That was great! Especially thanks our guide Ester, she is very interesting person and you will not disappointed if you choose this trip!
From start to finish the tour was a great success. The general organisation was excpttional and the Caves are the best we have visited.
The tour was well organized with timely pick up and arrivals at all locations. The tour guide was professional and ran a smooth operation.
Trip was very nice. A special word of mention on our guide Michael. He was really kind enough to explain Mallorca in general and in particular about Drac caves and pearl factory. Only negative being we took lot of time at pearl factory which costed us a lea surely lunch at port.
Loved the Dragon caverns. We also could not get over how beautiful Porto Cristo and the coastline was. Water so blue. I could have done without the stop at the pearl gift shop.
Parents, please leave infants and toddlers at home. This is a long day on a bus. Our music and light show was ruined by screaming babies.
The pearl factory wasnt that exciting. The Cave of the Dragon was great, especially with the boatride and ochestra on the lake at the bottom of the cave. Nice day, except I got in trouble for being the last one on the bus. Toni, our guide, was a bit scary. Apart from that, a nice tour.
We've never reached Majorica Pearl factory, we were taken to pearl shop instead. Cavern is great! Worth visiting.
Fantastic day trip and well worth the money. I really enjoyed the Pearl Factory (however I missed the liquor tastings as I didn't see them). I felt soooo moved by the symphony in the Cavern of the Dragon... it was one of the best experiences on my entire trip. Highly recommend it to anyone traveling to Mallorca.
Miss Christina S
the journey was relaxing
Bus was a little hot and so I deducted 1 star, but the experiences were wonderful. So amazed by our tour guides ability to speak 4 different languages. There was plenty of time in a small beach village. Wow, all the sites in 1 day and to get us back right on time was amazing.
Firstly, please note that it's at least a 15 minute walk to the coach which for some reason picks up at the entrance to the port. We were not aware of this which made us slightly late as I had my elderly mother who could not walk at pace. Though the guide was professional he had to translate in four languages which made the tour rather laborious to listen to. He also seemed disinterested as he was reading a script.
The Pearl Factory in my opinion seemed a waste of time and only good as a toilet stop, but the Caves were stunning especially the orchestral boat procession which sailed across the lake.
The pick up was late, thus did not know if we were at the right place to be picked up since there were no signs indicating that the pick up place was correct. for our particular tour. Th tour was given in Spanish and English. Difficult to understand the tour guide's english.
The Drach Caves were worth seeing. The return journey and a stop at the pearl factory was basically a
shopping stop. Due to tmie constraints, did not have an opportunity to see the city of palma de majorca itself.
The cavern and visit to the port town was a great part of the tour, but the "so called Pearl factory" was nothing more than a outlet mall. Need to rename this tour to be more appropriate or consider touring an ACTUAL pearl making facility. Worth doing for the caverns.
I went in the morning to the meeting point but the bus didn't have the tour company name displayed and there was a lot of buses so there was a bit of confusion to begin with. The tour is conducted in English, Spanish, German and French. The peal factory is actually a pearl outlet shop (I expected to see the pearls getting made) but still very beautiful. Porto Cristo was gorgeous and we had lots of free time. The caves were amazing. We stopped at a shop with olive tree souviners and the time spent there was a little too long. Some other people on the tour went to a second cave but it wasn't included with this tour so I missed out on that (a bit dissapointing). The tour is cheap and gives you a good overview of the island and the cave and Porto Cristo is truly amazing. I noticed the tour company I went with actually advertised the tour cheaper on their site.
We werent told a specific meeting point and just had to wait and keep asking tour guides if they were there to pick us up. Our bus was 25 minutes late. It was also quite irritating listening to the narration in 4 different languages. MUST have a moderate to high level of fitness for the caves.
The trip was ok. The guide was going on non stop in all the languages which became a bit too much. He could have used long sentences instead which would have helped.
The pearl factory was a total disappointment and so was the handcraft showroom. The caves of dragon were nice however Viator did not have the option for the other caves.
The small village was good fun to shop and go around.
Overall very good caves and boring pearl factory makes it an average trip.
It was OK tour. Instead of spending time at Pearl factory , which was not a factory but just marketing, i would have been better if we had some more time at famous beaches of Mallorca.
Caves were amazing. That was about it. Tour company was horrible. Had to walk 1/2 mile from ship to outside of port and weren't told this until via email after we had already embarked in Rome. Luckily we had wifi access to receive our email. Another group on our ship had no idea, but luckily they ran into us. Then we boarded a bus, that took us to another location where we waited for another bus. The Pearl Factory was a joke. If you can figure out how to do the caves tour without the fake pearl factory, then do it. The bus driver didn't speak English so you couldn't communicate to find out what was going on. We booked an English speaking tour, but the 'tour guide' repeated everything in three other languages and talked the entire bus trip to and from about an hour or so each way. Other that all that, the caves were amazing and worth the trip.
The excursion was not so interesting and time was wrong organized. We lost two hours to visit the cavern because waited the small group visited other cavern first and nobody offered to join.
Still waiting for a response to a complaint 6 days after sending the email
Apart from Cavern of the Dragon I hated this trip. Pearl Factory - a BIG CON to get you to shop - there is no insight into the pearling industry on Palma Mallorca - it is a shop to buy pearls downstairs and leather goods upstairs - all of which I found very expensive and rude assistants for non buyers.
It was a horrible experience. On this trip we took seven excursions in seven different ports. Six of them were above average to excellent. Only the Viator excursion in Mallorca was horrible. First off, the pick up point was not at the port where my ship docked. We had to take a taxi cab from our ship to the place assigned for us to be picked up. Secondly, the tour bus was more like a public bus because we had to make a stop ten minutes after starting to switch buses. The guide on the bus translated what he was saying into six languages each time he spoke. It was very difficult to stay focused until your language came up; and, by then, you were well past what was being spoken about. Because of the "public" route the bus took, we almost missed our boat leaving the island. I would not recommend this tour company to anyone.
Sorry, not so good. Had a feeling the guide was getting kickbacks for all the places we visited...many not included on the itinerary....difficult to understand, as he was working 3 languages at once. Would NOT recommend this trip, which is unusual for a viator tour (we've been on more than 20)!
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