Viewing All 444 Reviews Add your review
Certiﬁed reviews by travelers like you.
The tour was GREAT!! Everything was on time and the arrangements from the boat back to the hotel via bus and then mini van was great and on time. The fee was GREAT, AFFORDABLE and Worth every Penny. Thank you for a memorable time and thank you for your service!! We loved it!!!
The city tour was great. The guide was very spontaneous and friendly. Loved the stop in Little Havana, because I got the change to buy some cigars.
It's was the best tour we have on the staff was excellent.
Great introduction to Miami! Shuttle was late for pickup and tour director was very informational, but not too engaging. Overall, a great tour and great price!
We had a great time! The tour guide was hilarious! We also enjoyed seeing the stars homes during the boat tour. I would highly recommend one of your tours to friends.
Peter R United Kingdom
Unfortunately this tour was a little chaotic we were picked up by coach then taken to the local office, after trailing round a few more hotels to pick people up. The office was chaos. The tour itself was very good and well informed. We enjoyed it was were disappointed when we were told we had to hang around for an hour and a half to get the bus back. The shop around the area were not that good and if we had know this was going to happen we would have booked to go on the Everglades trip as well. A bit disappointing.
Well organised and interesting tour. Very informative. When in Little Havana make sure you visit Domino Park, a great cultural experience to see the social gathering of the people there playing dominoes. Abel's initiative to get the tour moving was commendable as he was able to reduce the signing in time by accepting the prepaid vouchers and getting people on to the bus.
The tour was really nice. We visited Miami in the morning and we went to the Everglades in the afternoon. We saw lots of alligators and ate sawgrass! We really enjoyed it!
Absolutely a must see. So much fun, great guide, very informative and exciting!
perfect morning with a tour guide and sight seeing very knowledgable -it all ended with a nice boat ride. Do pack some sandwiches otherwise there will be time for a lunch at the bayside. It was time well spent in miami.
Great guides on both tours
The restaurant where we had lunch was ok but not great. We only had 20 minutes in Little Havana would have liked just a little more time.
a good all round trip filled all day
Peter R United Kingdom
Pick up from hotel was ontime unfortunately when we were taken to the official office to collect tickets it was a little chaotic. We only booked the city tour with bayside cruise but we were left hanging around for an hour and a half to wander around before being taken back. If we'd known this was going to happen we would have added the Everglades trip too. So a little disappointing. Tour itself was good though and so was cruise. Needs better organisation though.
Awesome trip... I enjoyed it 3
Highly entertaining and informative. Excellent value for money
Great tour.,,,appreciate Viator keeping up on all the details.
A great tour if you are not in Miami for long. Guide was good and we enjoyed the bay cruise. Worth doing.
we found that we wasted at least 1 hour having be collected from pickup having to have our voucher checked at the agents office in the agents South Beach Office other tourist were unhappy with this arrangement...not a good start
I was very disappointed with our Miami 1/2 day city tour and Biscayne Bay Cruise. We were picked up 40 minutes later than instructed from our hotel and shuffled to the tour office where we were assigned to our tour vehicle. The seating was uncomfortable and the sound system was uncomfortably loud. Our tour guide was more engaged with flirting with the girls on the upper deck than in providing an interesting tour and he actually changed his shirt in front of us from the tour logo t-shirt into designer clothing to impress his young, female patrons overhead.
The windows of the bus were so dirty it was difficult to see the sites. We concluded the tour at the Market Place Mall and were met by a young woman who took us directly to a restaurant and instructed us to order items printed in red on the menu. Surprisingly, the woman worked for the restaurant and not for the tour company so we were delivered adding to the restaurant's bottom line rather. After our lunch, another restaurant employee walked us briskly quite a long distance to the boat. When admonished for the quick pace of our escort, the young man declared that he worked for the restaurant and not for the tour company and had done his job as instructed - to get our large group from point A to B without regard to the comfort of the members of the group following him.
At the boat, we declined having our souvenir picture taken as we were not in the mood to be photographed. The tour boat staff member said the photo was required to board the boat and if we declined we would have to take it up with his manager. We submitted to the photo and were ushered onto the boat that was grimy looking. Far more emphasis was placed on the purchase of alcoholic beverages than the actual tour - most of which was inaudible from within the inside cabin. The windows of the boat were filthy. The beverage menu had many misspellings and no prices listed. When the tour concluded, tips were requested.
The trip was great!!!! although the weather sucked. We made the best of it anyway! We had a great time and will let all of my friends and family know to contact Viator for help with their future trips.
Diana R USA
A great overall introduction to the city. We enjoyed the boat tour and both of the guides were professional.
We were new to Miami area and had no idea what to expect!! Our City Tour guide was very informative, fun and helpful. The tour took us to fun places and allowed time to see the sights. The Everglades adventure was perfect! Again,the guide was fun and informative. The airboat ride was awesome! We give this excursion 5 thumbs up!!!!!!!!!!!!!
Great guide. Made the trip fun.
Loading more reviews