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the tour was wonderful. very comprehensive with plenty of time in each location. the bus was super clean and the driver was nice. also the tour guide was very nice and caring about the passengers. loved the stop in kusadasi at the family restaurant. very authentic. the hotel in canakkale was 3* the most. all hotels had plenty of food for breakfast and dinner. in Summary: very relaxing and don't need anything else to enjoy Turkey. "TeCheKur".
It's very difficult to put in to words how amazing this tour was. From Gallipoli to Pamukkale, every single moment was sensational. The in depth discussions about every place visited to the food we were eating at each stop was great. Charma sp? the guide was out of this world awesome and incredibly knowledgeable and passionate about Turkey. I highly highly recommend this to anyone wanting to see the awesome sites of Turkey, but definitely look at going for the 7 day tour to get even more.
I read the Iliad and the Odyssey more than a hundred years ago, when I was still a kid and I used to daydream of visiting these places which at that time seemed unreal and out of reach. I put them on my bucket list. I am happy to report that I am glad I visited those places. I wish I would have done it when I was younger so that I could tell stories at work and during my presentations. This is a must see.
Doing what: 2-Day Troy and Gallipoli Tour from Istanbul
The trip exceeded out expectations, our guide was well organised informative and spoke very good english, we say so many interesting sites , and our accommodation was excellent, overall it was very enjoyable and excellent value. Would have no hesitation in recommending this trip.
Fez travel provided a superb driver and an outstanding tour guide Mahmet. My wife and I considered it the absolute highlight of our two weeks in Turkey
we started our day very early and, but had a chance to catch up on rest on the bus trip to the site, when we arrived we were met by our tour guide who escorted us to a local restaurant for lunch, after lunch we got on the bus and went to all of the places that were relevant to the Gallipoli landings and subsequent battles, our guide was very unbiased and we were told the story from both and Australian and Turkish side so a lot of the gaps were filled in. I would like to thank Viator, Fez Travel and the local tour company/guide for giving us a very memorable day.
Doing what: Gallipoli Day Trip from Istanbul
Good company of Aussies and Kiwis which makes this trip excellent. Not to forget a couple of South Africans. Hotel choices were good enough and we visited all the relevant historical sites.
Although a long day it was well organised and well worth it. My only criticism being that I found the Turkish guide a little bit difficult to understand.
An excellent tour that covers the main attractions in western Turkey hitting all the major attractions. Excellent hotels at all destinations. The tour guide was really friendly and helpful always took us to places that weren't tourist traps to eat and shop. Wished we spent more time in Bursa but it seemed like we were rushing at the end. Also the ferry from Bursa to Istanbul at the end should be covered by the cost of the tour. Otherwise, overall good tour.
I had the worst tour guide experience EVER. His name was Cagman. He appeared to be very knowledgeable about the history of Turkey. However, his attitude, tone of voice, and facial expression were absolutely unacceptable. Anytime, if one of us asked him a question, he would unmistakably let you know that you were annoying him.. It got to be a point that we were all pretty quiet during the 7-days trip. Two of the young ladies got a tongue lashing by Cagman because they cancelled their booking for the hot air balloon ride. He yelled at me in the van in front of everyone for not going on the hot air balloon ride stating that it was a bad decision. He also took us to two of his recommended restaurants to taste home style Turkish food. The first one was okay, but the second one absolutely terrible.
It is important for a guide to be knowledgeable, but the most important quality is, no doubt, good people skill. Cagman definitely is in the wrong line of work.
Note from Viator: Thank you for your feedback, we have heard back about this review from our tour operator, their response follows: Thank you for taking the time to provide feedback on your experience with us. We were surprised to hear your experience with this particular guide as he typically receives excellent reviews and feedback. However, the reality is that your experience was different, and I am sincerely sorry that for you this was the case. While an apology doesn’t alter the outcome of your experience, we do offer it with all sincerity. You can be assured that we take feedback very seriously, and we have systems in place to investigate complaints and counsel staff accordingly. We have used your feedback as part of our performance management processes. We do expect our staff to make our guests aware of any optional activities that are available to round out their trip to Turkey, however guests should never feel pressured to sign up to these. Your experience highlights to us the importance of making sure that all of our guides are sensitive to this, and so this issue will be raised during future staff training. We have also followed up on the issue that you have raised regarding the standard of meals during your tour, and thank you for alerting us to this. Thank you again for raising these issues with us – quality is very important to us, and we appreciate it when our guests let us know when something isn’t right. Best wishes.
I have to give this tour a 0 review. I will explain why. The driver and the tour guide were excellent HOWEVER the problem is this - there is a serious safety problem with this tour. The company that runs this tour needs to be advised about the following reasons. Our driver and tour guide picked us up at our hotel at around 6am in Istanbul. This means the driver had already been awake for a while to get to work, get his bus and his tour guide and get to our hotel. He then drove for another 16 hours - 6 hours down to Gallipoli, 4 hours to various places around Gallipoli with minimal down time, and then another 6 hours back to Istanbul, the last 3 hours in seriously heavy traffic. After he dropped us at our hotel around 10pm he then would have had to presumably drive his bus to a depot then go home. This is a very, very long day for one driver. This is totally unfair on one driver to do such a long day - if we had known we would only be having one driver on this trip we would not have booked. There needs to be two drivers, or swap the driver in Gallipoli. It appears that costs are trying to be kept down by only using one driver. This is a safety concern. Not only is it incumbent on the tour company to treat their drivers better, and ensure safety standards, but it is also incumbent on tourists to ensure safety standards of other countries they travel to by paying a decent price for a tour that gives value for money but upholds standards. The other people on our tour had the same concerns on this issue as what we did. I would not recommend this tour because the driver's well-being is not taken into account but if the driver's were swapped half way through the tour, then I would definitely recommend the tour as it covered all the places we wished to see and was efficiently run.
Doing what: Gallipoli Day Trip from Istanbul
A long day but so worth the trip. Our tour guide was very knowledgeable and informative. It made such a difference being on a small tour as it gave you the opertunity to be able to look for the things you were there for. The tour took us to all the important areas and at no time was time made an issue people could take their own time in all areas after our guide had given all of the information.
Doing what: Gallipoli Day Trip from Istanbul
The tour is amazing, The best way to see the country and the sites, which are very busy. Our tour guide was Metin Pehlivan and he was amazing, very nice and knowledgeable and helpful and just a funny guy. Busses are clean and comfortable with lots of pit stops, Hotels were above average with the last Everen stone house being amazing!! Food was good, mostly buffets which is good, something for everyone, The sites were amazing!! So incredible!!! This is the best tour we have done and if you have the means book the hot air balloon over Cappadocia it is worth the money and just breathtaking!!!!!!!!
Outstanding, great places to visit, wonderful guide and driver
Great tour, excellent tour guide and driver.
This tour was excellent, we got to see a lot more than anticipated. The tour collected us right on time, there was 8 of us on the tour all Aussies, we all had a great 2 days. We changed hotels when we returned to Istanbul, they were able to drop us at the new hotel at the airport, with no problems. We can recommend this company 110, the hotel was great, the food included in the tour was good as well.
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