Ground Zero is the 16-acre site on Lower Manhattan that, until the tragic events of September 11, 2001, was home to the twin towers of the World Trade Center. America's most sacred ground is now a construction site, as the frames of the Libeskind ... 

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Certiļ¬ed reviews by travelers like you.

5 star rating: Highly Recommended
May 2015

Tour gave a nice overview of the events of the day and immediate aftermath. Also gave a great historical presentation of the area and surrounding buildings. Tour guide added some personal touches of his days accounting on 9/11, which added a nice touch. All in all a great morning.

Doing what: 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade

5 star rating: Highly Recommended
May 2015

Very interesting and informative. Having a guide like Tony who has personal experience of 9/11 made the tour even more special.

Doing what: 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade

5 star rating: Highly Recommended
May 2015

We had a great tour. Our guide, Patrick, loved his job and his city. He was very knowledgeable. I highly recommend taking this tour. Make sure to set aside a lot of time for the 9/11 Memorial. We arrived on Tuesday and took the tour on Wednesday. In the future I would take a day off from travelling before getting on the tour. I was very tired at the end of the day.

Doing what: Viator VIP: Empire State Building, Statue of Liberty and 9/11 Memorial

4 star rating: Recommended
May 2015

Interesting facts about 9/11 and new buildings. Would recommend

Doing what: 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade

3 star rating: Worth doing
May 2015

The tour guide was excellent however, the tour was not what I thought I had signed up for. I wanted a guided tour of the 9/11 museum not just access. this tour concentrated on St. Paul's Chapel and the reflecting pools outside the museum.

Doing what: 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade

Rita
Australia

3 star rating: Worth doing
May 2015

Good tour to see all of New York's highlights in one day. Too rushed in my opinion. We spent less than 5 mins at the 9/11 memorial. The tour guide said he had a schedule to stick too provided by the company. Considering that we finish the tour at the Top of the Rock at 3.30pm I can't see why more time can't be given to special sights like 9/11. You may be better doing a hop on hop off tour trip than this one.

Doing what: New York City Guided Sightseeing Tour by Luxury Coach

3 star rating: Worth doing
May 2015

Tour is well organised except not sure why you pay for the 9/11 memorial which is actually free.disappointed the tour bus left without us as we got held up in the queues in the Empire State Building buying photos .river cruise to see Statue of Liberty was fabulous.much cheaper buying before travel

Doing what: Viator VIP: Empire State Building, Statue of Liberty and 9/11 Memorial

3 star rating: Worth doing
May 2015

Lots of background info, but I would have liked a bit more of a walking tour rather than a standing tour. the 9/11 museum was emotional.

Doing what: 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade

3 star rating: Worth doing
May 2015

It was good but didn't include 9/11 museum which killed the value

Doing what: New York City Explorer Pass

2 star rating: It was OK, but could have been better
May 2015

While we enjoyed this tour, it took nearly all of the 1.5hrs allotted to the tour to actually get to the memorial site. Tony, our Guide, was very knowledgeable as he had 1st hand experience of the 9/11 tragedy but he sure could talk and kept repeating himself.
The museum itself is worth a visit and the timed tickets issued after the tour if you take that option skips the lines which were very long, even at 4.00pm. The museum takes you underground to the actual foundations of the original towers which is quite spooky and a little overwhelming. I don't think I would visit the museum again but I think that everyone should go at least once.
The rememberance pools themselves are very beautiful and well worth the time to visit and pay respects to all the people who lost their lives that day.

Doing what: 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade

2 star rating: It was OK, but could have been better
May 2015

This is not the tour you think it is. It's a 400 sq ft room in the meat packing district with photos and a few artifacts taken from the recovery at ground zero. Most of the focus is on the firefighters. It's fine for what it is, but if you are looking for the story of the 9/11 tragedy go to the other museum. I think some who wrote prior reviews confused which museum was which. If you choose to go here, you'll be done in an hour.

Doing what: Ground Zero Museum Workshop Tour

5 star rating: Highly Recommended
April 2015

Our guide Tony was extremely interesting and well informed being an eye witness on 9/11. I would recommend this tour to anyone.

Andrew

Doing what: 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade

5 star rating: Highly Recommended
April 2015

Have just returned from New York having really enjoyed this tour. Remy and Nicole were superb guides and very informative. The 9/11 memorial was so wonderful to see. Since I visited in 2010 the Memorial fountains and museum have been built. What a moving and wonderful place to visit. Really enjoyed Statue of Liberty and Ellis Island too. You must do this tour. Well worth the money.

Doing what: Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

5 star rating: Highly Recommended
April 2015

Enjoyed this tour greatly..Our tour guide Remy was excellent, very knowlegable with a fantastic sense of humour. The tour was very enjoyable and highly recommended..
Visited the 9/11 museum afterwards.

