The tour is great! Our tour guide was very informative. Prepare to walk a lot. It seems that we crossed the old town area several times in different directions.
Tour guide ill prepared because of unfortunate fall experienced by her mother. Will no doubt provide better service when less stressed. She did what she could in difficult circumstances
Oh MY! Tour group was too big. No headphones/microphones, which would have helped. Site was crowded and difficult to hear or keep up with the "run" through it. People started peeling off until we were down to maybe a dozen; which was almost manageable. Tour guide was not unfriendly, but a bit indifferent. Worst part was on the bus to and from the second site. At beginning of bus-ride we were asked if the temperature was comfortable. We asked that it be cooler; although the AC was apparently on, it didn't seem to be working properly. The guide then proceeded to speak to the bus driver which quickly devolved into a somewhat heated argument. Very unprofessional. The bus did not get cooler. We all suffered in silence until our arrival. While at the second site; minimal attempts were made by the tour guide to assist in locating a restroom before re-embarking. It all seemed to be too much trouble. Upon entering the bus for the return trip it became apparent why the AC had not been working properly as the bus driver had both his front windows open the entire time. When a request was made of the guide to have the driver close the windows, she declined to do so and indicated that it was useless to ask as he would not comply. Again a silent unbearably hot bus-trip back. Since we were assured of an air-conditioned bus, we were gravely disappointed. To summarize: It was awful from start to finish.
Our guide was very knowledgeable but without whispers we could not hear her, she was also soft spoken. Also this was billed as an air conditioned bus to the second stop. If it was air conditioned the driver chose not to use it. Many complained about the lack of air conditioning on this tour. All in all, pretty disappointed in this tour.
The guide was excellent! Very professional and knowledgeable.
Not too bad, but the tour guide left without us even though we got there on time, so we had to phone someone to come and help us find the group...admittedly the place was extremely crowded, but she should have waited.
Was just OK- a good way to see the Palace area but felt rushed (our guide only spent less than an hour) and didn't include anything like the bell tower or the cellars tour.
Loading more reviews