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We really appreciated the assistance we received on this transfer. Well worth the money to have assistance. She saw to it that we were dropped close to our apartment and called the housekeeper so she could meet us. A very pleasant and gracious individual who we also had two years ago. Would definitely use again.
on time and easy
Mature Couple taking 1st European Trip including a Cruise.
We had an excellent, articulate, female guide with a passionate knowledge of Venice.
Engaging information on both aspects of the tour.
Climbing the stairs in St Marks Church was strenuous but well rewarded.
Canal Taxi Ride is the BEST way to navigate through the canal traffic and view the many bridges and bordering buildings.
We travelled via the Public People Mover from the Cruise Port to St. Marks and back with ease to reach our meeting point.
tour was great but finding the meeting point was very very difficult - 2 other couples also had the same problem and almost missed the tour
Great job she was fantastic and took the time to ensure twenty we got there safely
This made my transfer very easy. They were on time and friendly. Highly recommend.
Driver was there to meet us in the cruise terminal as planned. It was very early, still dark, and my fear was he might not be there. But... he was. Got us to the airport with no problems. Viator has never failed. Thanks.
Our driver was waiting for us with a sign, so very easy to locate him. The car was exclusive, and everything was professional. A great way to get to the cruise ship!
msbowie58 United States of ...
We were personally greeted by an English speaking guide with our name on a board. She escorted us to the awaiting private water taxi that took us directly to our hotel in Venice. Wonderful experience. Viator is a fabulous site to use. I have never used it before, this was my first time. I used them for my entire trip in Europe and it was a fabulous experience. I recommend them to everyone. Will always use them in the future.
same as the Private Departure Transfer from Venice to Marco Polo Airport this is a great service. well worth paying for. takes away any worries you have of getting to where you want on time. would use again.
Absolutely the best way to get to the cruise terminal from the Hilton Stucky Molino! The taxi arrived exactly on time with our guide. The guide accompanied us the entire trip, up to cruise checkin - a thoroughly enjoyable tour. One of the best parts? After we called the bellhop for assistance with our luggage, we didn't touch it again until it was safely delivered to our ship cabin. We were able to focus on our surroundings and the beautiful Venice sites rather than worry about our stuff.
OK...driver was on time and courteous. Could have told us a bit of what we were seeing as we drove to airport.
10 out of service and puntuality
We were met promptly at the airport by a gentleman who helped us with our luggage and he was the same man who collected us and took us to the cruise port. The gentleman had a great demeanor and was very professional. This definitely was a 5 star.
After collecting our lugge, the representative was there waiting for us. Guided out of the dock area to our private water taxi. Took us right to our hotel and went with us while we checked in. We'll worth booking the private arrival transfer, no stress at all.
The company called us as it must have been made aware that our cruise ship would be unable to dock in Venice due to bad weather. We advised them that we would still be able to make the transfer but with a slight delay as the cruise company was busing its passengers from Trieste to Venice. We appreciated the phone follow up. Roberto, our driver, was there at the appointed revised time, was courteous and helpful.
rather expensive, but we didn't have to try to figure anything out...just hopped in boat and were delivered very close to our hotel...
Cheryl W United States of ...
Our driver and vehicle were a welcome sight after a very long 2 days of travel to arrive in Venice. The vehicle was clean and the driver very professional. I would definitely choose this service again in the future. Thank you!
Horrific , driver refused to wait for my sons delayed flight.
He offered to return to pick my son up with rescheduled time but never showed.
Needed to walk quite a distance as was not brought to gangway of ship.
Paid additional for larger vehicle and transport for 2 but driver only transported one passenger.
Loved the excursion and would recommend it to others who have a short stay in Venice. My only thought is maybe to do the walking tour first and the boat tour last. We where all pretty tired by the last half of the walking tour. My guide was the best! I am going to Santo Domingo in December and will be booking more tours with you!
One of the best and smoothest transfers! Everyone was extremely helpful, timely and courteous. If you want a hassle free and headache free journey this transfer is for you!
Trip was excellent and the transport by water taxi, nothing but the best - five star rating! Will use Viator when in Rome next year. Thank you very much.
Robert Schoenbachler United States of ...
We were to meet the ship Star Pride. They picked up us on time at the hotel and was able to take us right to the ship. Very easy.
Took us privately to our hotel. No complaints.
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