The tour guide - Marina - for the Doge's Palace and the Basilica was excellent. Very knowledgeable and entertaining. Well worth going on a tour and would highly recommend. There is a too long a gap between the walking tour and the boat tour the walking tour finished at 1pm and we were scheduled on the 5.30pm boat tour - luckily we were reallocated to the 4.30pm boat trip after we asked to swap. The guide for the boat tour was not as informative and his English was not as good as the morning guide but luckily we were seated near him on the outside of the boat at the front and could ask questions if we needed to. It was nice to meander around the canals anyway. All in all well worth the money.
Quite a good overview of Venice all in one day. I enjoyed it. Worth doing. Make sure your tour does he Basilica when the lights are on inside. I went back a second time but it was no where near as spectacular with the lights put as when I saw it with the lights on. Good guides.
We loved this tour! Frederica did part 1 and 2 and Christina did the Grand Canal Boat Tour portion! Frederica was excellent!!! She is a real gem and she definitely knows her stuff! She provided us with so many facts, stats and information on the history of Venice that it was fascinating. The walking tour was done at a nice pace and we enjoyed wearing the headsets as they allowed us freedom once we were in St.Mark's Basilica to stray a bit from the group and then quickly reconnect. The Doge Palace was absolutely beautiful and the info provided was extremely interesting. I was surprised there were only 5 of us on this portion of the tour.There was even someone trying to listen in, on everything Frederica was telling us. He should have paid for the tour because I could tell he only got bits and pieces. Christina was very friendly and did a great job of the Grand Canal Tour too at the end as well. We did this tour our first full day in Venice and we picked up so many tips that it made our next 4 days even better! So glad we did it at the beginning of your trip! We would highly recommend this 3 in one tour!
The ticket says the tour starts at 9:00 AM at the Royal Gardens and to arrive 15 minutes early. We were there, but the guide was not. Another large party on the same tour also was there the guide was not. At a quarter past the hour, my husband called the tour company and was told that the tour did not start until 10:00 AM. Please update your website and tickets so that such a misunderstanding is not possible. I was VERY upset.
I was also highly annoyed to learn that we had to wait in the regular line for the Basilica. The tour is called Skip the line at these places. That is a major reason why we purchased tickets. Given hour early we were at San Marco owing to inaccurate information on the ticket, we would have had plenty of time to do all of this on our own.
This tour was AMAZING! We had no idea what to expect as we didn't know much about the history, we came away full of new information and wonderment. The buildings and places we toured were so BEAUTIFUL! Our tour guide was very friendly and knowledgeable of all the area. The tour was a good pace and the group was a good size for a personal experience. We would never known any of the things we learned about Venice without this tour, it truly made our time memorable! Visiting St Mark's Basilica and Doge's Palace were top favorites from our trip to Italy.
Francisco was a superb guide, well-informed and patient. Tour of San mareco was great-abeautiful basilica!
Excellent tour. Began and ended on time. Avoided the waiting line at the Basilica. Guide was very informative.
Walking tour was ok - explained well about the history of Venice and included VIP entry and information about the Basilica. Nice walk through to Rialto bridge, but all in all a very quick tour that really needs to incorporate the Doges Palace.
The boat tour and explanation however was excellent and thoroughly enjoyable and worthwhile. I would do this just on its own if given the chance. Both guides extremely knowledgeable though and worth doing if you are short of time in Venice - which is an expensive city!
The company itself was good and the ladies who met us were lovely. The guide however was far from it. She seemed to be in a hurry, and rushed through the tour with all information given about the basilica beginning with 'of course, as you know..' um no we don't know; that's why we are doing a tour
Doing what: Skip the Line: St Mark's Square Highlights Tour
Basilica de San Marco was closed so operator offered a thirty percent discount on the remainder of tour. This was basically a walk from the Rialto to the area in front of the Basilica - not worth even the remainder of the money paid. The guide appeared knowledgeable but had a hard time attempting to stretch out a half hour walk to fill the extra time.
Also had an issue with getting the complete refund but Viator got it straightened out - excellent customer service.
The tour consisted of a walking tour around venice in the morning (including entrance into the Basilica) and an afternoon boat trip. We met up at 10:45am at the Royal Gardens where we were provided with a little pod with earphones and then put into a group of around 10 people ish. The earphones were a brilliant addition to the tour as our tour guide could talk to us as we walked around venice. This meant no straining to hear what was going on and we could walk and listen at the same time. Really enjoyable tour with lots of interesting information. Because of the earphones the pace was quite relaxed too. The boat tour started at 16:30 (which meant we had plenty of time to have a leisurely lunch) and there was 8 of us in the boat (which was like a water taxi). The boat had a inside sitting area as well as an outside standing /sitting area to the rear and front of the boat. The small numbers in the boat meant we could all sit outside and get a brilliant view of venice from the water. The tour guide was great and pointed out lots of museums which we decided to visit the next day. Overall well organized and dedicated tour guides made for a lovely day.
A really well presented and interesting tour. I recommend you do the tour early in your trip as you learn so much and the information makes Venice come to life. The Basilica part only scratches the surface so we revisited it on our own and were so glad we did as theres so much more to see on the next level up.
The guides were wonderfully helpful and the package was excellent value for money. Would thoroughly recommend.
Very good tour. Guide was informative and paced the tour well. Basilica tour and Doges palace tour are a must to see for any first time tourist to Venice.
Amazing tour, We were surprised with the architecture and floor plan of the city with its narrow streets, the art at the St. Mark's Basilica, the tour in boat. A lot of history and definitely it's a beautiful and romantic city.
Our tour guide was very interesting and knowledgeable! She explained interesting details about Venice and the history of Venice. We were very happy that we decided to do the tour as we saw and learned things that we wouldn't have if we didn't do the tour. However, we were disappointed that the Basilica was closed and we were not able to go in. We were offered the option to rebook but we were leaving that afternoon so we were not able to.
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