Thouroughly enjoyed our walking tour of central Granada and the Albaicin quarter. Very professional and entertaining guide. Excellent communication from local tour operator to keep you informed

Excellent day trip and superb tour guide (Clara). Tour guide was very informative and fun at the same time and very enthusiastic on the Albaicin walking tour.

Not over impressed with the tour operator, Andalsur. We called in at the tour office near the Cathedral in Seville to confirm our arrangements and we felt they had no time for us but the actual tour turned out to be excellent.

The Alhambra Palace is probably the most beautiful place we've been to. The guide Marco - is entertaining and really professional. We enjoyed listening to his accounts about this spectacular place. The best part of this tour was having lunch at AlBaicin - the Moorish quarters - We ate at the restaurant with the most magical view of the Alhambra - even if all memories are erased from our minds, this view will remain. Highly recommended.

The Alhambra tour was overall very enjoyable. Initially we had some difficulty confirming hotel pickup but this was eventually solved with a quick phone call to confirm. Andalsur Excursiones, the tour company, phoned my hotel with the pickup time and they were able to pass on the message in time. The tour guide met us on time and we were off to Granada, with a rest stop in between for breakfast. Grace, our guide, was prepped with maps and information on the way to Granada and she was very pleasant and friendly. We were met with another guide in the Alhambra--Antonio, a very dedicated expert on the history of the palace and gardens. Both guides gave us recommendations for restaurants for lunch. Unfortunately, we only had an hour for lunch (because we waited 30+ minutes for another tour member), which meant we didn't have any time to explore the city. We didn't opt for the Albaicin walking tour--I don't think there would have been time anyway. Overall we had a great time. Initially I thought of booking bus tickets and Alhambra tickets myself, but I was happy that I had booked this tour, since it provided a hassle-free and convenient package without having have to book things separately.

This day trip from Seville was fantastic. Although about a 2.5 hour drive both ways, we loved seeing the scenery of rural Spain with the beautiful farm estates, olive trees and mountains on our way to Granada. The Alhambra is breathtaking. It is such a magical place with an amazing blend of Moorish and Spanish influence with gorgeous views and beautiful details to every square inch of the grounds. We were there on Good Friday, which our guide said was basically the busiest day of the year for the Alhambra. Although there were lots of people, at no point did it take away from my enjoyment of the tour. I was also happy to have skip the line entrance as the line-up was huge to get in. I also felt so happy to have had a guide as it made it a much richer experience than if we had just walked around taking pictures of things that looked pretty- we actually understood and appreciated the history and detail. Our time there was appropriate; as the palace guide broadcasted over headphones it was easy to take pictures as he talked. We loved our general company tour guide, Grace, who was very warm and knowledgeable. (She handed us off to an official guide for the Alhambra and then met us at the end to take us back to the Albaicin). Our only complaint was that there was some miscommunication between a few people and the company so we ended up waiting an extra hour in Seville for them to get on the bus. This made our time in the Albaicin very short in order for us to arrive back to Seville in time, with basically just an hour to grab some lunch and wander for an hour. I'd almost recommend bringing a bag lunch to eat on the bus so that your time in the Albaicin is maximized. Otherwise it was an amazing experience and a "must-see" when in Spain. Carve out the time to go there- you won't regret it!

Really bad experience!
Three and a bit hour journey from Seville to Granada on a small rickety uncomfortable mini-coach. On the way back the rain was of biblical proportions, we were driving at at least 70 miles an hour and yet the driver's side windscreen wiper was gradually coming off. At one point she stopped wiping the screen for fear of losing the rubber altogether. I don't know which was worse - knowing that we are driving in heavy traffic at high speed and the driver can't see the road or fearing that the wiper will come off and we would have to stop and wait for rescue in the nearest ditch ( hard shoulder was non existant for most of the way). The poor driver was getting so stressed with the whole and so were the passengers! The must be such a thing as checking your vehicle is road worthy before you get 15 tourists on board for a long journey. Outrageous and unacceptable!
Both the ladies - the driver and the guide were very polite, however neither spoke English. The guide's language skills were very poor. There was no commentary about the countryside we were driving through. Six laminated photographs were presented to us just before we arrived in Santa Fe. Well, quite frankly they do much better in primary schools now and you do not have to pay £100 a person for the priviledge.
We were dropped off in the centre of Granada and given a map. Again it was virtually pointless listening to the guide as the descriptions of the place were non- existent. I would say it is a must for this tour to have at least five minutes intro into the city - such an important and beautiful place! I was glad we came prepared and could read up the facts as we were walking around exploring. Albaicin tour was mentioned at a cost and with the guide having no language skills who would be daft enough to take it up... The Alhambra experience was good, lots of waiting around though - several attempts at securing the tickets?.. Don't do it!