Our tour was fantastic!!! The guide went above and beyond to make the tour informative and enjoyable. I had my four kids with me and unfortunately one of them got really suddenly ill at the empire state building. Our guide was so great in handling that too so we could continue the tour. He was amazing!!
Great way to fast track your way around Manhattan. Got in before the queues for amazing views at Empire State Building. Competent guide leads a well structured and informative tour incorporating walking, open top bus ride and ferry service. An amazing experience highly recommended.
Top tour. Empire State building, Visit of the Submarine and Intrepid aircraft carrier, cruise on the harbour including thd Statue of Liberty, site of the new trade centres all supported by a very knowledgeable guide.
Well worth the money.
A great tour for seeing New York, we were taken around by Heidi our tour guide who seems to be well known in the City, she kept us informed without saying too much that we got fed up. As said a great tour for seeing the City and learning how to get about, Its great to see the Empire State building and go on to the Navy Aircraft carrier and submarine, a point to note I did get a discount on photos for being a UK veteran, It was then on a water taxi to battery park, we were taken on a slightly longer walk to the 9/11 Memorial, for me it was a very sad place as I had been up one of the twin towers sightseeing and it tends to make you think, now I don't want to put down the museum but It did'nt get it right to me, that said it is a must see, Heidi was a bit shocked that I carry my ticket from my first trip and took a photo of it, even though she needed a translator for us we're from Yorkshire she was great fun and very knowledgeable.
Patrick met us as planned at 07.30 in the Empire State Building reception area. He was friendly and welcoming and that set the tone for the whole tour. It was brilliant. Everything happened punctually as planned, the organisation was excellent and Patrick was informative, attentive and helpful throughout. What a gem you have there! He was able to answer every question and threw in many interesting titbits about buildings used in films, explanations of statues and pointed out things we would have missed without him. He was so helpful, we cannot thank you enough. Should we return to New York at some future time, I would certainly book another tour with you and hope to have Patrick again. Many thanks indeed to one and all.
Our guide Heidi was fantastic - we were first up the Empire State and everywhere we went was highly organised and very informative.
Would really recommend this tour
Our guide was Kernan who was good and he had a broad knowledge base with plenty of facts and anecdotes. Priority access to Empire State Building was an advantage.
Jim our tour guide was brilliant- the right level of information and humour made this tour spot on. It's a great way to see these visitor attractions and the bus and river trips made it a great way to get plenty of photos. The 9/11 memorial and museum were really worth visiting and it was a way to truly understand the events of that dreadful day. The Empire State Building was awesome with stunning views. I would definitely recommend this tour it is well worth the money but for me Jim really made the difference!
If you wish to get the highlights of NY this is the tour for you. We started with a skip the line at the Empire State a guided bus tour over to the Intrepid and a skip the line entry to the Carrier a submarine and Enterprise. Next was a cruise of the harbor over to Battery Park and a short walk to the 911 memorial and an appointment to the museum. We could have resumed our water tour next day but time did not permit for us
This tour was fantastic. Very informative and helpful tour guide Heidi, well worth going on this tour. Thank you Heidi for being part of my 50th birthday. On top of the Empire State Building at 8 am ..no lines....fab
Loved this tour! Our tour guide Heidi was fantastic making it fun and she had so many interesting facts to tell us. The view from the Empire State Building was my biggest 'wow' moment ever!!! It was great being able yo go to the front of the queue and we made full use of our 2 day water taxi tickets. Would recommend to everyone visiting New York!!!
Well what can I say, I would recommend viator for this tour everytime. Our guide Keanan was fantastic. I would say do this tour to start your holiday the information given is invaluable my husband and I were the only people at the top of the Empire for about 30 seconds before the crowds. Enjoy.
We were in New York November 2014 and booked a couple of trips through Viator. I am so glad we did as they were amazing we were at the top of Empire State Building first and the views are spectacular, our tour guide Heidi was brilliant very knowledgeable and funny. We then had a bus tour to the intrepid air museum and on to the 9/11 memorial which we also booked the extra option of tickets round the museum. I would highly recommend booking any trip through Viator, they are very good value for money.
