The tour was fantastic. There is nothing better than being guided through the city that includes this natural treasure. Our guide picked us up promptly at our hotel and enthralled us with information for the next few hours. It seemed like I asked a hundred questions, and he answered each and every one. We were escorted straight to the front of the line to the Maid of the Mist, Skylon Tower (THE VIEW!!!!) ... we felt (and were treated like) VIPS. It would have taken us a week to navigate the area to see all the wonderful things we did. The Flower Clock shouldn't be missed. Highly Recommend!
Many parts of this tour was great. You just need to know what you really want to do before booking this tour...like, I didn't care about a lot of the extra stuff (i.e., visiting a floral clock, and a bunch of other random stuff). I hated that so much time was spent at souvenir shops (I came to see the falls, not buy stupid stuff). We had too much time at the souvenir shop, but then felt somewhat rushed when it came time to view the Falls themselves. Our tour guide was knowledgeable, and we learned a lot, but she was also kind of obnoxious. This tour was also quite long, although a good value for your $$. My recommendation for people visiting the Niagara Falls: go on the Maid of the Mist boat ride (you can book this separately), go up the Skylon Tower in Canada (you can book this separately), and see the Falls from the Canadian side! Unless you're bored, have a lot of free time, or are really interested in knowing everything about the area, skip this pre-packaged tour and just do your own adventures separately.
The tour was great, guide was excellent and he made the tour special. We had the Skylon Tower included. The only think I have to point out that viator didn't communicated with the local company to pass important message about our visa to USA.
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