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our experience was not the best, the Viator excursion was not clearly marked at the port as were the others. We were not aware that they would be picking up other passengers at the different hotels,we wasted almost 2hrs of our precious time in Freeport doing just that.The driver was very pleasant, but we feel that our time was not well spent.
Doing what: Freeport Half-Day Tour
the trip was excellent, but i was very upset with tour operator my trip for 1pm. but they cancel it for 9.30am and not inform me by email. if i did not read i have to call i would have lost all my money.
Doing what: Freeport Half-Day Tour
Cheryl D
USA
Was charged an extra $10/person for combo tour which I didn't sign up for...Would have liked to have seen the port where cruise ships come in
Doing what: Freeport Half-Day Tour
Evelyn C
USA
Great trip. The guide was very informative, gardens were lovely and the guide there was terrific. Very happy with our choice of this tour.
Doing what: Freeport Half-Day Tour
Hector I
Puerto Rico
Good service!!!!
Doing what: Freeport Half-Day Tour
Anonymous
The only bad thing was that they did not know how many people were going on this tour. When they were picking people up at the hotels, we had to get a bigger tour bus becuase there was more people than they realized. This took 15 minutes. Then we went to Botanical Gardens, where there was confusion on who had to pay and who did not. The paper does not state that it was paid for, but they accepted the paper version of the voucher. Also, the tour end up being a total of 5.5 hours instead of 3 as stated. Overall it was a good tour, but it was more of shop here and here to me.
Doing what: Freeport Half-Day Tour
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