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Standing proud on Piccadilly since 1707, Fortnum & Mason, along with the equally famous Harrods, takes the prize for London’s best-known and most iconic department store. Named after its principal proprietors William Fortnum and Hugh Mason, the ... 

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Certified reviews by travelers like you.

AlexB
United Kingdom

5 star rating: Highly Recommended
August 2012

Great day out in London! Our guide, Ferry, was fantastic -- really engaging and funny. Enjoyed exploring Fortnum & Mason, discovering Paul A Young, and most especially, the salted caramel truffles!

Doing what: London's Chocolate Walking Tour

1 star rating: I do not recommend this
November 2013

This was to be one of the hightlights of my daughter's and my trip. It was not. First, I had the confimation printout with me, and Fortnum and Mason did not have the reservation. They checked with the manager and he did not have it. I showed them the printout and they had to call the company to find the reservation(which was made at least 2 months beofre we left).We waited for at least 15 minutes before they sat us, telling us they did not know what happened. We were under the impression we were getting the Grand Tea. The served us once and never came back. This was part of my daughter's birthday present and it was not what either of us expected.I would not recommend this to anyone.

Doing what: London Afternoon Tea at Fortnum and Mason

1 star rating: I do not recommend this
April 2013

Very disappointed it was a waste of money. We only went to 5 chocolate shops and the tastings were no more that what you would get if you walked in off the high street. We went to
an ice cream shop no chocolate in there and then finally got left outside Fortnum and Masons and told tour ends here.

Doing what: London's Chocolate Walking Tour

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