9/11 Memorial & Museum

4.5 star rating: Recommended 1368 Reviews | Add review

  • Address: One Liberty Plaza, New York City
  • Hours: Mar 18, 2013 - Sept 22, 2013: Daily, 10:00 am - 8:00 pm Last entry at 7:00 pm; Sept 23, 2013 - Dec 31, 2013: Daily, 10:00 am - 6:00 pm, Last entry at 5:00 pm
  • Admission: Free, but $2 if you reserve your ticket by phone or online

9/11 Memorial & Museum
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9:47 PM Thursday, May 23
Rain. Fog. Mild.
7 day forecast
The defining moment of America's last decade is burned into our collective imaginations: the terrorist attacks of September 11, 2001, when New York's World Trade Center crashed to the ground. Ten years later, on the spot where the Twin Towers fell, a memorial to those lost that day was finally unveiled in a solemn ceremony.

All are invited to the space, beneath a new World Trade Center still under construction. It is a rare greenscape in lower Manhattan, shaded by rustling white oaks that were chosen for their muted yellow hue come autumn. Two enormous fountains, designed by architects Michael Arad and Peter Walker, mark the footprints of the fallen towers with plunging waterfalls. These are surrounded by bronze parapets, engraved with the names of those lost. Personal tributes are welcome, and may be incorporated into the Memorial Museum, due to open in 2012. 

Latest Reviews

5 star rating: Highly Recommended Review by Judith A R, May 2013
Doing what: World Trade Center Walking Tour

Our tour guide, Annie from Sam's tours, was excellent. She knew the facts but better than that, had personal experiences to share about the events on 9/11. The tour itself through St. Paul's Chapel and then the World Trade Centre site, was emotional but presented in a factual way. It was actually uplifting, especially to hear the stories of how people helped other people. The only disappointment was that we didn't get to see the memorial; there had been a fierce wind and rain storm and the memorial closed early. However, we felt we had learned a great deal about the attack and its aftermath, and we had seen the small memorials in the Chapel. I would recommend this tour for anyone.

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Excellent. Catamaran was comfortable - guide was excellent and informative. Kept to their schedule. Dropped off close to 9/11 memorial which was a sobering experience. Offered plenty photo opportunities to see the Statue of Liberty. Incredible value for money and an excellent way of seeing New York.

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The tour would not have been so meaningful without our guide who was there on 9/11. I can't imagine taking the tour without visiting the Memorial and think that being in the group made entry into the Memorial faster/easier.

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Practical Info

The 9/11 Memorial, as it has been dubbed, is currently accessible only with a free visitor pass, which must be reserved in advance either online or by phone at (212) 266-5211. Viator also offers tours that include a ticket and guided tour through the memorial.

Security is tighter than at most airports, and large bags, professional photography equipment, and other items are forbidden; check the website for details. You must have a valid photo ID.

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