We enjoyed the harbour cruise. It was a very good look at the shipping industry up close. We used the head set on the Lake Alster cruise but could still hear (loud and clear) the captain/guide doing the tour in German.. Maybe everyone should use the ear phones.
Otherwise, it was also pleasurable.
The hop on/hop off is always a great way to see any city, Hamburg included. I found the excessive graffiti a little off-putting, but, for a quick look at Hamburg, it did the trick.
My friend found it funny that people from Hamburg are indeed called Hamburgers!
Only fault was the Lake Alster tour which was only in German and we didn't know what or where were were looking at!
The tour is pretty comprehensive and does what it says on the tin. The downside to this tour is that on the bus if you're lucky about 30% of the guided talk will be in English (as overheard by the guide themselves) and proved to be true. On the Lake Alster cruise there was no English guide. We also found the information from viator limited to locate the bus initially and once tickets obtained still insufficient information to readily identify either of the boats. A call to the 'emergency contact' number helped at the harbour and just choosing the right line of people worked for the lake. Worth doing but you may prefer to find a tour that has predominantly English guides for a more informative tour.
No English spoken and no headsets! Not for the English speaking groups
We signed up for an English speaking tour and 99% was in German. There were many English speaking tourists on the bus and we were very disappointed. The ride through the city was lovely.
We really enjoyed our tour of Hamburg with this package and the Hop on/Hop off bus tour guides were exceptional. However, were VERY disappointed with the supposedly "English" tour of the River Elbe. We checked even before we boarded the boat that this was, an English tour as advertised. The guide led the tour mostly in German, with a few English sentences thrown in here and there. A wonderful German couple, who were also surprised also at how very little English was spoken for the advertised tour, saw our confusion and provided translation for us which made the tour enjoyable.
We read that there would be a guide that spoke English but the guide spoke very little and spoke in a monotone that it was hard to hear when she was speaking German or English. We were disappointed in the tour.
Great tour! Especially enjoyed the boat trips although the lake trip is only in German. It was nice to relax on the boat as our feet were tired. The river trip has one in English. That was very interesting as Hamburg is a busy port with a lot going on. We saw one container ship that was enormous. Actually don't know how it stayed afloat! St Michael's Church is not to be missed. It doesn't look like much from the outside but is truly a feast for the eyes inside. You can also go up the tower for a fee and have a 360 degree view of the city.
The English component of the on board commentary was limited, therefore we felt we missed a lot of ten detail being communicated to the customers who understood German. Whilst we appreciated all we could see, it was disappointing to not understand much of what we were seeing.
Good for seeing hamburg and getting a lovely overview of the beautiful city.
Visitors will get more out of the tour if they understand German as the English commentary (available in summer) was quite limited and varied a lot in quality / length depending on the guide.
You should tell us where to board the bus and which "Hop On / Hop Off line the ticket is good for.
It was difficult to communicate in English and at lake alst
Great experience! I visited Hamburg by hop on hop off bus and by boat, port-lake cruises, in one day. Very good value for money. I am glad I saw so many things in such a short period of time!
very nice we enjoyed it we do it again
Promised English was very limited. No English on lake tour at all. Instructions on where to start tour were not clear. Bus tours took several hours but harbour cruise only once a day @ noon. Tour guide said I would make it to the harbour in time but not even close!
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