Koh Phi Phi Islands Reviews
We've found 102 Koh Phi Phi Islands reviews from Viator.com travelers and members: what they loved, what they liked and what they think could be improved. It's all here to help you make the most of your next trip.
Review by Mary W, March 2013
Doing what: Phuket to Phi Phi Islands by Speedboat
The island is too crowded, but the tour was great.
Review by WILLIAM D W, USA, March 2013
Doing what: Phuket to Phi Phi Islands by Speedboat
Very fun and up beat with lots of water time. The trip was great and beautiful
Review by Katriese D, March 2013
Doing what: Phuket to Phi Phi Islands By Express Ferry including Lunch
Phi Phi is Paradise. If you are pushed for time then upgrade to the speedboat option, if you are on a budget the express ferry will suffice. It does take about an hour and a half to get there...but it is so worth the wait. The ferry was very safe and not overloaded with passengers and provided complimentary food, coffee, water and movie. You have the option to snorkel or stay at the beach. In total you have around 3.5 hours in Maya Beach. TIP: wear LOT'S of sunscreen and try and sit in the shade on the ferry or you'll be burnt by the time you arrive...Lunch was not that great
Review by Hany B, March 2013
Doing what: Phuket to Phi Phi Islands by Speedboat
I was disappointed in this tour, given that I've had the same tour last year arranged by another company, the difference is huge, this one was not organised properly at all, the tour guide didn't care about anything, no information was given to the people onboard, no one knows what was expected next, no safety measures were taken or explained, even when stopping for snorkeling or swimming, the proper head-count of the people on board was not taken seriously!, we could have easily left some people behind in the open water!
Note from Viator: Thank you for your feedback. We have spoken to the supplier concerning your experience - and as their reply was very lengthy, we just want to summarize a few points below, for the benefit of present and future passengers.
Safety information for this tour is provided in an information sheet before the tour begins. The sheet is required to be viewed and signed by each passenger before they are allowed to take the tour. The company also wishes to assure all passengers that a proper headcount is always done for their tours, though they do try to keep it from impacting the tour experience by doing it as more 'behind the scenes' work.
We are told that there were two guides on board that day to accommodate multiple languages being spoken, and the second guide was not an employee of the company operating our tour - but a private guide hired by another group. That may have accounted for any perceived aloofness by that guide, as he was tending to his customers.
We do apologize that the tour did not live up to your expectations, but we did want to respond to the complaints concerning safety - as all of our tour operators do take safety issues very seriously. We hope this response provides useful information for yourself, and other passengers, and we do hope the rest of your holiday was excellent.
Review by Jeffrey N, February 2013
Doing what: Phuket to Phi Phi Islands by Speedboat
Fantastic boat ride...fast! Great swimming and snorkelling. Great scenery on the visited and surrounding islands. Exhausted after the day
Review by Rashaun B, February 2013
Doing what: Phuket to Phi Phi Islands by Speedboat
This tour was amazing! The only reason I am not giving it 5 starts is because we went during the busy season and there were other boats everywhere. We still had a great time and the crew was extremely helpful and professional.
Review by Rosa U, February 2013
Doing what: Phuket to Phi Phi Islands by Speedboat
Incredible place! But lunch wasn´t good
Review by Ariana N, Canada, February 2013
Doing what: Phuket to Phi Phi Islands by Speedboat
Loved the tour it was perfect mix of swimming and snorkeling
The buffet was not so good but everything else was
Review by Robert J, February 2013
Doing what: Phuket to Phi Phi Islands By Express Ferry including Lunch
It was fun but a long boat ride that took up most of the time. It would have been nice to be in a smaller boat to explore some of the beautiful inlets. We enjoyed the beautiful beach on Ko Phi Phi and the snorkeling. We would do it again.
Review by joao a b, January 2013
Doing what: Krabi to Phi Phi Islands by Speedboat
Very good: Boat, Guide, soft drinks, etc.
Review by Agnieszka K, January 2013
Doing what: Phuket to Phi Phi Islands by Speedboat
This is a DEFINITELY a MUST while you are in Thailand.It was an amazing day. Well organised and lots of fun. Especially the snorkelling.Lunch was also fantastic (buffet style). The sights are to die for,however, be prepared for an hour boat trip which is quite bumpy.I would give this 10/10.
Review by Sukumar N, January 2013
Doing what: Phuket to Phi Phi Islands By Express Ferry including Lunch
Great day trip!
Review by Carrie S, January 2013
Doing what: Phuket to Phi Phi Islands By Express Ferry including Lunch
My husband and I signed up for this tour as day trip while staying in Phuket. The majority of the day was spent in transportation, starting with our 7 am pickup to get to the pier. The ferry to Phi Phi left at about 8:45. As you near the part of Phi Phi that is famous, there is an announcement on the ferry that because our boat is too big, we can't actually go to close so from afar they point out the sights (which were the main sights we thought we'd be seeing). We then made a stop to drop off passengers at the main dock in Phi Phi at about 11. At about 11:15, we had to transfer to a longboat to get dropped off on a small beach. They then announced we would have 45 minutes to snorkel, at which point you get back on another boat and they drive you 100 feet out to snorkel. The snorkeling was not good and there were about 15 other boats around us. At about 12:30 we went back to the beach for a buffet lunch, which was one of the worst meals I had while in Thailand. You then have until about 2:00 to sit on the beach before going back for another long ferry ride and then ride back to your hotel. I felt like the information on Viator's website was misleading and the tour was not at all what I expected. I wish we could get our day back and spend it at the beach instead!
Note from Viator: Thank you for your feedback! We are very sorry to hear your tour did not meet your expectations. We are currently looking into your concerns regarding this tour and our customer support team will be emailing you if they require any further information. Thank you again for traveling with Viator and we hope you enjoyed your vacation!
Review by joao a b, January 2013
Doing what: Phuket to Phi Phi Islands By Express Ferry including Lunch
The information was not clear that did not includ Phi Phi leh. Photos about this tour showed Phi Phi leh/Maya bay. The guide only told us that we would stay only at Long beach in the end of the tour when there was no more time to contract a boat to go to Maya bay. Cheating!!!!
Review by Robert W, Nederland, December 2012
Doing what: Phuket to Phi Phi Islands by Speedboat
Excellent tour. Great staff. If you are in Phuket, do not miss this!



