The water taxi was on time and we had a great journey from our Venice hotel to the port. I would highly recommend this service. It was excellent especially for first timers in Venice like us
FANTASTIC, ON TIME . WILL DEFINATELY USE U IN THE FUTURE. THX
The experience was seamless and the escort handled the arrangements perfectly.
The service could not have been better. We were greeted by a representative at the dock, who arranged for our luggage to be taken to the water taxi. The taxi was there within minutes, and we and our luggage were quickly taken to our hotel.. If the service is more expensive than doing it on your own, it is well worth it.
Our transfer from our hotel to the cruise port was very good. Thank you.
Was perfect! Strongly recommend...The guide picked us up at our hotel and walked us to the nearest pier. When we arrived at the cruise port they unloaded our luggage and took to the cruise line porters, all we had to do was check in for an amazing vacation!
Arrived early and was very helpful. This is the best way to arrange transfers as Venice is not the easiest place to travel around with baggage! Great door to port service.
Have used you before and would highly recommend your company to new travellers. On time and totally trusted to get you where you need to go.
Our water taxi was delayed but the overall experience was good.
Good service but we had trouble finding our hotel.
After waiting for others in our group we were given a map and directions to the port. Very little information was given throughout the drop off trip but the " tour" was absolutely stunning. We were the last to be dropped off at a small jetty at just after 10 pm. Using the issued map we finally found our accommodation some half hour later.
Guide was arrogant and obnoxious. He was quite rude when we reached the cruise port.
These guys were great!! We arrived 45 minutes late, tried to send an email... but if you're going to be late, CALL THEM. They had a wonderful young lady, named Gloria, waiting for the six of us at our cruise ship, a boat waiting at the dock and we held everybody up. She rearranged her schedule, got our luggage to a storage facility at the cruise port, and got us on our water taxi. She smiled and was gracious and helpful every minute. The water taxi got us across Venice, and up one of the local canals behind St Marks Square to the closest possible stop to our hotel. Gloria walked us to the door and got us settled in. Without her, we could still be wandering the back alleys of Venice! This trip was awesome and worth every bit of our investment!
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