Kensington Palace
- Address: Kensington Gardens, London
- Hours: Open daily 10am - 6pm
- Admission: £12.50 (adults)
Kensington Palace Reviews
We've found 25 Kensington Palace reviews from Viator.com travelers and members: what they loved, what they liked and what they think could be improved. It's all here to help you make the most of your next trip.
Review by DERRICK M, October 2012
Doing what: Skip the Line: Kensington Palace Tickets
We had a very enjoyable visit to Kensington Palace on last month. We were greeted very warmly by the staff and began our visit on a very rainy morning in the cafe. Prices were resonable and the food quality was good.
The staff throughout the Palace were helpful, informative, and made us feel very welcomed at the Palace.
We were impressed at the pace we were able to visit. There was a "no rush" pace that we had not seen at other attactions of this type.
The one slight disappointment was the Diana display. It was small and seemed to do her a slight injustice.
We would reccomend Kensington Palace 100%
Review by Ronald K, September 2012
Doing what: Skip the Line: Kensington Palace Tickets
Enjoyed our visit to Kensington Palace. Worth the time.
Review by Zena H, August 2012
Doing what: Skip the Line: Kensington Palace Tickets
Kensington Palace Tour was wonderful;
We appreciated the convenience to skip the line and enter at our own time.
Review by Dissapointed, August 2012
I found the visit to Kensington Palace a huge dissapointment, the layout does not seem to flo and this creates congestion between rooms The historical content was confusing, the mixture of phantasy style and fact did not work for me. The orangery was fine but seemed under staffed and I must say the staff they did have appeared rather harrassed.
I understand lottery money was used for the revamp - WHY?
Review by Amorita T, Australia, June 2012
Doing what: Royal Palaces Pass: Kensington Palace, Hampton Court and Tower of London
Only had time for the tower and Kensington, both excellent.
Review by Carol B, June 2012
Doing what: Skip the Line: Kensington Palace Tickets
My first time to Kensington Palace and I found the experience quite enjoyable, particularly the enchantment of the Princess Diana display. Due to the heavy rainfall, we did not take in the Kensington gardens, that was a disappointment. However, I would like to do this tour again taking in the beautiful grounds of Kensington.
Review by joe, June 2012
Doing what: Skip the Line: Kensington Palace Tickets
Excellent service by viator. No problems with entrance to Kensington Palace/London.
Review by Gerald B, June 2012
Doing what: Skip the Line: Kensington Palace Tickets
We went in mid June, and it would not have been necessary to have a skip the line ticket to get in faster - there wasn't much of a line. We enjoyed Kensington Palace.
Review by Julius R, June 2012
Doing what: Skip the Line: Kensington Palace Tickets
The visit to Kensington Palace was a major disappointment. The areas available for the public were very limited and you could see what was displayed in about 20 minutes, Compared to other sites of interest , I would not bother with this.
Review by BRENDA M, April 2012
Doing what: Skip the Line: Kensington Palace Tickets
I really enjoyed my trip to Kensington Palace it was well worth the money and I thought it was well worth paying through Viator to skip the line, I would recommend this trip to all.
Review by Bruce T, USA, April 2012
Doing what: Skip the Line: Kensington Palace Tickets
This was a very good chance to see the newly renovated Kensington Palace. My only thought would be to add audio guides.
Review by Emily T, August 2011
Doing what: Royal Palaces Pass: Kensington Palace, Hampton Court and Tower of London
Tower of London is interesting and the Beefeater Tour is worth following. Hampton Court...gardens alone are worth the train ride out. I would skip Kensington Palace until the renovation is done unless you are a little girl who likes to visit "enchanted palaces".
Review by QXSerenity, USA, August 2011
Doing what: Royal Palaces Pass: Kensington Palace, Hampton Court and Tower of London
Took us forever to find the Tower of London, so we weren't able to visit the Kensington Palace or the Hampton Court. The Tower of London wasn't really all that thrilling.
Review by wildeflowerz, August 2011
Doing what: Skip the Line: Kensington Palace Tickets
There was no line at Kensington! This website fails to mention that the palace is absolutely in shambles as it is under renovation! Tours still run, though. Tourists follow a bizarre, contrived agenda as they wander though the darkened rooms of the place while "finding" clues about the princesses that inhabited the palace . All this in the midst of strobe-lit installation art exhibits that occupy the handful of rooms to which the public has access. Unsettling, surreal, and almost laughably bad -- skip this tour until renovations are completed!
Review by Teri L, USA, July 2010
Doing what: Skip the Line: Kensington Palace Tickets
Kensington Palace's new exhibit is one to see if you like an "off-beat" approach to displaying a traditional palace that is undergoing lots of changes. No big crowds and great guides on site who approach the guests to share information. Note to Viator, there currently is not a group ticket window in operation during the palace renovation, so there was really no advantage to purchasing my ticket in advance, other than my own peace of mind.
