Hop-on-Hop off tour is quite a nice way to get around in the city, and to explore the tourist attraction spots; the tea and cake at the Cafe Central was enjoyable. Although the coffee is OK and the cake tasted good, it's the inside and the decor of the coffee house which is impressive and sublime. Go in the morning, so you don't have to waste your time lining up to get in. I didn't use the Vienna Card that much, because I walked to everywhere! Not many places where I showed the card took it anyway; at one coffee shop (I forgot which one), the waiter told me they do not take the Vienna Card I have but a different one. I also didn't get to use my dinner voucher, and I don't know how much the voucher values. That was very upsetting. I only had time to use my voucher on my last day in Vienna, which was a Sunday, and guess what? that restaurant was closed on Sunday!!
Our Viator visitor package proved good value and helped me and my partner make the most of our 1 week visit. The Vienna Card was most useful and gave meaningful discounts off all of the sites, museums, galleries etc we visited. The morning tea and evening dinner were excellently chosen locations with warm welcomes from everybody and a high standard of cuisine.
Am disappointed, as it didnt quite work out the way I had hoped. First of all missed my flight into Vienna from Paris because of delayed connections. When I called on arrival to Paris, to inform the tour people they said the driver had been to the airport and returned and they couldnt pay for another shuttle to pick me at a later time. Even though the delay was not my fault. The package was at the hotel for me, and had the maps and stuff, the coupon for the Cafe Central was good, I loved the dessert and coffee there, but never got to use the dinner/meal voucher as there was already so much to see, do and eat at Vienna . Also I realized that the trains and public transport (U-Bahn network) is so good that you dont really need a shuttle to pick you from the airport, there was a metro station just a few blocks from my hotel once I had a map I was able to use it to get anywhere. Also the hop-on-hop-off isnt that great, I still had to pay for it at a small discount it wasnt free as I had misunderstood. The Vienna card is good all public transport is free but as I didnt have the package until I actually reached my hotel the first night (no shuttle) I had to pay for the initial transfers to the city center using the airport train and then the U Bahn to the station near my hotel. Would not recommend this.
This was probably a good deal for those who go to museums more than we do. The card gave you discounts to museums and exhibits rather than prepaid admissions like other city cards we've bought. The dinner and the tea were both fun -- just don't expect to choose what you're going to eat.
Well worth while the public transport system is excellent
Everything went very smoothly apart from the incorrect address on our paperwork for the Restaurant Fuhrich. (The address on the paperwork was for Cafe Central consequently we knew where that was for the next day). The pickup from the airport was an excellent limousine transfer, the food at both Restaurant Fuhrich and Cafe Central was good, and the Vienna card worked well. If I have one criticism it was that the Hop On Hop Off buses were very crowded and at one stage was going past stops because of lack of room. All in all, well worth it.
Great fun was had by us all at the House of \music - a very interesting afternoon and we were gald to be indoors as it was raining hard at the time!. the Mozarthaus was an indulgence for me, being an avid Mozart fan, and did not disappoint.
Excellent value package.
All aspects lived up to expectations.
a few fun interactive display, one stop shop to learn about viennese composers, my daughter was very happy with it. 2 hours max is enough for this museum.
This was a superb package - great being met at airport; super orientation to the city with hop on hop off bus; Vienna card with public transport and discounts brilliant; Cafe Central voucher wonderful; and meal lovely. Overall absolutely superb value!
I've been booking trips with Viator for years and have never been disappointed. However in this case I was. The package was supposed to be delivered to our hotel and we would find it waiting for us on check in. Thankfully the airport pickup was well organised but the package never arrived. I planned to use the things for the first day but they were not delivered. After phoning Australia at an expense from Vienna, the delivery was organised within 90 minutes but a lot of precious hours were wasted waiting for the delivery.
Note from Viator: Thanks for your comment. We will contact our local supplier and are following up to ensure this does not happen again. While we never like to hear about customers having substandard experiences, your feedback helps us to ensure our local suppliers provide a quality experience.
Excellent service. Taxi service was reliable and very friendly driver. Everything we did was great .Cafe Central was an excellent luxury experience. The meal at the restaurant was very good local cuisine. I did book our table in advance. The Vienna card was used for all of the attractions we visited. Hop On Hop Off tour was a great way to start our visit. Thank you so much. Great value and good quality experiences which we might not have achieved booking independently ourselves.
Vienna Card - excellent and enabled us to get around easily and without hassle; Hop-on-hop-off - very good, gave a great over-view of the city, 3 routes to do. Was difficult to locate where to initially join the tour and would be difficult to fit everything in if you wanted to 'hop-off' at too many stops. Morning tea - excellent, beautiful setting, friendly and courteous staff and were able to provide gluten free cake for my dad without hassle. Dinner - mmm, not so great and the reason we've not scored this with 5 stars. My dad requires a gluten free meal, we had emailed ahead requesting this, been into the restaurant on arrival and advised that it was not a problem. Sadly it was a big problem and there was only one starter, one main course and no desert that he could have. The fixed price menu is very restricted and staff did not explain it and having agreed we would pay the difference between this and what we might choose from the menu, we faced a steep bill that was not at all worth it. Very disappointing. This was the only disappointing element of the whole trip though.
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