We've found 130 Pompeii reviews from Viator.com travelers and members: what they loved, what they liked and what they think could be improved. It's all here to help you make the most of your next trip.
The guides were lovely and chatted with us most of the way there. Pompeii just blew me away. The size of the city was beyond my expectations and personally i found it better than the ruins in rome.
If you find yourself in Naples, I'd HIGHLY recommend an excursion outside of the city. This tour was the highlight of our trip. Where Napoli Centrale was squalor, the tour was redeeming. It was extremely informative, well-managed, and comprehensive. We were able to see the ruins of Pompeii, street-by-street, and climb Mt. Vesuvius without feeling rushed.
The price was quite fair, especially with transportation, meal and tickets included. The tour guide managed our small group in both English and Italian, and conveyed the history of the sites perfectly.
It's also worth mentioning: we were able to bypass the lines entirely, and were never left waiting. We were dropped off at our hotel feeling great about the tour choice. What more can be said?
I was initially picked up from my hotel by the wrong tour company, who dishonestly said that we belonged on their bus. Apparently this has happened before, and then later on that tour they tell you, you are on the wrong bus and charge you again.
Andrea found my husband and I on mobile, and arranged with the bus driver to pick us up at the next hotel. He had even called our hotel multiple times to locate us and they told him no one under our name was staying at the hotel. I am guessing they have some arrangement to get commission from this other company.
Andrea was fantastic and our driver, Raffaele were fantastic. Andrea was knowledgeable, humorous and was obviously proud of his city. I would recommend the tour to anyone. Naples is not the kind of my place I would like to negotiate by myself, having Andrea made us feel at ease and helped us make the most of the day we had to see Naples and Pompeii.
Since I was a little boy and read about Pompeii I have dreamt of going there. Have been in Italy many different times and locations, but this was the first time we made it to Pompeii. It was a very special trip bringing our children and then my mom and dad along a group of 6 people. My dad has been there already back in the late Fifties and could add to the stories that our competent guide were telling. Whereas Pompeii was fantastic and a "must do" thing, the trip to Napoli and driving through Napoli was unnecessary and pretty much waste of time. It was also sad to see how Napoli has let the city go with more trash to go around than any other place in the world we have ever been. So good advice Viator is to skip the Naples bit and focus on Pompeii and maybe other ancient stuff in that area. Hans, Denmark
Pompeii was amazing. However I think it is the kind of place that might be better suited for walking around alone, or at least for a longer tour. I felt like we only saw a small fraction of this amazing old city that it would have been great fun to really explore. In particular we were not shown the large theater or the amphitheater. I would have like to spend at least twice as long in Pompeii. After Pompeii we were served a slightly rushed dinner at a tourist restaurant nearby, where we could choose between pizza with tomato and pasta with tomato (boring). For the trip to Vesuvius we were given another guide. We were only driven to the foot of the tourist path to the top, and was left to walk up alone. Apparently we were supposed to rely on one of the site-associated guides for an explanation of the volcano. This on-site guide was frankly boring, spoke a very bad English, and expected a separate tip.
The itinerary was good, and the trip was worth it, but the guides seemed lazy and rushed.
This tour was awesome, you really can't imagen how big Pompeii is until you see it in person. The only downside was the food that we had for lunch wasn't very good. As far as pizza goes it could ha s been better, especially sine Naples if known for their pizza. But the guided tour through the city of Pompeii was well worth it, we seen all the major highlights and our guide was great at explaining things.
It was a great way to see Pompeii. The only downfall was that in Naples we only saw the city from the bus. Being able to get out, walk around and really experience the city would have been better. The tour guides were very knowledgeable and full of energy. The lunch was awesome, which gave enough energy to sustain us during our 2 hour walk around Pompeii. Despite a long bus ride to the sites, there are nice tourist stops along the way. Great way to see and experience a piece of history.