Neil and Kat Williams
Mandurah, Western Australia

Doing what: Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

5 star rating: Highly Recommended
April 2015

This included an excellent guide through Wall Street, Federal Hall, and the 9/11 Memorial. Rachel was our guide, outstanding as have been the guides we had in Florence, Rome, and Athens. The neat aspect of the Wall Street Tour was connecting with early American history as well as the touching Memorial. It's not only an educational and informational experience, but a fun one for kids. I had my 13 year old granddaughter with me and she loved it too.

Doing what: Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

5 star rating: Highly Recommended
April 2015

This included an excellent guide through Wall Street, Federal Hall, and the 9/11 Memorial. Rachel was our guide, outstanding as have been the guides we had in Florence, Rome, and Athens. The neat aspect of the Wall Street Tour was connecting with early American history as well as the touching Memorial. It's not only an educational and informational experience, but a fun one for kids. I had my 13 year old granddaughter with me and she loved it too.

Doing what: Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

5 star rating: Highly Recommended
April 2015

This included an excellent guide through Wall Street, Federal Hall, and the 9/11 Memorial. Rachel was our guide, outstanding as have been the guides we had in Florence, Rome, and Athens. The neat aspect of the Wall Street Tour was connecting with early American history as well as the touching Memorial. It's not only an educational and informational experience, but a fun one for kids. I had my 13 year old granddaughter with me and she loved it too.

Doing what: Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

5 star rating: Highly Recommended
April 2015

This included an excellent guide through Wall Street, Federal Hall, and the 9/11 Memorial. Rachel was our guide, outstanding as have been the guides we had in Florence, Rome, and Athens. The neat aspect of the Wall Street Tour was connecting with early American history as well as the touching Memorial. It's not only an educational and informational experience, but a fun one for kids. I had my 13 year old granddaughter with me and she loved it too.

Doing what: Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

5 star rating: Highly Recommended
April 2015

This included an excellent guide through Wall Street, Federal Hall, and the 9/11 Memorial. Rachel was our guide, outstanding as have been the guides we had in Florence, Rome, and Athens. The neat aspect of the Wall Street Tour was connecting with early American history as well as the touching Memorial. It's not only an educational and informational experience, but a fun one for kids. I had my 13 year old granddaughter with me and she loved it too.

Doing what: Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

5 star rating: Highly Recommended
April 2015

This included an excellent guide through Wall Street, Federal Hall, and the 9/11 Memorial. Rachel was our guide, outstanding as have been the guides we had in Florence, Rome, and Athens. The neat aspect of the Wall Street Tour was connecting with early American history as well as the touching Memorial. It's not only an educational and informational experience, but a fun one for kids. I had my 13 year old granddaughter with me and she loved it too.

Doing what: Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

5 star rating: Highly Recommended
April 2015

This included an excellent guide through Wall Street, Federal Hall, and the 9/11 Memorial. Rachel was our guide, outstanding as have been the guides we had in Florence, Rome, and Athens. The neat aspect of the Wall Street Tour was connecting with early American history as well as the touching Memorial. It's not only an educational and informational experience, but a fun one for kids. I had my 13 year old granddaughter with me and she loved it too.

Doing what: Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

5 star rating: Highly Recommended
April 2015

This included an excellent guide through Wall Street, Federal Hall, and the 9/11 Memorial. Rachel was our guide, outstanding as have been the guides we had in Florence, Rome, and Athens. The neat aspect of the Wall Street Tour was connecting with early American history as well as the touching Memorial. It's not only an educational and informational experience, but a fun one for kids. I had my 13 year old granddaughter with me and she loved it too.

Doing what: Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

5 star rating: Highly Recommended
April 2015

Well worth the money. It was lovely to go to a queue especially for those holding these pass tickets which was much shorter than the ordinary queue. We went straight in at the 9/11 museum bypassing a lengthy queue. The attractions on this pass are all things we wanted to see so definitely get this if you are going to NY to save money and wait times.

Doing what: New York CityPass

4 star rating: Recommended
April 2015

I was preparing for my train commute to NYC when I saw the reporting and the video of the 9/11 attack. I thought I knew most of what there was to know, but I learned more on this tour. Our guide had a command of the subject and good delivery. We thought he did a good job managing the tour

Doing what: 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade

4 star rating: Recommended
April 2015

The Viator VIP tour was great - we got an early start and were first in line to the Empire State Building Observation Deck and aircraft carrier Intrepid before heading to the 9/11 Memorial area. We covered a lot of ground in 4-5 hours and was a good use of time. Also, Heidi our tour guide was super knowledgeable, friendly and funny and as a native New Yorker was able to give us a good overview of the city neighborhoods and culture.

Doing what: Viator VIP: Empire State Building, Statue of Liberty and 9/11 Memorial

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