Very knowledgeable host. Great sense of humour. Had fun despite the rain!
Such an impressive beautiful city, the palace was over the top and the grounds were so beautiful to stroll through, the guide offered so much information, you really gain an appreciation for the reign of the Hapsburgs.
Our tour guide was great, she gave us all sorts of interesting information. I only wish we had more time to ourselves at the Palace, so we could explore the garden more. I will definitely advise your services to my friends!
This tour was terrific. The bus ride around the city was filled with solid info about what we were seeing. We had a fantastically knowledgeable tour guide. And the Schonbrunn Palace visit rocked. Our only complaint was that we didn't have nearly enough time at the Palace. Why not add on an hour so sightseers can truly have some time to go exploring the grounds instead of rushing us around so frenziedly???
The excursion was worth it, but our tour guide was not the best.
Schonbrunn Palace tour was good..but the city tour was average (at best). Too short..too little info. Need 'English Only' Tours. Repeating info in 2 (or more) languages obviously cuts down on the time available for the guide!
The guide's accent was hard to understand while on the bus, but it was much more understandable when we were outside or in the palace. The palace tour was very interesting, but much shorter than I would have guessed given the size of the palace. Too much time to kill in the souvenir shop and cafe.
the lack of free entry to museums makes this card not much use for the money.
Driver was late picking us up from the hotel. He gave us very little information after dropping us off to the tour bus area. He basically told us to just sit down and wait and that he wasn't sure if the parked tour bus was for us. There was no one from vienna tours that greeted us or was visible at the time.
We saw a lady wearing a Vienna sightseeing vest hop onto the bus. We tried to speak to her and found her very cold, unhelpful and unwelcoming!! She ended up being our tour guide, Tanya. She was sitting on the bus instead of greeting people outside. This is poor customer service and resulted in a poor start to the tour.
Luckily the people on the tour were very friendly and made the environment more comfortable.
The tour was in English and German and we thought it was English only. This made the tour more difficult to follow. Tanya was difficult to understand. She had her back to everyone while conducting the tour and did not engage us with her tour information. The only time she got off her chair and faced everyone was when she was telling people off for talking.
The Schonbrunn palace was ok. Tanya was knowledgable and more engaging there. She became much more friendly as it came closer to receiving tips.
A number of others on the bus also commented about how bad a your guide she was and shared with us previous negative experiences with the same tour group due to a cold and unwelcoming tour guide. We have been on many tours over the past few years and this is by far the worst one. Unfortunately I would never recommend this tour to anyone.
This is our last tour taken by us during our stay in Austria was really worth it. we had such a great experience. We enjoyed very much. Honestly...we really like the tour guide also... ms. Tanya (hope It was her name that we really heard). We would rather to have her again to be our tour guide someday when we visit Austria again. She is really awesome. We heard everything about the story and she was really damn good explaining the whole history.
Lovely experience - would recommend this as a starter tour for everyone to get a feel of the city then exploring it on your own later
Could not have been any better. Absolute must when visiting Vienna.
There was no communication from tour operator about pickup time. I request Viator to coordinate with tour operator's to communicate in advance with tourists about pickup time and more about tour operators.
Tour was ok and the guide was knowledgeable.
It was just ok. The information we recieved and the things we saw or tried to see while on the bus were hard to follow. Our guide was just ok.We have done lots of tours through Viatar and this one was by far my least favorite. Too many people on the tour and the guide was just ok.
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