Carlsberg Brewery Museum (Carlsberg Bryggeri)
Carlsberg Brewery Museum (Carlsberg Bryggeri) Reviews
We've found 188 Carlsberg Brewery Museum (Carlsberg Bryggeri) reviews from Viator.com travelers and members: what they loved, what they liked and what they think could be improved. It's all here to help you make the most of your next trip.
Very short, could have driven more around Copenhaged and see more. Do not like the audio guide.
It was a very nice City, but the first driver we had was probably the most arrogant and obnoxious characters that I have ever met. Unfortunately I did not get his name so I can't tip you guys off! Basically he forgot to give me a receipt when I got on the bus and said it was my problem when I challenged him about it, when departing the bus as we needed to get on another bus as it terminated at one stop. After one of his colleagues calming the driver down I then got a replacement receipt, he even wound a few passengers up on the same tour and accused a woman of stealing. Very unprofessional! Anyway the second driver was very nice and we enjoyed the tour from then on, lovely city (if on the expensive side) and worth a visit. Thank you Viator!
Buses did not run often enough. Long wait time especially with Copenhagen traffic.
We were disappointed with Hop-on's handling of passengers waiting for the bus. There were no set lines just 2 men selling tickets to whoever could crowd closest to them. There were a lot of people shoving and pushing to get onto already crowded buses. There were not enough buses to handle the crowds. With so many jammed into a bus it was very difficult to see the sights or plug into the audio system. We felt we'd missed a lot of Copenhagen and would have done as well walking.
The bus was very inconsistent - the drivers seemed to stop for varied long amount of time at random stops. The schedule didn't seem to matter to them at all. It was not just one driver - it happened throughout the day.
The worst part of the experience was getting locked on the bus at the end of the day. The drvier didn't make an announcement or check the bus before he locked up and walked away. There were 4 of us on the top level that were trapped. The driver did eventaully come back only to yell at us for being on his bus and claim that is was our fault!! He told us that it wasn't his problem and that we had to get a cab wherever we wanted to go from there. Terrible customer service!!
I have used the Hop-On Hop-Off buses in the past and have a great experience each time. This time was different. The bus driver would make random stops that were not included on the route map as scheduled stops. These stops would be last approximately 20mins with no explanation as to why the driver had stopped. At one stop for Rosenborg, the driver stopped two streets away! We had to walk to 10 minutes to get the actual palace.
Later that day my friend and I were still on the bus. We were sitting up top on the second level. There was another couple sitting ahead of us. All of a sudden, the driver stopped at a non-designated location, stopped the bus, got off, locked up and walked away without advising anyone! I went downstairs and all the doors were locked. We had no way of getting off the bus! My friend called an emergency number that was listed on wall but was forwarded to a technical school. A few minutes later the driver came back to move the bus to the over night parking garage and got mad at us for being on the bus. The driver did not announce that the tour was over or that this was the last stop. He didn’t check the bus either before locking up for the night! It was a horrible experience and not a great way to start our vacation.
Enjoyed this tour - especially since it began right outside our hotel! Good to be able to extend the bus trip by taking a canal boat tour.
It was great. The weather was wonderful, too. Love Viator. Have used it often.
Busses were clean, staff was friendly, and audio was sufficient. Used as transportation between popular points, this tour was all that we expected. Other passengers agreed with us.
This is a very good way to see the highlights of Copenhagen and to spend the amount of time that you wish at each attraction. The buses were clean and comfortable. They came very often; very little waiting. Sometimes they even waited for you... like to shoot a picture of the Little Mermaid and then get back on the bus.
You plug in a headset to hear the narrative in the language of your choice. Every bus had some broken plug spots, which is the only negative about this.
I highly recommend this tour.
Good trip, but on one of the busses the audio did not work at all, town was not too clean in places, but it was Sunday when street cleaners don't work.
This was a tremedous disappointment. I have been on hop on hop off tours in many cities and generally find them to be a good way to orient myself to the city and learn about key city highlights. Our bus was stuck in traffic most of the time and our headphones did not work. Buses were overcrowded and unavailable most of the time. At the end of the day, our driver failed to tell us we had to get a shuttle back to our cruise ship and just dropped us off and told us how to walk back to meet the shuttle. The respresentative we spoke with at the shuttle stop was rude and kept telling those of us with concerns that we were wrong. Instead of arguing with us he should be listening so they can improve service. I would recommend walking or taking some other tour as an alternative to this particular hop on, hop off experience.
I have used Hop-on and Hop-off tours in major cities all over the US and World that we have visited. This is the first one that I was completely disappointed in. It was rushed and also a "recorded" commentation of the area, which was not a good one to begin with. For Copenhagen to have been in their "peak" for tourists, you would have thought that they would have had personal guides. The only nice and helpful person employed by Hop-on, Hop-off was the young guy who was selling tickets to the general public at the Nyhavn. The drivers were not helpful nor friendly. It appeared to be just a job for them and the quicker it was over, the better. We felt that we did not get our money's worth this time.