4 stars because of the site set up--site doesn't make it very clear whether p/u from the hotel is an option or not (I've sent an email and then later made a call to the company trying to clarify, but it did not help either). Anyway, the website allows you to put the name of your hotel in for the p/u when in fact you have to wait for the bus in front of the Empress. Other than that everything was fine. We took the tour twice, once for the tour itself and the other time we've used hop-off/hop-on option. The best guide was Adrian, he loves his city and we just loved his sense of humor!
Delightful tour. It gave us a view of inside Victoria beyond the Empress Hotel, its different sorts of residents and the neighborhoods where they live. Well worth the time.
Great idea to see Victoria on a tour before going on our own to shop. Only problem was that our pickup wasn't at the Empress Hotel as we were instructed, and getting to the location was a problem with a walking disability.
The bus was late but the tour coordinator in front of the Empress Hotel did not inform the crowd that was waiting and wondering what was going on. The tour was called Sunset Tour for a reason - after the first 20 minutes, you can barely see anything that the driver was pointing out. VC is clean and beautiful but next time, I'll probably make different arrangements.
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