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The tour was not what I had hoped for and I would not do it again.
The guides were great -- very informative.
Employees: Most were great, some were a bit questionable. Some talk way too fast!
Bus: Couldn't see a thing if one sat in the lower part of the bus. To see, one must sit on the top deck, which lends itself to freezing. Buses don't seem to run too close to a schedule.
If I were to spend money on a bus tour, to with Big Bus--they are very visible and a bigger company so they either have more buses, or run close to a schedule.
It was awful. when we got off to see the sites, our driver and personal told us that a bus would be coming again to pick us up. we waited over an hour and a half in the heat burning from the sun. We will never take this again. they do not inform passengers correctly and they are not very concerned about passengers.
We booked this tour and your company used City Sights DC. We had used Viator in NYC and this service was great so booked it when we were in DC, as well. It was chilly, not your fault of course, but when the bus finally got there, we had to sit upstairs in cold because the bus was filthy in the closed in downstairs and the windows were all grimy! Plus they had mechanical problems and had to pull over and wait for another bus to pick us up! It's condition was just as bad. We saw another Hop on and off bus service that looked so much more updated and new equipment called Big Bus. I suggest you change your Service Provider so that clients like me will book through your service. It was quite expensive for 3 of us at 229.47. We only used it that afternoon from 1:30-4pm as that is when they stop running.We then decided we would rather walk the rest of the time instead of getting back on the next day.
This trip was disappointing to say the least, the day tour had no guide and the commentary didn't work either. The saving grace for this company was the Night Tour, the tour guide was very knowledgeable and did her best to show us as much as she could. Without the night tour it would have been very poor value for money.
The Day Tour was very disappointing, there was no tour guide and the recorded commentary wasn't working either. The company were saved by the Night Tour, the tour guide was very knowledgeable and did her best to get us to as many places as possible.
Our first stop was out to Arlington National Cemetary. We wasted 3 and a half hours on the bus trying to get out there. Terrible service, no help, extremely long waits. Worst use of our money, and we never got back on and had to pay to Uber our next day.
Covers access to most of the attractions, although the audio systems on all these buses need upgrades
Granddaughter and I had a great time in DC. The hop on hop off bus tour was great lots of info from guides and so easy to get everywhere
Hop off is great, hop ON is left to chance however. Multiple waits over 45 Minutes week of september 28, busses not stopping, in Arlington we had to take another company's bus, as we were left stranded for good. Night tour was completely overbooked, took ages to organize a second bus and only one supervisor present who was great but all on his own. Most of the time the German recording was not working at all.
The most exiting way to experience Washington.
Great way to get a layout of the sites in Washington DC, especially if you are a first time visitor.
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