Generally good tour with efficient use of time which you couldn't do if doing it on your own travelling from Costa del Sol to Madrid.
They changed pickup time to later and didn't inform us so a little inconvenient.
The bus had a problem on the first morning which meant we were running late all day so had a rushed visit to Alhambra but it was so spectacular, the gardens and building we forgot about being late.
Accommodation in Granada was very nice. Los Angeles Hotel....a family run hotel , 3 star which was really better than 3 star,
The extra add on night visit to the visit to the Gypsy caves and night walk was well worth while.
Over all a good tour...thank you
The tour to Morocco was good, but we thought it was a english speaking tour and it was in Spanish mostly, with translation in english. Also the bus ride was very long coming back, but bus was comfortable and clean. It was sad that we could not see the largest mosque in Marrakech, I think time should have been allocated to view at least one mosque in Morroco.
This tour is primarily Spanish-speaking and partly translated into English. Most of the tour is spent driving on the bus as it covers too many places in such a short period of time.
BUS: First let me say, the tour guide on the bus was excellent and he spoke Spanish and English very well. Therein lies part of the problem with this tour, it was advertised as English speaking yet more than half of the time Spanish was spoken and when the guide finished speaking Spanish all the Spanish travellers would start conversing with each other and the English talk was subsumed it a cacophony of noise. Whole days were spent sitting in a bus and very little time was available for visiting..
HOTELS: Generally very good although perhaps not Five Star by European standards, comfortable nonetheless, to frequently not central enough locations to walk into town.
OVERALL: Happy to have been to Morocco, wouldn't want to spend a whole day 7:00 to 19:00 travelling from Costa del Sol to Fez in a bus ever again. Would appreciate the ability to actually visit more sites in less places e.g. driving for hours to get to Casablanca to be shown one of the worlds biggest mosques and not be allowed to enter it. Why go all the way to Casablanca?
This tour was TERRIBLE. What the tour company fails to included is that this is not in fact a three day tour but a one day tour where they drop you off at a hotel with no one to contact within the country, no recommended sites to visit and no idea of when you will be picked up to head back.
Doing what: 3-Day Morocco Tour from Costa del Sol to Tangier
Overall a good trip. Need to have a guide in morocco who can speak fluent english. Also, casablanca can probably be eliminated from the itinerary because there is hardly anything worth seeing in that city.
The overall experience of being in Morocco was amazing! However, i am sorry to say that the tour left a lot to be desired, primarily due to the fact that it was conducted in Spanish (when I signed up for an English tour :(. Of the 29 of us on the tour, 24 were native Spanish speakers. The 5 of us wishing to have detailed commentary, or even explanations of our agenda in English, were very much "in the dark" throughout the tour. The tour guide spoke poor English and would throw in half of a complete thought or phrase in English every several minutes after his Spanish commentary. This is an extremely critical point to review with the tour operator before signing up other English-speaking clientele for this tour.
I have traveled extensively and got the basics in Spanish, fortunately. The other really off-putting experience was in Marrakech where we spent a full 2 hours listening to a sales pitch in a pharmacy, observing our guide receiving his "kickback" following the group's purchases. Time wasted and offensive...I was also very disappointed by the transfer assistant who picked us up at the hotel, did not announce her name, nor the plan for the morning until nearly 2 hours into the trip toward the port and multiple hotel pickups later. Strange!
All that said, the local guides and the optional shows made the trip worthwhile. We all agreed that the amount of moving around was excessive, so perhaps reducing the trip to Marrakech, Fes and Casblanca would be a more manageable, pleasant flow.
Despite my constructive commentary, I would consider future bookings through Viator due to the ease of the process. I would only ask that you provide more historic knowledge to your team so that they may fully educate customers on the reality of what each tour offers, rather than simply the high-level points that can be found online.
Our tour guide and driver were very pleasant and our local guides were very informative. We enjoyed the sights that we saw, particularly the medina at Fez and Marakesh. There was a lot of time spent in the bus and I would be inclined to alt the itinerary and leave Casablanca off the tour.
Great tour company. Send detailed address and pictures and time of pick-up point in Malaga - so we were able to check it out before the tour. Lovely tour guide from Malaga - informative and made us all feel comfortable. Great tour of Kasbah - good to experience new places and food and culture...
Doing what: 3-Day Morocco Tour from Costa del Sol to Tangier
Overall I am pleased to have taken the trip .... but will never do it again. The four star hotel in Casablanca is quite bad ... the one in Rabat is excellent, the one in Fez adequate but lacking. The biggest problem centers around the size of our group, and the lack of free time. We had a bus load of 48 and that is toooooo large ... for good communication with the tour guides .... we were a group of about 8 English speaking tourists mixed with 40 Spanish tourists. Our two local guides provided in Marakesh and Fez were both excellent .... and our group small enough to enjoy a good discusson. However on the bus things were different .Kareem was often rambling and switching languages so often thus making the story confusing. There was no explanantion of what the farming communities were doing along the drive (looked interesting ... crops. tools. seasons etc) and there was no advanced print out of what we were going to see and do .... thus it was difficult to prepare ahead of time. I never again want to be part of 48 people trying to match times and desires. The rest room near Meknes was absolutely filthy, whereas the other stops along the highways were excellent. Every one wanted more individual free time. We went twice to the two high lites of Rabat ... the Palace and religious site ... once was enough.
The five day Moroccan tour met our expectations - value for money, however attention to the following would provide improvements:
1. The pick-up times were over an hour late and contact with the Madrid was useless - it would be better to provide a contact number for the tour leader.
2. Having two levels of accommodation (3 and 4 start) provided logistic problems - only offer 4 star hotels.
I was not given an itinerary before the trip. The hotels we stayed were not quite 4*. The price of trip was affordable. The English of the tour guide wasn't good. There was a general intention to bring us to shops to buy things.
The trip is definitely worth going and better if more informative.
Not sure why this tour started in Malaga, would have made more sense to fly directly to Morocco, as this then involved a 3 hour bus drive just to collect the various people from different locations, before arriving at the boat. when booking was only given one location, Malaga, was not informed that could be picked up from other locations. at time of booking was also not informed that this was mainly a spanish speaking trip, although english was provided and guides on the tour also for english. overall trip was good, paid extra for upgrade, unfortunately only the hotel in Marrakech could be classed as 5 star, in other hotels the buffet dinner was gone if you did not arrive soon enough, the plates were not replenished. good balance of organised trip and free time.
Pre booking information could have been better. Do not see why we had to phone Spain from England to find out where and what time we would be collected, this could surely have been emailed to us, as the first phone call i was informed to phone the next day when someone would know what to do! Should have been informed mainly spanish speaking company, but english guides were provided. Majority of hotels did not warrant the upgrade we paid, only the one in Marrakech could be classed as 5 star. Coach leaked, one day when the rain was very heavy, seats soaked and unable to use some of them.
Limited English, hotels were not 4 star, bad organisation. I would not recommend
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