I WAS UNDER THE IMPRESION THAT I WILL BE PICK UP AT THE PORT I SPEND 1/2 AN HOUR LOOKING AND ASKING FOR THIS TOUR WENT TO THE INFORMATION DESK AT THE TERMINAL AND THEY GAVE ME A BROCHURE FOR THE TOUR I BOUGHT THEY EVEN CALLED THE # NO ANSWER I WENT TO THE HOTEL AND I WAS TOLD THAT THEY WAITING FOR ME AT 10:30AM AT THAT LOCATION THE TOUR WAS PERFECT SO WAS THE GUIDE AALSA. BETTER COMUNICATION IS NEEDED
Excellent! Again, we should have the card mailed to us before we left! Dean/Gail Savell
Note from Viator: Hi Dean, and thanks for feedback. No card necessary for this hop-on hop-off tour of Tallinn. Simply present the confirmation voucher to on-board the bus at any of the stops.
This was a worthwhile tour and the drivers were friendly and very helpful; one made a special trip to get us back to the cruise ship and then returned to his normal route!
Nice tour but drivers speak very little English and the recorded info doesn't explain what attractions are near some of the stops.
This was a decent tour, but unfortunately the roads were a mess due to a military band tattoo in Senate Square. The timing of the tour stops were off, but I understood due to the congestion. One of the bus drivers was an "ugly" Estonian!
This was very poorly organized. There was no one to meet us when we got off the ship and we needed to figure out ourselves how to get in to Tallin to meet at the designated hotel. When we did meet the guide she was not very accommodating and became very defensive about the difficulties we had experienced in finding the hotel. Her English was poor and her commentary was not very enlightening.
I would not recommend this tour
We were supposed to have been picked up from the cruise terminal, but a mistake was made with our e-ticket instead of picking us up at 10:30 the bus was there at 9:50.
We needed to catch a taxi to a hotel cost 10euro, tour guide said they knew about the error. Thanks to a young lady who worked in the gift shop for helping us.
Very disappointing Viator.
Shore Excursion Voucher stated port pick up. We were on the port looking for a tour operator who was not there. At my request a staff member from the Tourist Info Centre called the contact for me and I was told that the tour had left from a different port and that if we quickly went to that port (about 10 minutes walk away) we would be picked up. We were then picked up by a very grumpy driver who was in such a hurry to drop us off for the walking part of the tour we hardly saw anything. The guide was knowledgeable but our short time in Tallinn was even shorter because of all the delays. First ever Viator tour and I was beginning to regret that I had booked two more.
This tour was terrible. The bus was old and throughout the entire ride the only thing I could smell when sitting on the upper outside deck, were exhaust fumes. Additionally, all attractions that were pointed out were covered by trees or walls thereby not allowing us to see them. Lastly the schedule for pick up and drop off was on the hour thereby not allowing us to maximize the time we were at this port. I wish I had not purchased this tour.
Information on voucher very misleading. Could not find the tour bus or any rep. Phoned office to be told to catch another coach at a different terminal. Still no show!!!
The driver didn't recognise my voucher so I was sent off the bus at the port into the driving rain. After finding someone who confirmed it HAD been the right bus I waited an hour for the next bus. It didn't stop long enough for me to run to it from my shelter so once again I was left abandoned at Tallinn Port.
I then got a taxi which cost as much as my voucher into town, where I found the bus, he again said it was the wrong bus, I went to the other company and they were definite it wasn't them. SO finally the bus driver accepted it was the right bus. By the time I got something to eat there was only one loop left in the day so there was no chance to hop on or off. The tour itself was OK but I couldn't get the benefit of the ticket by sitting on a bus for 30 minutes.
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