On time, good pace, plenty to photograph, informative and pleasant.
Great experience!! The best tour we booked and the most for your money!! Tour guide and driver was amazing! Very highly recommended and will definitely take this one again!!
We booked our trip through Viator, but didn't get confirmation, even after an email. We had to call and were worried, but they did pick us up. Our trip was a little over 10 hours long, which is not what they quoted us, but we were okay, luckily we were not due back anywhere. The Black River Safari Guide was funny and very knowledgeable about his tour…we loved Little George, the alligator. The YS Falls were absolutely breathtaking…we want to re-visit just the falls. We didn't get but under an hour here, a little disappointed. The Appleton Rum Estate Tour was interesting…we absolutely enjoyed the rum, but our tour guide was rude and even a little nasty to the elder people in our group. When they were talking, she would get extremely upset and call them out…embarrass people. My lunch was disgusting. I had a vegetarian lunch…they gave me a very cold and hard piece of fish. The drink sampling was good. It turned us onto new Appleton Estate rums that we really really enjoyed. Our auto guides were informative, but a little boring. On the way back, we all had drank so much, and needed to go to the bathroom and they didn't stop anywhere…after a couple hours of driving. And, because it was a very bumpy/curvy ride, many of us almost had "potty" accidents. I definitely wouldn't do the tour again, but it was a decent tour.
What a great tour! Lots of variety and informative guide. Could have spent more time at YS but would have to cut out something else and it was all too great to miss a thing.
Tour was wonderful. Ladies on the bus were funny and friendly and made the bus ride fun even though we had a small group that was pretty low-key! Drive was about 1.5 hours but well worth it. Crocodiles on Black River were HUGE and this was totally a cool stop. Beautiful mangrove scenery. The YS falls were also beautiful and the guys there help you walk on them and take photos for you for tip - excellent photos! We of course wished we stayed longer at falls than 45 min-hour, but understand we are fitting in 3 tour places. The Appleton Estate was awesome also...beautiful scenery and mountains, and such a smaller factory to produce so much rum - WOW. My only comment was when I tried to call Tourwise Limited via phone number on voucher to confirm hotel pickup location/time, it kept ringing and no VM machine. Then I found their Facebook and website online and also emailed two different email addresses. I was so worried first days of trip that this wasn't legit as they had no way to contact them via email or phone number. So it would've saved me a great deal of worry to have finally had Tourwise Limited email me back, or have a voicemail machine and call me back. This was the only disappointing part. What if I had changed hotels and had no way to contact them? I also wrote VIATOR.COM customer service to ask for another phone number or contact info. You say you get back to us in 12-24 hours or 36 hrs in extreme cases. I NEVER HEARD FROM YOU. So you're customer service failed. Not sure if I will book a tour through your website ever again. So tour, when we got picked up, wa GREAT. But these details were not and that's why the 4 and not a 5.
The safari, YS falls, and Appleton were all great. However be Aware from Negril it's a 3 hour drive. Also everything was a bit rushed, and we only had about 10 minutes for rum tasting. The dinner provided was delicious jerk chicken. We would chose this tour again.
The black River and YS Falls were absolutely amazing! The rum tour was very interesting however lunch there made me sick. It was worth going regardless. The tour company was very organized and arrived on time. The tour guide did an excellent job.
YS Falls was the best part! It was fun to jump off the falls into the water below! :) The Black River was cool also, and it was neat to learn so much about the local wildlife (and get upclose with crocodiles!). Of course the rum factory was a hit! Beware, it stinks but you get used to it after awhile. Also, be ready to spend a lot of time driving. All three places are fairly distant from eachother and it was close to a 3 hour car ride back to our hotel in Negril from Appleton.
The tour itself was great! All the stops were fun and varied enough so you were not bored. Black River and YS Falls were both extremely picturesque, so make sure to have plenty of batteries for your camera. Appleton tour was extremely informative, even if you have been on similar tours before. I had been on brewery tours, but never liquor so I enjoyed it even more. The tour company used was a great choice as the guides were fun and entertaining. They even placed us with people our own age, making the trip enjoyable. I would recommend this to anyone who wants a nice smattering a Jamaica culture all in one day. Warning...it will be a long day so prepare accordingly with snacks, plenty of sleep, etc.
This tour package was one of the highlights of our vacation. Highly recommend!
Anita was a great guide to our small group. Roger at Black Safari did a very good job and it was a great experience. Our tour in my eyes though small had a more personable tour with extras. I would use the services again anywhere. #TexasTourist
EXCELLENT!! had a blast and the guides were FABULOUS!!
This tour was absolutely amazing from start to end. The Black River tour was perfect! The stop at the YS falls was only an hour so it was a little difficult to get in the zip line ride that enticed us, but it was gorgeous. The Appleton rum tour was amazing, loved all the rums we tasted. The tour guide was very knowledgeable and entertaining; the bus driver, highly skilled! We did NOT forget to tip them. Thank you!!!
All of the elements of the tour were fine however the transportation was lacking. Instead of having a regular tour van, they rescheduled us with a local driver and shoved 10 of us into a small minivan. Some people had to sit on laps to accommodate. On top of that, there was no one onsite to provide us with an explanation. We paid $178 to feel like a sardine all day -- totally not worth it!
Outstanding! The guide was friendly and informative, and the bus was on time. We had a great time!
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