Viewing All 29 Reviews Add your review
Certiﬁed reviews by travelers like you.
Good experience! Yuyuan Garden is beautiful!
Easy to convert voucher to the ticket and no problem on buses. I forgot to confirm in advance as requested but they did not even mention it. Good way to view city and to move around Shanghai. Chinglish commentary amusing and informative. Stops can be a long way from the designated target i.e. Yu Gardens but no great issues. River trip great.
Doing what: Big Bus Shanghai Hop-On Hop-Off Tour
This tour was really fun. We met at the meeting point and walked around the old town, including Yuyuan garden, Susie our guide was excellent. She was very relaxed and made the tour feel like we were walking around with a friend. She showed us many interesting places. We asked her about buying a Marjong set in Shanghai, so at the end she took us to a market and helped us purchase two for our sons at a really good price. We really enjoyed our morning with Susie.
This tour far exceeded our expectations. We had a very small group and Fran was our guide. We went to the Shanghai museum and spent a long time with the collection of bronzes that go back 13 centuries BC. We toured the Yu gardens where Fran gave a lot of extra information about the meaning of the Gardens and special features. We visited the Jade Buddah Temple and Fran made it come alive with information. We also had a very informative and pleasant tea tasting and a productive pearl shopping visit. Because we took so much time with pictures and reading at the museum and gardens, we ran out of time for the French Concession, but we had booked the custom tour the next day so we combined that with the Shanghai Art Museum and a great lunch, for a wonderful day. The only thing that needs to change, for us foodies, is where Viator schedules the lunch for this all day tour, which apparently is based on where parking is available not the food. Fran could not change that so I suggest you make a special request in advance to have a different lunch spot.
Excellent tour with Fran. She took us to the beautiful Yuyuan garden and knew the most beautiful spots there.
Delicious lunch, enough time to see the important sites although I would have liked to spend more time in the museum
Grayden H Australia
Excellent tour - we also covered a Pearl factory and had a tea ceremony, as well as the Bund, Jade Template and the Yu Garden. Lunch was one of the better quality set lunches. Would recommend this tour!
We went on this tour our first full day (out of 8) in Shanghai, after coming from Beijing on the very fast train (this is highly recommended!!!) It was an excellent tour of Shanghai which took in the main highlights and gave us a great idea of what was available in that very busy city. The Jade Buddha Temple was fascinating and the museum well worth a look. The Jade Buddha himself is quite reasonably kept a long way from the people, so a little underwhelming. But there are many other buddhas and statues that are very striking. The Yuyuan Gardens were certainly a highlight of the tour and a treasure trove of photographic opportunities. Even though we were there at the end of winter it is still an amazing place and i am sure in late spring it is even more beautiful. The Old town, Bund and Museum were also great and gave us a clear idea of where we could go and what we could return to spend more time at over the next few days (especially with a BigBus hop on hop off bus 48 pass which we also purchased, also very highly recommended). Our guide Jennifer was excellent and informative and as it was not high season there were only three of us in our big car, so very pleasant. There are, of course the ubiquitous silk factories, pearl factories etc that they take you on during every tour, but if you have not yet been to them then they are very interesting (in our two weeks in China we saw 4 silk factories, 3 tea houses, 2 pearl factories and 1 jade factory... I must admit that this becomes very repetitive after a while). However, researching and booking this tour with Viator was easy and painless and I would thoroughly recommend the tour,
The trip was excellent, the tourist guide was very knowlegable and organized. we were able to see all the attractions within the time assigned for the trip.
the most enjoyable attraction was Yu Garden.
Very knowledgeable and polite guide, great must see spots are included in the itinerary beautiful Yu Garden, Shanghai Museum are especially worth seeing. The lunch is included - simple but very homely.
The only issue I had with the tour was the minivan we were driven in - it was not the newest nor the cleanest one - but the driver was very polite and drove carefully in mad Shanghai traffic.
Really enjoyed the Yu Garden and the Jade Buddha temple! Only wished we would have had more time to shop a little at the market outside the Garden but you can always go back after the tour.
