Bethlehem Reviews

We've found 36 Bethlehem reviews from Viator.com travelers and members: what they loved, what they liked and what they think could be improved. It's all here to help you make the most of your next trip.

Results 1–15 of 36

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1 star rating: I do not recommend this Review by Marie Thérèse E, February 2013
Doing what: Day Tour of Jerusalem and Bethlehem

worst tour We have ever experienced ... guides and drivers extremely rude , no hello , no welcome , no good bye ... totally unpersonal .... treated like a cattle, counted numerous time like animals ... that was just about it king the boxes .. the visit of Bethlehem was a real joke ..

1 star rating: I do not recommend this Review by Gabriele M, February 2013
Doing what: Day Tour to Jerusalem and Bethlehem from Tel Aviv

We went on this tour on 15th February. We have been on a lot of similar tours in other cities and countries, and I am sorry to say this was one of the worst tours we have ever been on. We were very disappointed with the organisation, the quality of the guides, and the time we were 'forced' to spend in shops.

The tour of Jerusalem was OK, but quite uneven - a lot of time spent 'admiring' the streets and derelict buildings and not enough time at the religious sites, which is what we really wanted to see.

Bethlehem was a bit of an organisational disaster. Our guide left us in the queue for the Nativity church and only showed up again much later when we'd already walked past a couple of attractions. He didn't apologise or cover the bits he'd missed off.

We then finished the tour of the Nativity church and had to wait almost 20 minutes in the cold for the bus to pick us up, which everyone thought was unacceptable.

To our shock we were then taken to yet another shop and forced to spend half an hour there, even if no one from our group bought anything. We told the guide we wanted to leave but he told us quite rudely to wait.

When we couldn't find 5 people, we were told by the guide that we (not he) should look for them. In the end we found them waiting in the bus - I wish I had done the same, as that was half an hour of my time I will never get back.

Such a shame as both Jerusalem and Bethlehem are great places. This tour needs improving. Please take this feedback on board and make some drastic changes.

4 star rating: Recommended Review by Judy I, November 2012
Doing what: Day Tour of Jerusalem and Bethlehem

It's hard to find fault with a tour that took me to the birthplace of Christianity, but neither of the guides (we were handed over from an Israeli guide to one in the Palestinian-controlled territories) seemed to have any real knowledge to share, other than the most basic facts. Even in Bethlehem, commercialism reared its unpleasant head with a tour-included stop at a souvenir shop. Still, it's hard to argue with all that history (ancient and somewhat current). As long as you can withstand the pleas of merchants to buy their trinkets, though, this is definitely a tour worth taking.

2 star rating: It was OK, but could have been better Review by Fiona M, November 2012
Doing what: Day Tour to Jerusalem and Bethlehem from Tel Aviv

It was an interesting tour in itself, although there may be better operators than Ben Heim (sp?). 3 souvenir shops in 1 day was a bit much. The first one was supposedly for a toilet/coffee stop (yeah right) but the facilities were stinky, foul and unclean. The carpark was full of rubbish too. The first guide was a little full of himself - quite interesting but it was "my darling" this and that constantly. Then towards the end of the Jerusalem portion, 4 of us were suddenly told to go with the bus driver as the tour was splitting. We were deposited at the border with Bethlehem to wait for a guide. We waited and waited but no one showed. So finally we nervously ventured through the border only to find a driver waiting for us on the other side. So much for the instructions! He delivered us to our next guide who actually was very good although again, we had the inevitable and lengthy souvenir shop visit. After seeing Bethlehem, we went back through the border, waited for a while and finally a vehicle arrived but we apparently had to wait for 5 minutes for another person to join us from another tour. It ended up being an hour of sitting, waiting in the gathering dusk with no explanations. So it was a big 12 hour day. Conclusion? I'd recommend trying another operator.

2 star rating: It was OK, but could have been better Review by Frank H, November 2012
Doing what: Day Tour to Jerusalem and Bethlehem from Tel Aviv

The content was good but the tour company and tour guides spoiled it for me. The tour company kept passing us around like hot potatoes, from one bus to another to their convenience and not ours. "Ossie" the Israeli tour guide was very unpleasant when we complained about being left stranded in and passed around from one happless guide to another in Bethlehem (West Bank).

The tour of the Old City, Masada and Bethlehem were great. Our tour guide with Bein Harim (his name is Aharon Yahav) did a fantastic job. HOWEVER, I sent a email to support@viator.com on October 8 (enquiry #4082080) and a follow up email on October 13 (enquiry # 4092121) about an issue that needs to be resolved. You can call me at 480-239-6721. Thank you, Jeffrey Sloan

2 star rating: It was OK, but could have been better Review by Larry S, October 2012
Doing what: Day Tour to Jerusalem and Bethlehem from Tel Aviv

We appreciated the guided tours of old town Jerusalem and part of Bethlehem, but did not appreciate being steered into particular souvenir shops and food vendors. Our guides were friendly, but didn't spend much time actually explaining history or context of what we were seeing. For the amount of money we spent, I would have appreciated more "tour" and less shopping.