This tour was great. We started at 7:30am and finished around 1:30pm. We signed up for the optional 2pm 9/11 Museum Tour, which was definitely worth it. We ended up using our 2-day Water Taxi (ferry) pass the next day, since there was too much to see the first day.
It was great to bypass the Empire State Building lines to visit the top (we came around Christmastime and the lines were soooo long!!). The bus ride was great and very informative. The Intrepid Museum was awesome and I liked how the time was limited so I didn't have to stay too long (my husband would have wanted to stay for hours!). The ferry ride was fun (a bit windy and cold!) but very informative. Visiting the 9/11 Memorial and Museum was very memorable. Great walk through the streets for more info about the city's history.
Would highly recommend this tour and especially our wonderful tour guide, Heidi! We enjoyed her informative presentations, her upbeat personality, and great sense of humor.
Excellent tour, a must do. Guide was very good (Mr Kerwan), cared for the entire group...we had a couple with two young ones who kept lagging behind but he kept looking out for them. Empire State Building views are AWESOME. There's enough time provided for pictures and taking the time to enjoy every site visited.
This our was brilliant! I would recommend to anyone who wants to see the sights-got to the empire state building before anyne so was lovely to not have loads of people up there, The tour guide was very helpful, friendly and was very imformative. Everythinng was kept to schedule and we really enjoyed our experience and would def use this again. Thanks for a wondeful tour
A really great day out! Unfortunately due to the weather we couldn't go up the Empire State Building. However we got to keep out tickets and go the following morning which was amazing. The rest of the tour was great, Debbie made it really fun and gave us a good insight into New York. Recommended!
Fantastic way to see loads of the City in one day! The tour guide Kernan was brilliant and very knowledgeable. First entry to the Empire State Building was good because the line soon began to grow! We then hopped on a double decker bus and headed across the city towards the Intrepid which, if you are interested in war history, is a must see as well as the submarine and space shuttle. Next was a trip on the water taxi down the Hudson river towards the south end of the city to walk around Wall St towards the 9/11 memorial site. Here I recommend upgrading to the museum entry because it's something everyone should see. This allows for a two day water taxi pass which comes in handy if you plan to visit Brooklyn or spend another day exploring the south end of the city. Overall a fantastic tour!
we were met by "jim" our tour guide, what can I say he made new York come alive. his knowledge of the city was excellent and his jokes made me and my husband laugh throughout the day. the views from the empire state building are a must, the intrepid was fantastic. the water taxi with Patrick was just as informative as Jim. this tour is a must for seeing some of the great sights of new York and we will definitely be doing this trip again when we return to new York.
We were all waiting at the Empire State building at 7.30 when our guide Heidi turned up. She was brilliant and very personable and informative. She tried to connect with everyone before the tour started which was nice. As we got to the observatory as the first priority booking, Heidi got us all into the best positions for photos and started taking everyones cameras to get the best shots of each of us. She did this throughout the day at all of the venues, which was lovely. She had many stories to tell and kept us all amused. The Intrepid and space museum was superb and the size of everything was stunning. To be under a space shuttle was the stuff of dreams. The ferry trips then took us to the 9/11 memorial where Heidi gave us her personal experiences of helping on the day and in the aftermath. This made the site much more human and poor Heidi was tearful at the end. That was the end for us and we then got the next ferry over to the Statue of Liberty for photo opportunities. A superb tour and if you are lucky enough to get Heidi as your guide ,you are in for a treat. Just don't tell her that you use Starbucks or Macdonalds !!!