My daughter and I took the day tour to Pompeii from Rome at the end of January. We were very pleased with tour and would highly recommend it to anyone visiting Rome. The tour guide, Angelique, on the bus was just fantastic providing an excellent narrative about the surrounding country-side and information about what we were going to see at Pompeii. On the trip we stopped at a nice quick-break area with plenty of clean restrooms; lunch was just excellent, both the food and service were very good. I am not sure what some of the other reviewers were complaining about because our lunch was very good. Because we went in January, we visited the Museum in Naples rather than the trip to Mount Vesuvius, in my opinion the Museum was a much better venue and much more meaningful than a trip to the volcano. The Museum gave you the opportunity to see many of the relics retrieved from the city and gain a much better appreciation for what you were going to see at the actual site. We had a separate tour guide at Pompeii, who was also very good. Overall, we were very pleased with our day spent on this tour and would highly recommend it to others.
Skip the driving Naples portion of this tour. We basically drove through Naples to the waterfront, got out and took pictures and then got back on the bus. The rest of the city was seen by bus only and hardly worth the money. The Pompeii portion was amazing and a great experience!
The Naples and Pompeii trip was definitely worth taking! First, we traveled to Naples and went on a brief tour of just about two stops in the city. When you reach city boarders you can tell Naples is an industrial city as opposed to Rome which caters to tourists. Then we traveled on to Pompeii and had lunch at the bottom of the volcano, fantastic experience! Pompeii was wonderful and our tour guide was an expert. I would recommend this trip to anyone visiting Italy.
This tour was great. Seeing Mt Vesuvius and the very well preserved city of Pompeii was fantastic. Tour guide in Pompeii was very informative. The guides on the bus made the entire trip enjoyable.
This for me this was the best tour I did in Italy. To be able to see how the Romans used to live was like going back in time. The trip is like 4 hours round trip. You spend like 2 hours at Pompeii; but it goes very fast because the city is so well preserved that you can see the houses; the roads; the theaters, the temples, etc. Then you go to a museum and spent around 1:30 hours; which was also very good; you will find paintings and sculptures from Pompeii.
When we first arrived at the meeting point on a wet, dull morning we were concerned the trip might be cancelled or no-one else would turn up but we had a full bus of 40 eager tourists and 2 knowledgeable guides. Robert, one of the guides, was full of fascinating information not just about that day's trip but everything to do with Rome and Italy and we could have listened to him for hours. The tour around Pompeii was good but felt a little rushed - it wasn't until we looked at the city map afterwards that we realised we had only seen a small quarter of it and would love to return and explore more. Lunch was pizza at one of the busiest restaurants I've ever been to as it was all bus tours but considering that it was well organised without feeling rushed. Our group were literally the last of the season to go up Mount Vesuvius and I only made it half way but my friend got to the top and marveled at the sight. This was a long day and you did need good walking shoes / plenty of stamina but it gave a fascinating insight on life in ancient Roman times and the tour guide inspired us to find out so much more - well worth the money.
Our guide Sarah was spectacular - knowledgeable and fun she made the trip to Pompeii fly by. The tour of the city and climb up Vesuvius were amazing and the high point of our trip. We only wish we had used Viator for our other Rome tours - those paled in comparison.
Being from NY, I was skeptical about all the 5 star ratings, but I assure you, all 5 stars are well deserved!!
We spent 4 days in Rome and then took a 7 night Mediterranean Cruise.....Altlhough the entire trip was amazing, I must say, Pompeii was the highlight.
Our guide Sara was knowledgeable, friendly and really concerned with making sure we all had a great time!
She and the other guide (there were two groups on one bus, then we split up when we got there) provided a lot of information as we made our way on the 3 hour ride. We made a pit stop halfway through and arrived at Pompeii just on time. When we got there, we met the man who would be our tour guide for the ruins. He was fantastic. Extremely knowledgeable, passionate and funny! It was a hot day - and very very crowded, but they did a great job of keeping us together and moving in to the shade whenever possible. Just being among the ruins was an incredible experience, but all the information our guide provided really made the city come to life! Afterwards, we went to Mount Vesuvius where we climbed to the top - it was not an easy hike - definitely more difficult than I anticipated - but it was exhilarating and amazing to make it to the top. The included lunch was great - and I slept the entire ride back, but my husband said the followup commentary on the way home was informational and fun.
Be prepared for a long but amazing day!