We had a great time. Pick up and drop off exactly as expected. Sylvia was a great driver and very knowledgeable about the region and it's highlights. Would certainly do this again.
Loved this tour. Our driver Tomaso went out of his way to point out the highlights and navigate us through Florence and Pisa. Tomaso was professional, friendly and extremely accommodating. Wonderful time.
Driver was prompt, friendly and spoke English well. Gave us historical and factual info about the region and Italy.He brought us to our first destination then offered to take us to our museum tour and got us in without waiting in line. Was waiting for us when we came out. Highly recommend.
Having a private driver (Gianfranco) made all the difference for us. It made me wish I had a private driver for every port. Gianfranco promptly picked us up, drove us to Florence, answered lots of questions and gave us a little history along the way, helped us find somewhere to eat lunch and get a coffee, and worked collaboratively with us to agree on a meeting time. The cost of the trip was a little pricey but the convenience was well worth it. A great experience overall.
Unfortunately our ship never made it to the Port of Livorno and therefore we were unable to complete our round trip private transfer. However, we had a round trip transfer to Monaco booked with Viator and it went excellent. The driver picked us up on time both ways. The vehicle was in excellent condition. HIghly recomend using Viator for future shore excursions.
Our round trip transfer from Liverno to Florence went off without a hitch. Our driver was excellent, very friendly and prompt. If I were to travel to Italy again in the future, I'd put my trust in Viator every time.
Our driver was outstanding and made this experience special.
Good overall. Learned a valuable lesson to carefully research cruise ship arrival, departure times: Beware you may not get off ship quickly and you may be due back sooner than you think ! Had to cut an art gallery tour short due to this
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