Highly recommend the helicopter boat add on!
Customer service was great. Suzy was a very cheerful tour guide. My Mom lost her phone on one of the connecting busses and they found it and made special arrangements so that we could come get it.
Be prepared it is a long day!
Very well organized, we were pick up on time, the drive was long but very safe and good. The bus driver was very informative as well as the video played to us. The Grand Canyon cannot e explained or described in words. It has to be seen to be understood and appreciated. Overall we had an awesome time and would not mind going again to see.
A very long day but well worth it... Highly recommend
We had a wonderful time and our bus driver was Great he made the trip very enjoyable
Just love it!!! Everything was great!!amazing experience. Very serious and. Organized company.
Great Time. Relax bustrip and great stops at the Grand Canyon at different points. The last stop was the best but we had only 1h there so for that stop it was quite short. But would recommend this trip for sure!
Not sure how this Grand Canyon South Rim Tour was, but we were very satisfied with the company who hosted this tour. The tour was overbooked even though there were 3 people who didn't show up. We were one of the last to board and there were no seats left for an odd number party of 3. The company manager refunded the cost of tickets in cash, compensated our missed Grand Canyon tour with a Hoover Dam Lake Mead Cruise tour and a Las Vegas strip champagne limo tour on the house. We felt it was very good customer service and would book with this company again, except that we would try to board the bus earlier.
This tour is a must see for anyone who has never seen the GRAND CANYON!!!! It is a spectacular sight and one in a lifetime experience. Worth the long ride!
Good tour, but a long day. More time spent in the bus than at the Grand Csny
Made for a long day but well worth the long bus ride. Driver made the tour interesting and informative helping pass the time more quickly.
We booked the South Rim Tour with Viator. The morning of the tour the tour company called and said that it was snowing and foggy at the Grand Canyon, they gave us the option of switching out tour to a different day. We decided to go anyway because it was the only day that we had open. We were so glad we did! When we first got there it was snowing and foggy, but as we walked up to the Canyon it just started clearing off and was absolutely gorgeous! This is a tour you should not miss. We have relatives in the area that we were staying with so we were able to hop on the tour at the Excalibur. It was a long 5 hour drive to the South Rim, but better than driving ourselves. The driver was not the friendliest I have ever met and the "narrated" part of the tour consisted of an audio recording - although it was well timed. When it said look to your left and you will see....whatever it was talking about was there. But, the tape or cd that they were playing kept breaking up and you would miss parts of the narration. I would give the tour itself and A+ but the buss company a C-. The buss was very crowded. We went as a group and did not even get to sit together. By the time we got on the buss there was only a seat here and a seat there so the five of us were all split up. On the way back we got on earlier and traded some seats with other folks and were able to sit closer together. The stop at hoover dam was disappointing. If you want to see the Hoover Dam, I suggest the Hoover Dam Tour (not the one included with this tour). I spoke with several people on our tour that had gone on that one and they said it was awesome. On this tour you don't really get to see much of the Dam, like the part you always see in photos we could see out the back window of the bus. We were sitting in the back of the bus. We stopped for lunch and had to eat on the buss in very cramped conditions. The driver wanted to get us to the Grand Canyon and give us as much time as possible there so we understood.
Good but there seemed a lot of faffing about. The Grand Canyon was amazing but the trip could have better organised. We seemed to spend a lot of time waiting and only had 2 hours at the Grand Canyon (two different stops).
Utter chaos with the coaches, not sufficient seats/coach, therefore left quite late which then impacted on the stop at the Canyon we had to choose between the film and food (take note left hotel at 6am and it was about 2pm when we had this choice) if you watched the film it was after 4.30pm before we had anything to eat. Not sufficient time allowed, 20 minutes to get to the dam and back especially for the impaired. The Jeep was fabulous extremely knowledgeable guide and was polite, helpful and attentive.
Overall a good visit to the canyon although felt slightly ill due to the problems we had in respect to eating.
Great overall. I would like less time at lunch more time at the canyon.
We got picked up at 5:45 but didn't leave Vegas until 8am as they'd oversold the tour and we had to wait for 4 people to volunteer to go another day. We didn't get lunch until after the helicopter tour which wasn't until 3:45! Once we got to the Canyon the tour was great!
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