3 star rating: Worth doing Review by Irene W, September 2012
Doing what: Day Tour of Jerusalem and Bethlehem

Tour guide for Jerusalem was good.
Spoke good English, knew his stuff.
Tour guide in Bethlehem - was not as good. Was more interested in ushing us to the gift shops to buy mementos. We would have preferred to spend more time in the Nativity Church.
The Coach that was supposed to "pick us" up at 8:30 did not come till 9:pm. We were left guessing which was the tour coach - as there were various.

3 star rating: Worth doing Review by Ellen G, September 2012
Doing what: Little Town of Bethlehem Half Day Trip from Tel Aviv

Communication from me via email was efficient and easy, however that company not having my reservation caused a one hour and 15 minute delay for my pick up. I had to call the company to get picked up. The bus ride to the transfer point was timely and the bus was clean, the tour guide was knowledgable and easily understood and made sure I found the correct bus to be on for my tour, he was going to Masada I was going to Bethlehem. The transfer bus was clean and the driver was nice. The driver and guide from Bethlehem were excellent! We were able to avoid long lines, they had incredible knowledge, made sure all 8 of us on the tour had a chance to see and photograph everything we wanted, and made sure we were on time for all sights. After the tour we were taken to a store that had quality items as well as kitsch items. I did not feel pressured to purchase. I enjoyed the hospitality of tea or coffee. The bus back to Jerusalem was late and the driver dropped us at Jaffa Gate instead of the hotel due to of the ladies on the tour requesting that they be dropped off at the Jaffa gate. The driver refused to take us to the hotel that was the original drop off point. We had to walk. Thankfully one of the other tourists knew where we had to go. My rating for the tour guide and driver in Bethlehem is a five plus, my rating for the Bein Harim part in Jerusalem and my pick up 2.5.

5 star rating: Highly Recommended Review by mehmetalty, Turkey, August 2012
Doing what: Day Tour to Jerusalem and Bethlehem from Tel Aviv

Jerusalem was fantastic , i think everybody must see this holy city before die . I think it is the best daily tour in İsrael , Bethlehem also has very different atmosphere . Church of Nativity must seen .

Totally disorganized....took 3 calls to get someone to show, then long wait at meeting place, then poor guides. Complete waste of time and $. Just get an Arab taxi driver to take you into Bethlehem!

3 star rating: Worth doing Review by Diane S, USA, June 2012
Doing what: Little Town of Bethlehem Half Day Trip from Jerusalem

The trip to Bethlehem was okay. It was only a half day, so by definition it was rushed. It was a bit difficult because the Israeli guide could not go with us through the wall into the West Bank, and we had to meet the Palestinian guide on the other side. It all went smoothly, but it added a bit of stress to the day. They guide got us into the grotto in the Church of the Nativity by avoiding the long line. In the end, the tour was not great (no tour is), but we did get to see the highlights.

5 star rating: Highly Recommended Review by Rosinwien, Austria, May 2012
Doing what: Day Tour to Jerusalem and Bethlehem from Tel Aviv

Fantastic tour of the safe areas in Jerusalem including walking the last half of the Via Dolorosa to Holy Sepulchre Church. Great guide who gave us all time to absorb the atmosphere. The Wailing Wall and the walk through the old city was fascinating. NB There are many steps and slippery marble pavements to negotiate as well as lots of standing in queues to see things more closely. The trip to Bethlehem meant crossing into the Palestinian Territories (remember your passport) and winding our way alone through the wall which divides the 2 states.The Jewish guide stayed in Israel and we met our Palestinian guide on the other side. No queues and no problems. The Church of the Nativity had the longest queues but our guide helped the time pass with lots of information and humour. Went up to the Shepherds Field and there were sheep and modern shepherds in the valley opposite. A long but very rewarding day.

3 star rating: Worth doing Review by Cathleen C, May 2012
Doing what: Day Tour of Jerusalem and Bethlehem

Guide was good but the trips with this supplier are disorganized and need improvement operationally. Once you get past all the craziness with switching cars, buses several times, late pick-ups in the mornings the trip is great. If it was just one switch to get in to Bethlehem but it was several and we didn't understand what was happening some of the time.

The guide was good but then there was no one to pick us up after the tour when it was downpouring outside. They also forget to tell you that if your staying in Tel Aviv that they will shuttle you to Bethlehem, but you will have to find your own way back.

Results 1–15 of 36

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