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Our guide, Charlotte, was very good. She introduced herself to us on the Eurostar train to Paris and told us where to meet when we got off. The bus was very comfortable as we drove to the river cruise which was right next to the Eiffel Tower. The cruise was great as we cruised by Notre Dam and many other sights. At the Eiffel Tower, we bypassed all the lines and got straight on the elevator to the restaurant. Lunch was good and the view from the tower is excellent. Next we got back on the bus and went to the Louvre. Bypassed the lines again and straight to the Mona Lisa. Fantastic tour!
William H USA
Driver was on time and friendly.
The trip was excellent. Our tour guide was very knowledgeable and friendly. She made us feel well taken care of. Our driver was very good as well. The whole trip was well organized. Would recommend to others.
I really enjoyed the tour. I wish we would have had a chance at a few of the places to stop and take pics though. I enjoyed the food at lunch in the Eiffel Tower, the boat cruise took a little longer which cut down on some shopping time so I was a little disappointed in that.
Great Tour, guides to get you around if you have never been there before. London guide that meets you was absolutely wonderful! One thing you need to double check the Meeting Time as i got 3 different ones and when i arrived they said they were waiting for us.
Doing what: London Day Trip from Paris by Eurostar
Apparently we forgot to tell Viator the train number that we were arriving on and there was a bit of confusion, but the porter that met us a Eurostar porter called right away and the driver was nearby and
all turned out fine. If, indeed, we did not tell Viator, guess it would have been helpful for a reminder from
Viator. Don't think I ever received a reminder. But not blaming anyone, just an oversight and it all turned
Greeter / driver was there. Unfortunately, car was parked out on a side street a 5 minute walk away and if we'd needed more luggage assistance, that could have been problematic.
My friends and I had such a great time - such a good way to see Paris in such a short period of time. Our tour guide, Pascaline, was so knowledgable and gave us a wonderful introduction to a city she obviously loves.
I thought this trip was fantastic!!!!!!!! And it would have received a full 5 stars except we were told to arrive at the train station at 6:00am. However we didn't depart until 8:30ish. We stood around over an hour wondering if the trip was still on as there was no one to greet us at the 6:00am time we were told to arrive saw someone maybe 7:00ish?. That said, everything else was fabulous. Our guide was just terrific as was the lunch and river cruise. We opted out of the Louvre visit to have time to see Notre Dame and we just missed St. Chappelle by minutes. Was able to have a fresh nutella crepe by the riverfront -made my trip!
Clean, modern cars, drivers spoke English. Excellent service
It was disappointing in that we were rushed through everything. Many times I had to run to keep up with the guide. We paid a lot of money for a less than 60 minute guided tour of the Louvre. I realize there was a lot crammed into a day but it was really disappointing. I would not recommend this trip.
What a disappointment and definately not worth the money we paid. To read the tour description you would think this was a very special and exclusive tour! We choose the first class option and paid over 1000 for two people expecting a marvelous experience. Unfortunately the pick up location was incorrectly represented, the tour guide was a no show however the replacement, Gloria did do an excellent job breakfast on the train was two rolls and a yogurt, we were given one very small glass of champagne and no options for lunch, the entire tour was forced onto one small table with no view the dessert tasted frozen, afterward we were escorted onto river cruise where the guide was a recorded message. The arc de triumphe was seen from miles away through the front window inside our tour bus! We were dropped off at the very crowded and confusing train station in Paris and bid farewell. No thanks to the local tour operator that we made it back to London safely. Dinner on the train consisted of 2 slabs of roast beef or cheese and always bread unless gluten is a problem you ! You might not starve. If we hadn't been led to believe we were getting a luxury tour and paid caviar prices the taste in our mouths might not be as bad. Tsk tsk viator careful about the false advertising.
Terrible. Nobody turned up to pick us up at the station as arranged. Had to arrange alternate transport on the spot, which wasn't easy for a party of 5 including children. very disappointed.
On time pick up from hotel with an easy transfer to the train station.
I dreamed of seeing Paris my whole life, and this tour made that dream come true. I saw the sights I had only dreamed of seeing. Excellent tour guide who offered history and insights into this beautiful city. Lunch on the Eiffel Tower was excellent. I also added a tour of the Louvre with our guide and this was excellent as she showed us the main attractions Mona Lisa, Venus de Milo. Charlotte was a wonderful guide!
Driver was on the train platform with our name on a sign just as the service mentioned. We were then taken to the Gare du Lyon by a professional driver in under 30 minutes. Well worth it.
Charlotte was an excellent tour guide, and the tour was everything we had hoped for, once we got started. There was a pretty major hiccup at the beginning. We were told to meet at the St. Pancras station group desk near gate 5 of the Eurostar. This is just a big open lobby outside of gate 5. Our confirmation told us to arrive 15 minutes before 6 AM. Our guide didn't arrive until 15 minutes prior to 7 AM, which left us scrambling and in a lurch for about an hour. We were on the phone with Viator, trying to reach Premium Tours. It was finally resolved, but our confirmation notice was clearly wrong. Our contact at check in indicated the time was always 7 AM, not 6 AM. Still not sure where the miscommunication occurred, but please make sure to verify the meeting time, as it appears weekend tours and weekday tours are timed differently.
This tour was fantastic from start to finish. Everything went like clockwork and I saw and experienced more of Paris than I ever imagined was possible to achieve in one day. Even when I loss my return Eurostar ticket, Sam our excellent Tour guide, arranged for a duplicate ticket to be issued.
Doing what: Paris Rail Day Trip from London
Great driver was so polite and helpful. It was nice to know that after the long trip and hassle of luggage we were met and taken straight to the hotel no worries.Highly recommend this transfer option especially if travelling with the family
Easy transfer, no issues, made it to the hotel quickly. I would definitely suggest using this service.
Loved this trip though it is pretty full on! Easy to find your starting point. Train trip was excellent. Tour guide Charlotte is a wealth of info and great to chat with as well. Eiffel Tower experience is one of a kind. Loved the whole experience and strongly recommend this tour!
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