Port of Hamburg Reviews
We've found 64 Port of Hamburg reviews from Viator.com travelers and members: what they loved, what they liked and what they think could be improved. It's all here to help you make the most of your next trip.
Review by John L, September 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
We enjoyed the H0-on Hop-off Tour very much indeed. During the day we traveled on 4 or 5 buses with all Tour Guides speaking very good English. All in all the tour very good and good value for money.
Review by Nick, United Kingdom, September 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
We use the red hop-on hop-off double decker wherever we go so we know the brand well. We were very surprised that on our bus there was no multi choice language audio system. The guide spoke through a microphone. If we had been German or fluent in German we would have had what was obviously a well informed and apparently very humorous visit. However the descriptions in English were, to say the least minimal, spoken at speed in a thick accent very difficult to follow. Hamburg franchisee should ensure that their buses are up to date with audio multilingual. if they are not don't use them, use one of the other competitors who have.
Review by Robyn G, Australia, September 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
The tour was great but there was very little English from the tour guide. Jokes were being made in German and no explanation in English about the sits seen. There were no English ear plugs for translation
Review by Robyn G, Australia, September 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
The tour was great but there was very little English from the tour guide. Jokes were being made in German and no explanation in English about the sits seen. There were no English ear plugs for translation
Review by Laura W, August 2011
Doing what: Hamburg Card
Hamburg is truly beautiful and perfect for a mini city break. The train service is excellent and not too hard too use. ALTHOUGH the Hamburg card isnt really that good value for money, firstly as the fares for the trains arnt that expensive and also i saw NO-ONE over the 4 days ever buy a ticket, and saw no ticket collectors working on the trains, and also unlike London there were no ticket gates etc. In hindside we could have probably travelled around the whole time, like the local Germans clearly do without playing a penny!
We stayed at Sofitel and it was truly beautiful!
Food and places to eat were nice., although the locals werent overly polite. Id def. recommend the boat trips and some time at the Harbour. The roofless bus, although good for getting around, theres not really many ''sights'' in Hamburg that needed pointing out
Review by Ron A, August 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
The guide spoke just enough English to be understood for most attractions while concentrating on German - of course. They only allow you to do one complete lap. Should be unlimited for a day so that you can go completely around and then hop-on-off. Overall a great time and we highly recommend it for first time visitors at least.
Review by dhruv j, August 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
The tour bus only stopped one place to "Hop-on/Hop-off" so the name is misleading.
Also, I only speak English, and certainly did not get the same tour as the German speakers. The guide would talk for 2 minutes in German and then in English say, "Right hand is the oldest post office in Hamburg." This was very frustrating. Also, no world war II history was discussed during the tour. I understand it is a sensitive topic to Germans and was not promised, but prospective tour guests should be aware of this. Other than that, the people were nice, the bus was clean, and it indeed did last 2 hours.
Review by Ket C, United Kingdom, August 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
The first thing one noticed when starting the bus tour at the main station is that there are several tour companies offering this same tour, perhaps on a slightly different route. Tickets, unfortunately, were not interchangeable on other coloured buses...
Commentary in 2 German and English was very basic in its content; buses did not stop at designated stops as marked, but carried on UNLESS you tell the guide prior. Overall very average ..
Review by Ket C, United Kingdom, August 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
The first thing one noticed when starting the bus tour at the main station is that there are several tour companies offering this same tour, perhaps on a slightly different route. Tickets, unfortunately, were not interchangeable on other coloured buses...
Commentary in 2 German and English was very basic in its content; buses did not stop at designated stops as marked, but carried on UNLESS you tell the guide prior. Overall very average ..
Review by Alisa L, August 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
I bought the bus AND boat tour online, the coupon they emailed me only said 'bus', I called to confirm by phone that my tour was indeed both and over the phone they said YES... but when i got to the tour boat I couldn't get on because my coupon didnt say boat on it. SO I had to buy two more tickets for the boat so I wouldn't miss the tour. By the way... the tour cruise was nice.
Update: Viator addressed my issues promptly and was reimbursed for the part of my tour that I (obviously accidentally) was not given tickets for in Hamburg. I would definitely recommend this tour to others. I especially liked how I got to pay for this in my home currency so I got to avoid foreign transaction fees.
Review by Sandra D, July 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
We did not realize that this tour was commentated in German, and so it was difficult to follow what we were seeing. The commentator did speak English quite well, and was happy to answer any questions.
Review by rails, Australia, June 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
Nice city for sightseeing, good bus ride, on board commentary satisfactory overall 80/100.
Review by Jayanta R, India, June 2011
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
It was useful but frequency should increase.
Review by Rajarshi R, December 2010
Doing what: Hamburg Hop-on Hop-off Tour - Red Double Decker
We were extremely disappointed with this tour. The voucher said that we were supposed to go on a Hummebahn tour- when we reached Hamburg, the bus guide told us that it's not running any more. The boat trip guide spoke entirely in german. We were told that the next english speaking guide would be available next day at 12 noon but our voucher was valid for only a day. The bus tour guide spoke barely in english and even then, her english was difficult to understand, so we missed out on the significance of many things we saw. As she was sitting some distance away, we had to ask about certain places we were interested in, such as where the Beatles stayed, about the tropical diseases hospital etc after we got off. However, the bus guide didn't forget to mention that we were very welcome to give her a tip and she said that in very clear english, much better than her commentary!
Review by Patrick S, USA, October 2010
Doing what: Essential Hamburg Combo: Hop-on Hop-off Tour, Cruise and Lake Alster
The process to convert voucher to tickets was not smooth, in fact is was a bad experience. The tour of the lake and harbor were good but the town tour left an lot to be desired. It was more of a hop off and forget tour.




