Pier 39
- Address: Beach Street and The Embarcadero, San Francisco
- Hours: Open daily
- Admission: Free
ATTRACTION Keywords:
Good for Kids,
Good Place to Drink,
Good Place to Eat,
Good Place to Shop
Pier 39 Reviews
We've found 16 Pier 39 reviews from Viator.com travelers and members: what they loved, what they liked and what they think could be improved. It's all here to help you make the most of your next trip.
Review by Effie B, November 2012
Doing what: San Francisco Hop-on Hop-off Tour
Where do I start? It was wonderful and our tour guide, Victoria, and Driver, Angel were amazing. We had planned to make a few stops on the way but were having such a fun time that we chose to ride all around and did get off at Union Square and back on again to go around again, to stop at Pier 39.
Review by David R, November 2012
Doing what: San Francisco CityPass
Our first time in San Francisco and did not know what to expect or find. Picked up the pass on our first day. Pier 39 staff were very helpful and informative. We found this book to be invaluable. We would not have seen areas and things if we had not used this. Saved a fortune on the trolleys and buses.
Review by Janette D, August 2011
Doing what: San Francisco Hop-on Hop-off Ticket and Alcatraz Tour
Great value for the price of a 2 day ticket, we found this was the ideal way to get an overall view of the area and we completed the full circle first and then selected specific areas that we wanted to explore in depth.
Obviously the Golden Gate Bridge and Golden Gate Park, highly recommend The Walt Disney Family Museum in the Presidio, Pier 39 of course, Lombard Street and the Cable Car ride from Union Square to Fishermans Wharf just blew me away.
Choices of shopping and eating places was great along Fishermans Wharf.
The trip over to Alcatraz was very good and informative - NEVER go to San Francisco without booking this in advance or you wont get to go to the rock. Do not let the rain and fog stop you either.
Review by Brian R, USA, April 2011
Doing what: PIER 39 Attraction Pass
The Pier 39 pass was really great! Had alot of fun and saved some mony at the same time! There is something to do for everbody there.
Review by Linda H, United Kingdom, May 2010
Doing what: PIER 39 Attraction Pass
the trolley ride is excellent there is a great atmosphere here at pier 39
Review by PAUL JOHN H, United Kingdom, May 2010
Doing what: San Francisco Hop-on Hop-off Ticket and Alcatraz Tour
The whole experience is well worth the money. Myself and my girlfriend thought it was a great way to see the city and enjoyed the visit to the rock - the audio tour on the rock is great.. Just remember to contact the office in San Francisco either by phone my hotel only charge 1.00 for the call or pop in the office which is a short walk from Pier 39 on Fishermans Wharf, before your tour date makes things a lot easier.
Review by Bettina L, USA, June 2009
Doing what: PIER 39 Attraction Pass
The weather could have been better, but it is a beautiful city. Having the Pier 39 pass made it very easy to see the main attractions of the area.
Review by Anonymous, April 2009
Doing what: San Francisco Hop-on Hop-off Tour
I liked the San Fran tour. Quite informative and comprehensive. I have two recommendations. "Hop On Hop Off," for those who have travelled abroad, indicates that the tour bus can almost be used like a city bus, with many places to stop and frequent pick up opportunities. THAT is what I expected. This was more like a bus tour, with the opportunity to make extended stops at a few points of interest. That was unfortunate, since our day was built on the notion that we would truly scoot around the city, hopping on and off. My second comment is with regard to the pick up location. Walking along Pier 39, we noticed several signs for bus tours. When we saw 'Hop on Hop off,' we approached. It was the wrong tour company. Pedestrians directed us away from the main strip and we found another hop on hop off tour...again, the wrong company. We were then directed to some other street, where we finally found the office and the starting point for the tour. I would strongly recommend that some signage be available in the "obvious" places where people think they would be hopping on and off so they don't lose an hour of wandering as we did. It made for a frustrating start to our trip to California. Thankfully, the tour was quite good, so the day improved considerably.
Review by Germano M, March 2012
Doing what: San Francisco Hop-on Hop-off Tour
The explanations in the bus are, in general, superficial. The stops are good, but some of them, only related to consumption (Fisherman's Wharf, Pier 39). Maybe I'm a bit spoiled by the "Explore Chicago Pass" (Here a suggestion aimed to the staff - compare services). But, in general, it worth going.
Review by Jermaine E, October 2010
Doing what: San Francisco Hop-on Hop-off Tour
Convenient pick up points. When returning from Pier 39 there was some confusion on where to catch the bus back and customer service wasn't patient nor helpful. This is one of the smaller hop on and off bus company and upside to it is that the bus is not as crowded as others. Would i use their service again in future? Maybe.
Review by Steven L, April 2013
Doing what: San Francisco Hop-on Hop-off Tour
Our first driver, who said he was a manager, spoke much too fast and was hard to understand. He certainly enjoyed giving the tour, he was singing and laughing, but he was hard to understand. My wife and I understood about half of what he said.
We got off the tour @ Pier 39 for about an hour and then caught back up with the tour, our next driver was subdued and spoke very little during the tour. He repeated his comments over and over.
I guess we saw the highlights of the city, but I can't say we understood where we were or their significance due to the poor communication from our guides.
Review by Viktor V, February 2013
Doing what: San Francisco Hop-on Hop-off Tour
Not good.
We've been waiting the bus at pier 39 over 1 hr after 2:30 pm and finally quit and took a cab to the hotel.
Review by Tracey B, October 2011
Doing what: PIER 39 Attraction Pass
Pier 39, whilst its one of those places you pretty much have to go and say yep went there when I was in San Francisco - this pass probably isnt worth the purchase.
Review by PAUL M, USA, May 2009
Doing what: San Francisco Hop-on Hop-off Tour
After calling the day before and being told that we could get on in front of Pier 39, there was no signage or indication of where. We stood on the sidewalk waving frantically as the bus went past and did not slow up. We called the office and they returned for us about 45 minutes later. This made the bus so late that the driver was forced to speed and cut other stops short.
Review by Angela T, July 2012
Doing what: PIER 39 Attraction Pass
We had a bad time with the adventure pass. We only had one day available so we planned our trip out very carefully. As we were redeeming our passes we found out that, the aquarium closed early for an event that day, which we were not told until after it closed. The hop on hop off trolley people told us that it was only a hop on and that there was no hopping off to visit the other attractions. The boat cruise was alright but we were told that we were going to go out passed tue Golden Gate Bridge and beyond but we didn't even get close to th bridge. Then last but not least when we got to pier 39 to have some fun with our young daughter all that the pass got us was a coupon book.
