This was a transfer from our hotel to the cruise port. The taxi arrived on time, at the time that we requested. The driver was courteous and helpful. The only niggle was that we had to call 24 hours before to confirm the pick-up time, which was an international call for us, apart from that, we were very pleased.
This was not a good experience for us, although we met our driver at the port and made the drive to our hotel, when we were at the bottom of the street accessing our hotel, the driver pulled over and told us we had to walk the rest of the way. He had called our hotel, and a young lady from the hotel came to meet us.
This street was cobblestones and very steep so was very difficult for us to manage our luggage to the top of the street and our hotel. This was not what we expected and certainly not acceptable although we had no choice.
Hassle-free transfer, with very courteous hosts
picked up on time excellent driver would do it again. thankyou
tour coordinator waiting at port exit area upon arrival for a hustle-free transfer to hotel in old town. good job.
Very good. We were told to look for a sign and were quickly taken to our private transport and directly taken to our hotel.
The good stuff first. The shuttle was extremely comfortable, luxurious, and clean, the driver neat and polite. Given the short distance to the hotel from the cruise ship terminal it was very pricey, we would have done better with two cabs for the 5 of us.
The guide was on-time, the transportation was excellent, and his knowledge of the history, architecture, and culture was unparalleled. He adjusted the schedule based on the crowds, and as a result our wait times were minimal at all sites. Great experience for a group traveling to Istanbul for the first time!
On time, very easy and could handle 8 people and luggage.
This ride went as planned. The driver arrived promptly at our hotel and drove us directly to the cruise port. This private transportation was perfect!
Wonderful driver, beautiful vehicle. Very easy and no issues.
What an easy way Rio get to the cruise port...beautiful van
Very accommodating! We left the ship one hour early then expected and had to wait only 10 minutes for transfer!
Nice vehicle, on time, great driver. Quickly to our hotel without issue.
On this one he came late I had to call. When we went to hotel was stopped by police spend around 20 minutes arguing and after never gave an explanation. I believe no English. They advertise English speaking drivers. Used them 3 times aside from the group at the Airport that waited for our lTe plane the others had very little English
Was ok but our previous transfer company was also in hotel and helped us with luggage to this transfet.
This transfer could have been made easier by providing a contact number for weekend transfers rather than a answering machine. The transfer itself was smooth, efficient and safe
This tour was amazing!
The driver for our transfer turned up on time and we had a clean well presented car for our transfer. We were very happy with the transfer to the Port. I would organise a transfer with Viator again.
An hour wait to finally find the right van shuttle which could not park close to the ship when I disembarked. But, at least they showed up...eventually...
On time, clean and efficient operation.
Driver arrive on time and present good service
On time, efficient and will continue to use agency.
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