Highly recommended. My tour guide Mary provided a fun and interactive tour giving me information about the history of the gardens that you wouldn't get just walking around. Mary was very friendly and excellent guide.
I took the afternoon group tour and enjoyed the trip with our guide Jane. I particularly enjoyed the garden and silk museum.
Good tour, though there seems to be a lot of driving around the city that isn't necessary. I think I'd recommend just doing a half-day tour, seeing the Jade Buddha Temple, maybe the museum, and the oyster pearl factory. Things like the Bund, Yu Gardens, and the French Concession are easy enough to see on your own on your trip if you've got time to sight-see.
The tour guide was quite charming and knowledgeable and the tour itself was fine, the Jade Buddha Temple, the Bund, the Gardens, even the pearl and silk stores I didn't mind. Starting at the Shanghai Museum was also good - even if racing through it in an hour hardly did it justice, but a good intro nonetheless.
HOWEVER, the lunch was worse than Chinese food in America, just touristy and nothing particularly good, interesting or special. After hearing from the local guide about the yummy breakfast items he savored at street stands, it would've been lovely to have some really good Shanghai treats. The young couple in our small group opted to lunch at a nearby Haagen Dazs. They made a wise choice.
This is a great tour and the size of the group was small (total of 6) in air condition van. Got a lot of history from tour guide and saw many sites in Shanghai. Had a great tasty Shanghai lunch ordered by the guide. Loved the museum, learning about pearls, silk, and jade, history and sites of the Bund, beautiful Jade Buddha Temple, and the beauty of Yuyaun Garden. Tour was timely and didn't feel rushed.
I really enjoyed this tour. Especially the old-city and the yu-garden. The Jade Buddha Tempel is magnificent. The kasmier-shop I didn't like, instead I would have liked to spent more time with the tea ceremony. The tour takes you across the city, and our tourguide Helen knew so much about her city. If you don't feel like exploring the city on your own, this is the tour you should book.
CHONA S Philippines
It was fantastic and educational. The tour guide speaks English well and she gave vital information in every destination especially the Yuan Garden and the Jade Buddha Temple. What is boring is the tea preparation which took a long time. We would rather spend some time buying souvenir items outside Yu Garden and Shanghai Museum. The lunch was okay but there were so many dishes, it should be replaced by 1 bottle of mineral water per head instead.
The half-day tour was the ideal length. We wandered through the French Concession, toured the elaborate garden mentioned, and strolled the Bund. If you're shopping for silk, you'll love the Silk Factory stop, but it was a bit out of the way from the other sites and time-consuming. Our Chinese guide spoke very good English and stayed cheerful, despite the hundred-degree heat. The tour size, seven people, was perfect. Note that the order of sites listed on the Viator description doesn't necessarily correlate to reality if you're making plans following the tour.
nice, more stiff in presentation so not as engaging. some wrong facts about raised entrance to each rm Yu garden - stated to keep out water and snow. later told by Beijing guide was wrong info. took us to jade shop where high pressured instead of where actually carving jade as seen later as passig by. not engaging and charismatic but very polite.
Doing what: Private Custom Tour: Shanghai in One Day
The historical and educational sites were really good such as the Shanghai Museum, Yu Gardens and Jade Buddha Temple but a lot of time was spent on the "tourist" shopping sites (Pearl, Jade and Silk) instead of allowing us to roam around Old Shanghai Street to shop like the locals. We felt like our tour guide was also trying to pressure us to book another tour which we felt was rather pushy.
Overall the tour was ok. Intimate and small so we learnt a lot as there were only 5 passengers with the tour guide and driver. Driver handled the traffic really well and we enjoyed the sites.
There were some great things and not so great things about this tour. Thomas and the tour driver picked me up promptly from my hotel. I was the only person on the tour so had the mini bus to myself. We started at a Pearl factory which was really a shop who provided me with a very basic description of how pearls are formed and then I was shown their many pearl jewellery displays with a view to buy. We then went to the Jade Buddah Temple which was stunning and Thomas as a practicing Buddhist was very knowledgeable, describing all the figures and their role within his faith.
