Excellent tour, with both Spanish and English. Tour was a little slow starting, but once we started the guide and the tour was excellent. The tour guide had a thorough knowledge of the Alhambra, it's history and the general life of it inhabitants. It was a very enjoyable experience.
The meeting and process in just getting in to the Alhambra was a nightmare but that's just how they do it for all tour groups. The Alhambra was great n tour guide very good
This was a wonderful way to visit the Alhambra - very informative and, on the whole, hassle-free. We didn't have to worry about booking tickets on-line or queuing early in the morning to buy tickets on the day. There was some anxiety for us, however, at the very beginning when we couldn't find our group at the designated meeting place (one of the car parks near the ticket booth.) In the information provided to us before the tour, the instruction was to phone the night before if you required hotel pick-up from your centrally-located hotel. As our hotel was only 15 minutes walk away we didn't bother. We arrived in the car park to find it swarming with people, all belonging to one group or another. We were somewhat worried that our group had entered the Alhambra without us. After asking various group leaders for help (including one who went to considerable trouble to try and catch a group leader who had been looking for someone but had already taken their group in), someone informed us that the Viator tour office was actually in a visitor information centre over the road. So I went to investigate while my husband hovered around the main gate, in case anyone was looking for us. It eventuated that, yes, the Viator tour meeting place was, in fact, in the visitor centre and, much to our relief, they hadn't left yet, even though it was well after 10 am. It seems that, although we hadn't rung the night before, they had gone to our hotel anyway to collect us. So, to avoid confusion all round, we would recommend using the hotel pick-up, even if you are staying nearby! Then, at least, you are with the group from the start. As for the actual tour, our guide spoke English well, was interesting and moved us through each section at a good pace. We had a short break for a small complimentary drink and tapas snack in a well-stocked souvenir shop, with toilets nearby. After the tour, we were free to remain in the Generalife gardens and to wander around the "city" again.
The tour started a little late. Transportation took nearly an hour to reach the Alhambra. Our English-speaking guide was entertaining and knowledgeable.
The guide was great - friendly and knowledgeable, but the overall experience was far from perfect. My trip was scheduled to begin at 3PM but we were not picked up till 4.30PM. I had mentioned all the details (hotel, pickup time, contact detail etc) at the time of booking itself. But despite calling the local operator multiple times on the day of the tour, we had no proper response, and was worried if the trip would go ahead as promised or not. I had to flag down a bus with the local operator's name on the street and ask the driver to radio to their office to finally get confirmation that we will be picked up after all. But if I leave aside that initial confusion and uncertainty, the actual time I spent at the Alhambra was magnificent. The Alhambra itself was wonderful (breath taking at times) and the guide was also fabulous.
Getting tickets to Alhambra through the tour made things so much easier. Just difficult to move around with a large group, when not everyone is paying attention to instructions.
I thought the tour itself was phenomenal. Our guide was very knowledgeable and good at answering questions. However, I had a lot of frustration dealing with the company. The hotel pick up time changed last minute (I had called twice over two days, including the day before the tour, to confirm the pick-up time which they told me was at 10. When I reached my hotel the night before the tour, the person at the desk told me the tour company had called that morning and the pickup time was now at 9:10. I was not sure what happened in a couple hours that required such a dramatic change in time). Several people at my hotel in my tour group were not informed of the change in time so had to be called last minute from the lobby. After we were picked up, we kept being shuffled around until we were finally met with our tour guide. I loved the tour of the Alhambra and I thought the guide was good, but my experience with the disorganization with this company would make me think about going with another group.
Obviously, the Alhambra is well-worth seeing. However, the guide - who I understand is a specially licensed guide, not a Viator guide- gave a pretty dry, fact-filled presentation. So, that was disappointing. The VIator-arranged hotel pick-up was significantly late then we had to park and wait for other arrivals. When we arrived at the Alhambra "staging center" for groups we were basically packed into a large room to be separated by language. We ended up in a a group of about 30 so there certainly wasn't that small-group learning experience . So, I'm not sure what the advantage is to this method of seeing the Alhambra versus taking the readily available- and cheap- mini-buses to the top with a pre-booked ticket/time. One positive- the staff who seemed to be the Viator connections (pick-up at hotel and staging area) were all pleasant.
The Alhambra was beautiful and well worth the visit and we look forward to returning, however the guide was not very good was giving us information which was not relevant such as the cost of a room in a hotel and how many rooms, she made the whole tour feel rushed without enough time to take photographs. As a result I am afraid I would not recommend your service.
We stayed a week in a country house in Ronda with friends. We went on driving day trips to Seville, Granada and Cordoba. I think the Alhambra was the more important, most interesting place we went. Don't miss it! Words can not describe its grandeur! Our guide was wonderful. it was a large group but with the headsets it was easy to follow him. Leave enough time for exploring on your own prior to the start or the end of your tour .
Highly informative, Lots of information given. Guide kept a steady pace. Be prepared fo big crowds even in late Sept. Alhambra is a must visit.
The Alhambra is a must do if you're in Andalucia. There's so much history and I'd recommend booking a guide. Unfortunately i am not giving the best ratings as our tour started late and our guide wasn't the best of English speakers.
The Alhambra and gardens were fantastic of course. We had booked an English speaking guide. However, on arrival we were put together with a mostly Spanish speaking group. Therefore the guide spoke a lot of Spanish and very little English. I think we missed out on a lot. Certainly from what I could hear other English guides saying. That was very disappointing. If I book an English speaking guide, I think I should get one. I felt that we would have been better off doing the self guided tour.
We had booked this tour as we had done a similar Skip the Line tour at the Vatican earlier this year.
The Vatican tour was very busy but went like clockwork. The Alhambra and gardens tour does not have the same easy flow, gaining entrance through the visitor centre is a shambles, you are literally herded into language speaking groups. Everything is timed and the ticket you are given is checked at
Least 6 times, which means 6 separate queues, in the space of 1 hour and 45 minutes in the Alhambra. The attraction is that badly organised, it is literally jostle to take a photo and move on the the next spot.
You then get about an hour at a brisk pace through the gardens.
The pace of our tour had nothing to do with our guide, a lovely knowledgable lady called Ima, she simply did not have the time to share her knowledge.
The Alhambra Palace is worth a visit and is very interesting, however, I would have preferred more time in the gardens which are truly stunning.
Ima was great, but the company has to learn from the ease of a similar and busier tour at the Vatican.
One thing I will say is that if possible, visit Granada, the city is superb.
The entire experience was great!! We were picked up at our hotel and taken to the Alhambra, where we were separated into groups based on the language of our tour. Our guide spoke perfect English, knew his stuff and was funny as well. The Alhambra is a very large complex of buildings and going with a guide is a good idea and a timeasver. I think that if I went on my own I either would have missed sites and information, or it would have taken forever reading through a guidebook as I walked. As it was, the tour lasted over three hours....so there is much to see. My travel companion (my fifteen year old son) also loved this tour. No one visiting southern Spain should miss going to the Alhambra......it is an architectural and historical gem that leaves a memorable impression.
The add on of the hammam was worth the money, even if you only have an hour or so before they ask you to leave. After the three or four miles you walk on the Alhambra tour, your body welcomes the pampering and relaxation of of the hammam. Pools of water, a steam room, soft music, candlelight, the sound of water cascading into the pools all put you in a good mood. Plus, you'll need a shower anyway after touring the Alhambra in ninety degree weather!
In all I'd recommend the tour to anyone who will be in Granada!
Doing what: Skip the Line: Alhambra Tour and Granada Hammam
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