Our tour guide was fantastic.
It was great, our guide was very knowledgable and pleasant
Took a few minutes for the driver (in a Sprinter van) to arrive. Otherwise clean, comfortable, and courteous. Had to look for the Viator sign to ask them to locate our driver - no sign with our name on it.
We felt this experience was adequate at best. The dancers were good, but we were not well seated to enjoy the show. The long tables were very crowded and the servers rushed.
The food was OK, the appetizers were the best part, the rest ordinary. Overall the experience was very touristy and we would not repeat it.
excellent guide very knowledgeable and courteous, good rappor with the group. good group size and stress free tour
I recommend everything about this tour: punctuality, number of people, size and kind of bus used, the places visited and, most important, a knowledgeable and nice guide. The lunch food was not very good but it solved our lunch need. Also, the price was fair for the service received. Thank you very much!
I loved our guide, Derya, and it was great to be able to skip the lines because everything was very crowded! I would recommend this tour!
Very nice excursion! Our tour guide was nice and very well informed! He spoke beautiful english, and you could tell he loved his country. Top rate!!
Very organized and the guide was knowledgeable and kept his group together. The lunch was also very good.
very informative and fun
This tour gives a good overview of some of the highights of Istanbul but be prepared as it can be quite exhausting, especially if it is hot (as it was for us). Our guide was very knowledgeable but was at times hard to hear due to so many other people/groups at the sites. Those mobile receivers that I've used on other tours would be a good idea (if they're permitted). As Istanbul us such a busy city, it might have been better to either cut down the number of sites to visit or try to do everything in the morning when it's quieter and then end with lunch (which was very nice). For the price it was worth doing but just a bit too hectic.
Good tour going to the same places as cruise line excursion. Easy to find the tour guide at the exit door when arrived. It was hassle free and save a few bucks well worth it.
This transfer was far from acceptable. It was the first of two negative transfer experiences my mother and I had with the local Istanbul transfer company named Neon. They were almost 30 minutes late in picking us up at our cruise port. I previously informed Neon that we had scheduled a tour that day and needed to be picked up promptly. Not only were they late, but they had not gone through the required procedure which would have enabled the driver to pick us up in front of the location where we disembarked from the ship. My mother and I had to get a porter to bring our luggage and walk to a location where passengers could be picked up by drivers who did not obtain permission to enter the ship disembarktion area.
We were on the Celebrity Reflection and picked this shore excursion because I had used Viator in the past and was very satisfied. As soon as we were off the ship at the port, the Viator signs were visible and we got checked in and taken by the tour company. It was a van which sat no more than 12 people and very comfortable.
Our guide, Omar, was so knowledgeable, interesting, and made our tour much more worthwhile. We were taken to all the important points of interest. There was a Turkish lunch included, which was very good. My husband, who is extremely picky, really enjoyed it as well as everyone in my party of four. It was a quaint restaurant with Turkish lamps all over the ceiling, a wonderful experience.
We highly recommend this tour because of the criteria, our guide Omar, the fact that it is a small group setting and worth the price.
We arrived on a cruise ship, which meant there were numerous customers using Viator, The Viator rep therefore, was holding a sign with Viator on it instead of our name, but that worked just fine. On time and had problem finding him. We're ushered on to a nice van and were the only riders on it to our hotel in old Istanbul. Very efficient. The driver must not have spoken English, as he never spoke a word, but we had no problem with that. Will definitely use Viator on future trips.
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