After the temple was the Shanghai Museum where I was given half an hour to look around. Not much time to cover four floors of antiquities. Lunch which was a solitary affair with a set menu delivered in a restaurant that is obviously a tour group favourite. The food was basic and tasty but I would have preferred to order for myself and paid any extra cost. It was followed by a walk on the Bund where I took photos of the skyline opposite. We also visited the beautiful Peace Hotel.
The next stop was the silk factory where I was given a good description of the silk making process and an opportunity to see how the silk is extracted. This was followed by a tour of their 'shops' with a view to buy duvets, pillows, bedcovers, etc. As I was at the start of a six week trip I really didn't want to buy big items that needed to be carried around and ended up wasting alot of time here that could have been best spent elsewhere.
Following the Silk Factory we went to a beautiful private garden that was in a much more interesting area of Shanghai. Very crowded and vibrant. Thomas whisked me through the garden getting impatient when I wanted to stop to take photos. To me this was the most interesting part of the tour and like the museum I didn't get enough time to explore this or the area which incidentally would have been great to have lunch in.
The guide tour is nice but kinda rush me..I can't enjoy my trip in The Bund and Yu Garden..
We chose the afternoon tour as we had arrived late the night before and did not want an early start. We were told that we would be collected at 1230 from our hotel which seemed very convenient. At 1225 I received a call to the room from the tour guide to say that she was waiting for us in reception. When we joined the tour it was apparent that the bus had been outside for at least 20 minutes and the other guests were, understandably, not very happy about having to wait. It also became clear that we had joined the full day tour for the afternoon session which seemed a little odd rather than having a bespoke half-day tour. The first stop was lunch, for which we were not included. This was a little frustrating as we could easily have been collected after lunch, however, we were able to pass the time taking pictures. The tour had already visited the silk factory which was detailed in our itinerary and so we missed out. The Yuyuan Garden was very beautiful but the Shanghai Old Street was incredibly busy and we did not have any time to explore the area. The tour finished at 1530 at the entertainment district where we had a very short walk and were then herded back to the bus. If it had been clear that that was the final destination of the tour (as it was only 1530 we assumed there was another stop) we would have stayed to enjoy the area a little longer and made our own way home. I don't think this was worth following a tour; it would be easy to visit the individual destinations to enjoy at your own pace.
Apart from the Bund and Yu Garden we were taken to 3 different sales outlets when what we really wanted was a short overview of Shanghai itself. The guide could have been a bit more informative about the history of the city and the nuances of living in a city like Shanghai considering it is in a communist country but has a capitalistic outlook.
The first stop on the tour was the Shanghai Museum. We had around 1 hour to visit the museum, however the guide did not follow and instead waited in the day or went somewhere else. We also visited the Fresh Water Pearl Gallery which is basicly just a shop wanting to see you stuff. Durin this time the guide also waited in the car. I did not eat any of the lunch, however the portions were very big. I asked the other person on the tour what they thought of the food and they said it tasted "cheap". We also walked along the Bund. During this time the guide offered to take photo's for us. We also visited the Yuyuan Garden's, however this was very rushed! This tour needs to significantly improve. The tour info page is very misleading. I booked this tour thinking it would be a full day tour, but instead the tour started when I was picked up at my hotel 1hr and 15 minutes later than advertised. The tour finished at 2pm, however it stated the tour finishes at 6pm!. I also took Huangpu River Cruise and Bund City Lights Evening Tour of Shanghai in the evening which it is stated starts at 6:30pm, however because this tour finished 4 hours earlier than advertised I had to wait for four hours. The guide seemed very rushed throughout most of the entire tour. I also noticed that the guide was having to work long hours, from 8am to 8pm as he also does the river cruise tour. I want to note, the guide was friendly allowing me to borrow his umbrella for the day. Overal though this tour was really disappointing. Sadly I wouldn't recommend this tour.
Loading more reviews