After we were delayed in the worst debarkation process we've ever had last Sunday, we missed the tour pick up at the port. After a quick call to Big Bus Tour, Perry picked us up in a van and got us to the tour. He got our luggage squared away for the day as well as getting us on the South Beach bus tour. Great start in our opinion. The tour guide, Jake and the driver Ed were excellent. When it suddenly started to pour rain, Jake has everyone outfitted with rain ponchos so quickly we barely got wet. He was engaging, enthusiastic and very professional. He clearly loves his job.
This is probably one of the best city tours we have ever taken anywhere. We'll be recommending this tour to people we know cruising out of Miami.
Was a great tour just wish you had explained how long the beach tour was took up most of our time. Would recommend to others just give yourself lots of time.
Very good tour, good value, they handled our baggage well from cruise terminal, and to airport.
We did both loops. It's my first open-top-bus tour, I think it's a bit windy, but good to look around without bus top so we see all directions. They handed out ear buds for audio system, and have tour guide live voice comments. It drizzled, they gave us ponchos.
We bought tickets by phone 2 weeks earlier, and was told to look for red Big Bus. At the cruise terminal, I looked for the red Big Bus. Not there. Then we saw a small (portable?) Big Bus booth and the staff guided us through the procedure.
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