have with dinner can be a little pricey but that is expected with buffet style dinners. There was plenty of choice for dinners, a lot of salad options and a good selection of vegetarian and meat dishes.
Guide was brilliant, driver was very good, coach was very comfortable and only half - full meaning never felt crowded, and numbers at meals, tours, etc was very manageable. Excellent value for money and most interesting. Hotels were all fantastic. Hotel in Capadocia was great but too far from anywhere.
Fantastic tour. It exeded our expectations. Big air conditioned bus, prompt hotel pickup and return. Very professional wise driver who drove us hundreds of miles with smile on his face and no single mistake. The guide was very knowledgable and keen on every person and every detail of the tour program. She always gave advices and suggestions and was chosing the best resturants and best service stations on the road. The hotels were very comfortable and well chosen. This tour explored a huge no of tourist attractions along the western and southern coast of Turkey. Konya and Ankara were the ice on the already rich cake. Overall unforgetable experience!
I expected more out of this tour. Unfortunately the tour guide was very unprofessional. Too bad because this place is very interesting.
This tour was absolutely incredible! Definitely recommend it to anyone.
Everything things was great, loved the tour and our guide was amazing. Only thing I would have to mention is the supposed 5 star hotel was my least favourite. there was only one entrance to the hotel which was the front door, all other doors didnt have any handles. It wasnt airconditioned. The prices of drinks there were much more than what wed been paying at other places. I enjoyed the other hotels alot more and would rate them better.
really enjoyed this trip. They are long days, but necessary to fit everything in (especially when you add in flights and hot air balloon ride). The tour operators were wonderful and both guides we had were 10/10! Only negative was lack of communication re full itinerary.
The tour was operated by a big reputable Turkish Tour company. Our guide Can was excellent, his knowledge and enthusiasm was outstanding, he had so much information on every site we visited that it saved me hours and hours of research. The driver was also excellent, very safe and polite. The sites were all the big sites I wanted to see, we were delivered to the doorstop, tickets were pre-purchased, no waiting. The accommodation varied from good to terrible. The Iris was adequate, the Marina in Kusadasi was good, the Colossale in Pamukkale was old and tired and too far out of town and the BurcuKaya in Cappadocia was not a bad hotel but we got the worst rooms there. Dirty, dark, small, not acceptable. The buffet breakfasts and dinners were adequate, the lunches at the rest stops were better, fresh local, well priced lunches with clean toilets. My one criticism of the tour was the HARD SELL stops we had. The carpet tour was interesting but incredibly Hard Sell, the Leather tour was long, a waste of valuable time and Hard Sell of extremely overpriced coats, the wine tasting was OK, not too long, the ceramics show was another very overpriced Hard Sell as was the turquoise showroom. Fez travel must be getting some serious kickbacks from these places. Overall the tour was enjoyable and informative, as a single woman travelling on my own it was fantastic and safe. I would highly recommend the tour and thought it was good value.
It was a great mix of the historical, cultural and social. I feel like I got to see and experience a great deal of Turkey within a week. Everything was planned well. I thoroughly enjoyed it.
Live 4 Sights USA
This was 1 of the best value tour I've bought on Viator.com or any other sites. My best friend and I were on this tour in May of 2015 and we both loved it. There were some minor issues but considering the value that we got for the price paid, it was an excellent deal.
Breakfasts and dinners were included on most days - all were buffet style where after getting your food, you'll sit at 2-3 big tables and get to know your other tour members. For the most part, the food were quite good - especially the vegetarian and salad options.
There were about 20 tour members in our tour group - from all over the world - all of whom you'll get to know quite well by the tour's end.
For a medium sized tour group like ours, we had a pretty good tour guide Ahmet and an excellent driver. We toured around in a big, white, clean bus that was air-conditioned, lots of space and had free WI-FI. Yes... free wi-fi! Granted, the wi-fi can be slow and not always reliable but it was still nice to have!
At the start, you'll receive a welcome package with the schedule and other useful information. BTW, tips for the tour guide and driver are not included and so, save some Turkish Lira for their fine efforts - the welcome kit will have some suggested amount to tip.
If you're a meat eater, the included meals might disappoint you in terms of average quality and lack of variety of meat dishes available. For us, the great vegetarian dishes more than made up for it and we didn't miss the meat dishes as much.
Although the hotels were rated 4 or 5 stars, I would say that the hotels were more like 3 to 4 stars on a scale of 1 to 5 stars. Just adjust your expectations like we did and you'll be fine too.
You're on a schedule and won't get too much time at any 1 spot. The tour guide will bring you inside all attractions and provide some background with some free time to wander around.
In summary, many historical and beautiful sites on a wonderful tour!
When I saw the price for the tour, I said that cannot be true its probably a scam. However I booked for it and it was not a scam. I was really surprised and amazed by the tour we took during the last week of May 2015. The tour was composed of about 20 people between 17 to over 65 years old from the entire world. The bus was big so every person was able to have two seats for himself. I had the best tour guide I have ever had in my entire travelling life. She was amazing and she was very nice. Her name is Perihan aka Perri. We visited most of Turkeys wonders. She took us to other places not listed on the schedule which is nice from her. She has a lot of knowledge about Turkeys history, culture, climate, resources and religion. She knows her country very well. She answers any questions you ask her, so dont be shy to ask. She was always positive. She was adventurous because she would go everywhere despite her pregnancy. The tour was more than what I initially expected. The price was not very high for everything we did and got. The hot air balloon ride in Cappadoccia and Pamukkale are the highlights of my trip. The hotels we were in for the nights were 4 and 5 star hotels that had amazing services such as breakfast and dinner. We had long bus rides, but the bus was comfortable. The only advice I would give you is to bring a pillow with you and a small blanket in order to be fully comfortable. Finally, the price, the bus, the service, the driver, the guide and the tour is totally recommended for anyone seeking to visit the beauty of Turkey in 7 days. On a side note, the tour does not include a visit to Istanbul so you should reserve at least 2-3 days to visit it. If you have more time in Turkey, you can go to Antalya and visit its beauty such as Aspendos, Perge, Side , water falls I was in Turkey for two weeks but they were not enough.
Excellent guide Hussein Aray. Well organised well informed. Great driver Shalid. Powered through 7 days but gained so much in our time at important cultural and historical sites. Hotels were well chosen. Lunch stops were also well chosen. So glad I did this tour.
Fantastic trip Turkey is amazing the tour was great saw more than what was on the itinerary our guide took us everywhere. Felt really safe and the people through out Turkey we really generous with their hospitality
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