Paul and Gaynor. England
This tour was extremely good value for money and I would highly recommend it to anyone visiting the Big Apple for a short break (we went for 3 nights, 4 days). You have to get yourself to Madam Tussards in Time Square and exchange your voucher for the actual tickets but that was straight forward enough. We used the bus ticket instead of taxis which saved us a fortune as our hotel was on the upper west side and so we just got on and off at the Imagine memorial in Central Park and walked 5 mins to the hotel. We did the updown and downtown tours but didn't have time to fit int he night tour which was a shame. The first tour guide was not great - a lovely chinese lady with such a strong accent that you couldn't really understand her babbling, but the second tour was commented on by a native New Yorker and was very informative. The Ferry pier was quite straight forward to find (after the helpful bus driver told us where to get off) and again was very good value for money. We weren't aware that you had to pre-book to get into the Top of the Rock - we turned up at 5pm expecting to simply walk in but we had to pre-book for the next day which was no hassle and was well worth the wait cos the view at night is simply amazing. I'm glad we opted for the Top of the Rock rather than the Empire State building because seeing the Empire State from our viewpoint was epic - it's such an iconic building so it was good to be able to take photos of it. All in all this tour was excellent value and I'm so glad we did it.
I took my Daughter here for her 18th Birthday as a surprise. The whole trip was amazing we started off with the VIP Empire State tour. Highly reccomeded. The whole expirance was amazing. Our tour guide looked after us all the way. We couldn't have done what we did on our own. Thanks Viator.xx
10/10 such an informative, energetic experience thanks to Patrick our tour guide.
Had an eventful day today full of fun, exhaustion, excitement, information and mishaps!
1. 7am- Climbed all 86 floors (rode the elevator) up the Empire State Building so I can get a picture of the Chrysler building for my sister. Fantastic sights
2. Hopped on a double decker bus to get to the Hudson River.
3. We then got dropped off at the 'Intrepid aircraft carrier' then the ' growler' ( it's a submarine) and the 'Space shuttle. I got confused with 'Hangar' and 'flight deck' while searching for food and momentarily lost our tour group.
4. Then we walked to the wharf to catch our water taxi.
6. Hopped on a water taxi and went to the financial business Wharf.
7. Power walked up Wall st, cos the stock market exchange was waiting for us to ring the bell to start business. Visited uncles Donald and George. Patrick explaining buildings and historical events all the way.
8. A very humbling experience to be at the 9/11 memorial. 2 reflection pools in memory of the 2946+ people that lost their lives. Also saw the new world trade tower No.1. Patrick gave a real life experience of that terrible day making the majority of us totally feel for those who were lost, directly and indirectly involved in the rescue events and the everlasting affects of its aftermath.
9. Water taxi took us to see aunty Liberty then back to where we got on.
Such an awesome experience would do again and take in more information.
Views from too Empire State building amazing, on good day. Us intrepid was very interesting and worth the visit. Boat ride to financial district to visit Trade Center (as they now refer to it). Very moving Long day early start
Our guide for the morning was Patrick and he was so friendly, informative and very interesting. A born and bred New Yorker, he knew everything there was to know about New York. Our tour started outside Empire State Building at 7.30am. We still had to queue for a while for entry and security checks but it was only our group and another small group. It was a sunny morning but pretty misty so visibility wasn't great but it was pretty with the sun shining, if not pretty chilly on the 86th Floor. Next stop was the opened top tour bus which was running late due to traffic in Times Square. Nothing we could do but wait and eventually it arrived and we headed off to the Sea, Air and Space Museum. My husband was slightly disappointed that we didn't spend a lot of time in the Museum but we did go in the submarine and we saw the Space Shuttle and our beloved Concorde. Next, we headed to the Ferry terminal to take us round to Wall Street for the walking part of our tour. Most of the time, Patrick had his headphones and mic on with useful information and telling us about the history of New York. The Financial District was very interesting and all the family loved this part of the tour. We ended our tour with Patrick, outside the 911 memorial as some of us were going to the 911 museum and others weren't. As we had opted for the 911 museum, our ferry ticket lasted for two days rather than just the one. We used the ferry after the 911 museum and went round the Statue of Liberty which was great and we used it the next day and saw Patrick again, this time as ferry boat guide so we learnt another load of useful facts about New York. If you go on this tour and you are lucky enough to get Patrick, you won't be disappointed. Great value for money.
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