Everything was wonderful. Thank you, Viator !
All went well
The drop off and pick up to and from the Getty Center was done in a timely fashion. The Getty Center was amazing. I highly recommend taking this tour!
The Getty Museum is stunning--the difficulty is just getting there without a car or knowledge of LA public transportation. This bus tour--which is transportation only--solves that problem. It was very convenient to be picked up and dropped off at my downtown hotel. The 4 hours is a good amount of time to see the museum and gardens. An excellent way to sandwich in a visit to the Getty while in Los Angeles for a meeting or convention. I wish they offered the same type of trip to the Getty in Malibu.
Our J Paul Getty museum tour was an excellent tour, with enough time to see all the displays and the gardens in the 4 hours we were there. This is a museum you could spend days in, but if time is short this is a great tour.
the museum was great!!! but i think the time was too short to explore the museum. Also, the driving of the shuttle driver back way was terrible!!! I felt so sick and dizzy and uncomfortable!!!
It was done in timely manner and generally good!
We had an enjoyable day. Our guide was excellent. Be aware that this is actually two different tours - we were taken to the museum, and after a couple of hours there we were taken back to the tour operator, and then we did the movie stars' home tour.
Getty was amazing, Movie Stars Homes not as much. Mostly just "look it's a big house".
This tour was amazing!
The Museum itself is an A+ event. The ride back to the hotel was a solid A. Van was on time, everyone was there on time, and the driver pointed out several landmarks and answered our questions about the areas we were passing. BUT the pick-up at the hotel downtown, then going southwest to the airport, waiting for quite a while there and then proceeding to the museum was a waste of our time, that gets a D-.
We were looking for transportation to Getty museum and this fit the bill perfectly.
But were we in for a shock on the travel arrangements!
We were staying at Loews Hollywood and when contacting the local operator for the 12 pm meeting point (as the confirmation email instructs) we were told pickup is from hotel at 11:15.
On the day of the tour, I called around 10am just to confirm and after waiting for 15 mins was told pickup would be at 10:30!! Can you imagine?
What this meant for us was from 10:30 we were in the van eventually reaching Getty around 1pm. Needless to say we didnt take this transportation on the return journey.
If there was a Zero star rating that is what this deserves.
This was merely transfers, no tour.
Note from Viator: Thank you for your feedback! We wanted to write back to address your concerns about what was included with this booking. Please note, the details listed on the page for this package do not include mention of a tour. This package is simply for round trip transportation, and admission to the museum. We do hope this information helps you, and future travelers in choosing the tours and attractions that are best for you and your families. Thank you again for your feedback and happy travels.
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