We started with the whale watching which was awesome. The guide was excellent, she was informative, enthusiastic and friendly. We were all so excited to see several whales and the boats skipper made sure that we all had an opportunity to take photos.
We were taken from there to the Mendenhall Glacier which really is a spectacle. We walked to the waterfall and thoroughly enjoyed this experience.
After the Glacier we should have returned to the Juneau bus depot for the Juneau City tour but we didn't have enough time to get back for this. It was after 5pm when we got back.
With hindsight I think we should have booked to start the trip earlier in the morning and then we could have fitted everything in. We chose 11:00.
We did have an amazing day and the trip was well worth the money.
Marvellous experience! Love the tagline of "Full refund if Whale are not spotted". We were surrounded by whales and spot a hill of sea lions. Dinner at Salmon Bake is good as well
This tour was amazing!
Loved the two naturalists on board. They were knowledgeable and very fun.
The Mendenhall Glacier and the cascade was a really nice walking we sow a porcupine, and we took a great pics, and in the whale tour Rachel and the Captain did a great job, we sow a few whale tales and the best part was the sea lions island.
Whale watching was fantastic! Not enough time at the Glacier, we were there on the last cruise ship of the season and were taken to the Glacier first and had to be back to the bus stop in an hour to go the the whale watching destination. Better to do the whale watching first and then take the shuttle back at your leisure.
This tour was great! The people were so nice. We saw lots of whales as promised. They were very knowledgeable about the whales so we learned a lot. I would take this tour again.
Super. We saw many whale and got great pictures.! Very nice crew and Capt. John worked the boat to where everyone got great angles to see the whale.
Second time we did this and both times using the same boat and captain who knows where to find both humpback and killer whales. Raven's Journey is the boat you want. Highly recommended
Wee had a great time on this tour .
We did the Mendenhall Glacier first , we had enough time to walk to Nugget Falls and spend a few minutes in the visitor center.
The whale watching was amazing . We went out on a small boat that held about 25. We saw tons of whales and sea lions
Best excursion tour we had at our Alaskan cruise - for its quality and value. Highly recommend it.
This was an amazing tour! We saw lots of humpbacks and sea lions
The whales were very close to our boat and we got some great pics of tails and humps. Guides were amazing. Knowledgeable and nice.
They had binoculars to use and complimentary drinks and bagels. Thoroughly enjoyed.
I'm giving this 5 stars only because of the whale watching, which was fantastic. Amy our naturalist and Captain Dirk were as excited as we were to see whales breeching, and we also got quite close to a number of whales spouting, arcing, flipping their tails, etc. Dirk stays in contact with other operators so that they can alert each other to the more active whales. One even dove under our boat! The glacier is beautiful but you can't get particularly close. You can walk about 1 mile to the waterfall, and stand right at the edge of it on a little beach. The tour allows more time than you need since that's about all you can do there. The "city tour" was a complete waste. Our "guide" literally called out such "landmarks" as the Walmart, junior high school, and McDonald's, along with a running spiel of tired jokes.
This tour was amazing!
Spectacular and so much fun. It was hazy all morning and I was afraid that it would be cancelled. But the afternoon turned clear and off we went. Our pilot was friendly, helpful and knowledgeable. He took us to Herbert Glacier where there was no other air traffic and set us down flawlessly. There was ultimate quiet and you could hear the glacier movement. We even drank glacier water. This is a once in a lifetime experience and we would recommend it to everyone. The entire company staff was great!
Doing what: Juneau Helicopter Tour and Guided Icefield Walk
We had a great captain and 1st mate, very knowledgeable. Got us out fast to see whales, then sea lions. When we headed back one of the boats jet engines got plugged up and we were very limited for speed, limped along. They got another boat to us in 10 minutes to bring us to shore and still get a little time to see the Mendenhall Glacier. They refunded us some of our cost because of less time for Glacier. Great to do business with!
well planned and executed and saw some whales--good job and worth the price.
Saw whales, good vis and boat capt did best to make sure we saw tham
Excellent trip. Saw humpback whales and orcas. Very good naturalist and good facilities on the boat.
Staff on the whale watching cruise were very knowledgeable and accommodating despite bad weather. We saw humpback whales within a few feet of the boat. Also we were able to see an eagle and sea lions. Mt Roberts is very neat. We would have loved to hike on the mountain but it was raining heavily. I was disappointed in the meal however. The waiters were confused with our voucher. We could not order from the menu. Instead we were provided with a small piece of baked salmon and salad. It was good but the portion was very small. Nothing to drink was included with the voucher so we paid extra for our ice tea.
The city tour was fun and informative. The glacier was very interesting, but I wish we could have been closer - the glacier is so far from the visitor center. We really enjoyed the Mt Robert's tram - the views are beautiful. The salmon dinner was great.
The staff was wonderful and very knowledgeable about the whales unfortunately why I only gave this a three was the lack of whales we saw a few humpbacks spouts and flukes, no orcas. I liked that they provided the customer with binoculars, that's a nice bonus
Whale watching was great. However the Glacier tour was rushed and could not do much
Did not have enough time at the Glacier (less than 30 minutes) which did not let us hike a bit nor did we get the City tour. Not well organized
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