Our tour guide, Cesar, arrived 15 min early. He had all our information on the computer already and gave us a wonderful tour of Cartagena. We passed many other walking tours and they were envious of our tour. Cesar gave us safety instructions and made sure we were comfortable on the Segways. The only issue we had was getting there from the ship. The taxi driver had agreed to a round trip price for both of us but when we got to the address, he suddenly acted as though he did not understand English and wanted to charge us twice as much to return us to the ship. Our wonderful tour guide, Cesar, went to speak with the driver. He let him know that we knew we had been overcharged and that we would not need him to drive us back. He called a taxi driver he knew and our ride back to the ship was much less expensive. The tour was very easy to arrange and pay for through Viator. We will use Viator again and have already told several or our friends about Viator and our wonderful Segway adventure also. Just wish it was that easy to arrange and pay for a taxi at the ports.
I would recommend this Tour to anyone. If you are afraid to ride a Segway, don't be. The four people in our group (all in their 60's) were taught how to operate it in a few minutes. I felt the tour was interesting and attention to our safety was primary. Our guide, Cesar, was very friendly, informative and spoke English perfectly. We had a blast!
This was great. First, it is much easier to control a Segway than I thought. Second, the folks at Cartahena Segway were very good - training us, shepherding us, I felt completely safe as I tooled around the city. Lovely time, interesting city. I would definitely do this again. they even arranged for a taxi to pick us up and get us back to our cruise ship on time.
Great small group experience for 4 seniors, 3 of whom were 77 years old!! Caesar was so kind, knowledgeable and patient. Would recommend this tour for any age. A bucket list must!!
This was one of the greatest experiences of our trip, our guide was knowledgeable and enthusiastic, we really enjoyed him. He taught us how to ride with great patience. We highly recommend this tour.
Loved the segway and the helpfulness of the guide.
We were on a cruise ship and had booked this tour on our own off of the ship. We had taken several tours in different ports, and this was by far one of least expensive and the highlight of our whole cruise. The owner and tour guide was excellent and spoke perfect English, and gave us an excellent tour and highlights of the old city. It was so fun and we didn't want it to end. What a fun way to travel on a Segway.
We had a great time on the Segway tour. Our guide was very knowledgeable and spoke excellent English.
The Segway's themselves were really fun - we got to see a lot of the old town and continued to pass by the walking tour from the ship (there were lots of envious glances coming from those folks as we sped past them). You can take segways through a lot of areas tour busses can't go.
I highly recommend this excursion.
Thoroughly enjoyed the tour - the guide even took us a bit early to ensure we got back to the ship on time. Got to push the Segway capabilities more than any other tour we've done. BIG suggestion is to provide better directions and "getting there" information from the ship docks, airport, etc. Some guidance on cabfare also helpful since the cabbies try to take advantage of tourists.
The tour was excellent, guide was fantastic. My only problem was location of tour in old town, would recommend charging more and including transportation from ship.
The tour was amazing. The sites were all we expected and more. The service was phenomenal. We were picked up at the ship and our guide was very knowledgeable and passionalte about her country. We learned so much from her and would highly recommend Viator Tours. So much more personal and pleasant than being led around like sheep on the boat tours.
Was met at the curb by Cesar Reyes (the owner). He is very knowledgeable of the history and so personable. His tour of the old city was wonderful and the segway experience is so easy. I highly recommend Cesar to those wishing to experience Cartagena on wheels!
Tell us what you think about this tour. It was fantastic! The guide was excellent! The tour was very informative and fun . I would highly reccomend them!
It was fantastic! The guide was excellent! The tour was very informative and fun . I would highly recommend them!
Our guide was difficult to find as the instructions said to meet him at the Texaco station which is outside of the port. We were approached by several other tours companies telling us it was unsafe to go outside the port area on our own. After talking to a sales clerk in the shop, she took us to the Texaco station. I would suggest your Viator representative should wait at the end of the dock where the ship docks to avoid any confusion. Once we met our tour and began the tour everything was wonderful. He was very informative and took us to places that weren't on our tour schedule. He is very good and I would rate him highly. He even parked his car and we walked thru the old section of Cartagena to look at architecture, parks, churches, shops, etc. My only complaint was trying to connect with him once we left the ship
Loading more reviews