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We have used the Club MoBay before our last few trips to Jamaica.
This is the first time I used Viator. Everything went smoothly. Club MoBay has also added another lounge upstairs in the airport.
lavonne7213 United States of ...
This was a great experience no waiting on long lines food and drinks were delicious. Friendly and knowledgeable staff. Will use again.
Wonderful place to relax prior to our flight.
Found Mobay Club to be a very relaxing place for us to spend our time awaiting our departure flight.The staff was super attentive and the food and drinks were great.
Our second visit to the Mobay lounge and will be using it again next time we visit Jamaica. Not only do you get the complimentary food and drinks in an air-con lounge, but waiter service as well. There is no queuing up waiting to go through security and you are escorted fast track to passport control. If you have a 1 - 2 hour wait for boarding then we highly recommend this, and for the price it makes a wonderful end to a holiday.
Wonderful the drinks were flowing the snacks were great and lots of them.
Club MoBay is a must do. Great way to start your arrival in Jamaica. The staff are courteous and helpful and it sure is great to get through the lines ahead of the rest of the people.
Both the arrival and departure lounges are clean and comfortable. The food and drinks are fresh and wonderful
Great experience! The people love what they do. Well worth the money.
Our agent was ready and waiting for us when we arrived early. She was extremely friendly and knowledgeable. We were waiting in our resort's lounge enjoying a beverage before the rest of our plane finished disembarking the plane.
Excellent experience. Each time I use Club Mobay, they improve the experience. Our guide was friendly and very helpful.
As always the staff in arrival and departing lounges were wonderful! We have and will continue to use this excellent service. The fast track through hundreds of people up arrival at customs and immigration makes the trip start off wonderful! Thank you!
Our customer rep was very nice and the experience was good.
Good option if your flight is scheduled during peak hours. It allows you to slide thru Security however if your flight is scheduled early morning, it goes as fast going through regular security.
I am extremely disappointed. You required me to reconfirm my reservation with Club Mobay. When I did, they had no reservation for me and said I should contact Viator. I emailed your offices and got no reply. It took two days to get it resolved without the help of the people I paid my money to. Very poor and disappointing service.
Total confusion when we arrived at the airport. We were told to queue in two different lines before being directed to correct place. Lounge was ok. Food was poor.
Only worth it if leaving during peak season. Smoking lounge was closed. Minimal food available in the lounge.
we were never so discusted with a money grab as we were that day..we paid for an adult lounge with a buffet for dinner. We were to be in an upstairs lounge....no...sent downstairs, with a bunch of kids running around and maybe a yogurt if we were lucky. I will not use this service again...not at all what we were told that we were paying me.NOT WORTH IT
Not enough time to utilize the service. Spent 10 minutes
Very good, have done it before and will do it again. Relaxing, good food and drinks
great fast tracked thru everything
This was my first using Club Mobay and it was great!!!
Will definitely use your service again on my next visit to Jamaica!!!
Great way to wait for your flight. Our flight ended up be cancelled and rescheduled for 5 hrs later and we were able to return to Club Mobsy and relax. Highly recommend.
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